Joy Chong
Business Development & Project Manager at Zucchini & Co.- Claim this Profile
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Bio
Experience
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Zucchini & Co.
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Malaysia
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Advertising Services
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1 - 100 Employee
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Business Development & Project Manager
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Jul 2022 - Present
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia • Managed a portfolio of 7 clients including large local brands such as ESH (electronics retailer) and Old Town Express (F&B), developing their social media and marketing strategies • Delivered RM350K annual revenue from existing clients including RM250K in incremental annual revenue by closing 4 new clients and increasing spend from existing clients • Managed a team of 7 account managers, content creators, and graphic designers
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The Parentinc
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Singapore
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Consumer Services
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100 - 200 Employee
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Marketing and Partnerships
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Dec 2020 - May 2022
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia • Sourced, pitched, and managed prospective cross-marketing partners, doubling the no. of partners to 40+ brands including global brands such as WarnerMedia, Dyson, and Fitbit • Developed campaign frameworks and project management processes to scale and increase the effectiveness of the partnerships function across 6 countries • Increased conversions and daily/monthly active users (DAU/MAU) by leading ideation, planning, and execution of content, social media, and community marketing… Show more • Sourced, pitched, and managed prospective cross-marketing partners, doubling the no. of partners to 40+ brands including global brands such as WarnerMedia, Dyson, and Fitbit • Developed campaign frameworks and project management processes to scale and increase the effectiveness of the partnerships function across 6 countries • Increased conversions and daily/monthly active users (DAU/MAU) by leading ideation, planning, and execution of content, social media, and community marketing campaigns Show less
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KOKUYO
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Japan
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Furniture and Home Furnishings Manufacturing
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1 - 100 Employee
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Social Media Manager
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Oct 2018 - Nov 2020
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia • Organically grew Kokuyo’s Instagram follower count from zero to over 20K organically (with zero investment in paid media) within two years • Managed the stationery division’s global and Malaysian Instagram and Facebook accounts • Covered and produced content on major Kokuyo events in Tokyo, Shanghai, and Hong Kong • Generated demand leading to increased sales internationally for a new product by spearheading the journaling trend on social media
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CzipLee Group of Companies
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Malaysia
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Retail
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1 - 100 Employee
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Marketing and Community Manager
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Apr 2017 - Nov 2020
Bangsar • Led marketing, partnerships, events, and social media efforts for all online and offline retail stores within the group • Identified and generated demand for new high-potential products through launch events, digital advertising, influencer marketing, and social media, which led to high sell-through rates • Sourced strategic partners and identified opportunities for joint marketing campaigns • Boosted brand positioning and customer retention by building and managing a local… Show more • Led marketing, partnerships, events, and social media efforts for all online and offline retail stores within the group • Identified and generated demand for new high-potential products through launch events, digital advertising, influencer marketing, and social media, which led to high sell-through rates • Sourced strategic partners and identified opportunities for joint marketing campaigns • Boosted brand positioning and customer retention by building and managing a local community of artists and hobbyists Show less
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Projek57
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Malaysia
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Civic and Social Organizations
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1 - 100 Employee
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Marketing and Operations Manager
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Oct 2016 - Apr 2017
Kuala Lumpur, Malaysia • Identified and negotiated deals with major retail partners including MPH and CzipLee • Managed merchandising across e-commerce marketplaces and offline channels • Managed social media platforms
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Givaudan
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Switzerland
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Chemical Manufacturing
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700 & Above Employee
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Account Manager
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Apr 2014 - Oct 2016
Malaysia • Managed 5 of Givaudan’s key clients, including its largest account in Malaysia • Increased spend among existing clients by understanding their product strategy, pitching fragrance ideas, and project-managing the testing process, winning 5 deals in Malaysia • Advised internal teams including perfumery and business development on client insights
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LUXASIA
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Singapore
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Retail Luxury Goods and Jewelry
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700 & Above Employee
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Marketing Executive
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Jan 2012 - Mar 2014
Malaysia • Managed advertising and promotional spend for key brands across digital and print media, PR, and over-the-counter channels • Led product planning and forecasting by conducting pricing, competitor, and sales analyses • Vastly expanded scope after one year from managing 1 key account to 9, including international brands such as Burberry Fragrances, Burberry Beauty, and Ferrari Fragrances
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Marketing Executive
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Aug 2010 - Mar 2011
Kuala Lumpur, Malaysia • Oversaw key launch events including the official launch of Fahrenheit 88 and the opening of the largest Uniqlo store in Southeast Asia at the time • Implemented promotional activities and marketing campaigns to increase mall traffic and sales
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Education
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RMIT University
Marketing, Bachelor of Business with Distinction -
Victoria University
Marketing and International Trade, Bachelor of Business -
Kingsway Christian College
Tertiary Entrance Exam