Experience

Roop Polymers Ltd

• India
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Assistant Manager Quality Assurance

  • Apr 2023 - Present

• Senior Quality Assurance Engineer

  • Apr 2019 - Aug 2023

  ( Customer Quality Responsibility )Handling customer complaints of mass production parts defect & warranty failure parts and identify their actual root cause and take corrective and preventive action by using (8D, 5W2H, CAPA,QPR,DAR,PACD).Review and update of process Flow / FMEA / Control plan according to customercomplaints.Prepared quarterly quality performance PPT and give presentation to all customer.Monitoring quality Indices for all key customer and take action accordingly.Executed varied quality techniques and tricks such as Histograms, Check Sheets, andPareto Analysis & CAPA and prepared detailed case studies.Interact with all key customers on a periodic basis to understand their requirementsand complaints for improving the overall quality image of the company.Coordinate with CFT team to discuss and resolve product quality issues or anyconcern raised by customer.Ensuring countermeasure implementation through GENBA visit on a periodic basis.Responsible for conduct product & process audit by customer and submit the actionplan if any raised non conformance.( Supplier Quality Responsibility )Monitoring the supplier Key Performance Indicators and take action accordingly.Responsible for Initial assessment audit Supplier/Vendor systems based on IATF16949:2016 requirements , Process Audits, Run@Rate verification, PFMEA reviews, Special Processes evaluations.Monitoring supplier quality data and prepared quality rating of each supplier toidentify the supplier quality performance.Support to Develop and Establish Quality Standards/ Systems at different Supplier’s sites and evaluate by conducting process audits to enhance the skills of supplier by imparting trainings at different levels.Conduct supplier process and system audits on a regular basis to ensure vendors and their supplies remain in compliance with company and production standards. Show less



Horizon Global Limited

• Faridabad, Haryana, India

• New Product Development Engineer

  • Jun 2015 - Mar 2019

  Responsible all activity for the new product development and validation of products & systems process. Planning for new project with Microsoft project management 2013 version, planning and tracking of time and costs for a project. Responsible feasibility study for new product and interact with customer if found any feasibility comment. Follow all cycle APQP activity for development of the product & making all necessary documents as per SOP (standard of procedure). Interact with internal and external tool manufacture for tool design freeze and follow-up as per Tool plan. Responsible for PPAP submission to customer and handover to production for regular supply with SLC Data. As a customer representative responsible & authorized for ensuring client Requirements as addressed in product development and also actively involved in every engineering change & process change. According to validation/measurement results, define necessary product improvements to meet the specifications. Co-ordinate with customer for problem solving during the product development. To participate in new product development meetings and ensure the progress of the quality related activities as per APQP time plan. Preparation technical presentations for project specification review meeting. Experience and understanding of rubber mold design and the mold manufacturing processes. Conducting Audits related to QMS, EMS & OHSAS and Management Review meeting as per established agenda. Participate in mold trial activity & resolve out the problem during the trial. Carrying out the process, product, and system audit to verify the effectiveness of the Quality Management System being implement. Show less