Experience

CCBank

• United States
• Banking
• 1 - 100 Employee

• Systems Administrator

  • Dec 2022 - Present

  Orem, Utah, United States

• Junior Systems Administrator

  • Mar 2022 - Dec 2022

  Orem, Utah, United States

• Help Desk Technician

  • Feb 2022 - Mar 2022

  Orem, Utah, United States

• Help Desk Technician

  • Sep 2021 - Feb 2022

  Orem, Utah, United States



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Senior Technical Support Specialist

  • Nov 2015 - Dec 2019

  Fort Collins, Colorado Area Specialized in handling advanced escalations and difficult cases with a mastery over all apple platforms. Expertise in IOS, MacOS, TVOS, and knowledge of how to apply efficient systematic troubleshooting to solve issues within them. Worked closely with Apple’s engineers to address deep far reaching issues within the core of Apple products. Created complete solutions for all Apple customers and excelled in satisfactory results.



Geek Squad

• IT Services and IT Consulting
• 700 & Above Employee

• Geek Squad Counter Agent

  • 2010 - 2014

  Fort Collins, Colorado Area Focus on giving continuous technical support and training for multiple operating systems and hardware configurations.