Experience

Flint Insurance

• United Kingdom
• Insurance
• 1 - 100 Employee

• Associate Director

  • Feb 2023 - Present

• Commercial Key Account Manager

  • Sep 2021 - Feb 2023

  I am currently managing a team of 12, that look after our key accounts within the commercial department. I also assist in handling the most prestigious accounts within the commercial department. I help to accomplish department objectives by managing staff; planning and evaluating team activities.Maintain staff by recruiting, selecting, orienting, and training employees.Ensures a safe, secure, and legal work environment.Developing personal growth opportunities.Accomplishing staff results by communicating job expectations; planning, monitoring, and appraising job results.Coach, counsel, and disciplines employees.Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.Establishes strategic goals by gathering pertinent business, financial, service, and operations information.Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.Accomplishes department objectives by preparing team plan.Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.Contributes to team effort by accomplishing related results as needed.

• Senior Commercial Account Handler

  • Apr 2020 - Sep 2021

• Commercial Account Handler

  • Jun 2018 - Apr 2020



Ian Brown General Insurance Brokers ltd

• Commercial Account Executive

  • Nov 2016 - Jun 2018

  Ian Brown Insurance is an independent Insurance Broker, established in 1976, with expertise in insuring commercial risks and private individuals. During my employment, I have managed to quickly work my way up a steep learning curve, gaining more responsibility due to my aptitude to learning and common sense approach. My main duties are as follows:• Dealing with all new commercial enquiries and obtaining quotations from the market place.• gathering information from clients, assessing their insurance needs and risk profile;• building and maintaining ongoing relationships with clients including scheduling and attending meetings and understanding the nature of clients' businesses or lives;• foreseeing clients' insurance needs, such as policy renewals;• researching insurance companies' policies and negotiating with underwriters to find the most suitable insurance for clients at the best price;• arranging specialised types of insurance cover in complex cases; this may involve preparing reports for insurance underwriters and surveyors and negotiating with insurers;• advising clients on risk management and helping to devise new ways to mitigate risks, for example, by adding security measures such as fencing, surveillance cameras or lighting to commercial properties to reduce the likelihood of break-ins;• Underwriting selected risks on our delegated authority scheme.• renewing or amending existing policies;• advising clients whether and when they need to make a claim on their policies;• marketing and acquiring new clients;• developing relationships with underwriters, surveyors, photographers, structural engineers and other professionals;• administrative tasks such as dealing with paperwork, correspondence, keeping detailed records;• winning accounts against competitors;• keeping up with changes in the insurance market and in the clients' industries;• Collecting insurance premiums and processing accounts.

• Property Owners Account Executive

  • Oct 2013 - Nov 2016



Travels to USA/Caribbean

• North America

• Travels to USA/Caribbean

  • Feb 2013 - Jul 2013

  After completing the sale of my company, I took some time off to travel around North America and the Caribbean and to contemplate what my next career choice would be. After completing the sale of my company, I took some time off to travel around North America and the Caribbean and to contemplate what my next career choice would be.



Saints Coastal Supplies Ltd

• Brentwood, Essex

• Managing Director

  • Feb 2011 - Jan 2013

  Started my own company that specialised in importing toys and novelty products for the amusement and leisure industry. Main roles were the day-to day running of the business, including traveling to China to source a variety of products to ensure the best profit margins. Prioritising business growth by way of developing new clients whilst maintaining its existing customer base. • Identifying, developing and directing the implementation of business strategy. • Cultivating the company’s reputation within in the market & with customers & suppliers. • Negotiating the best prices from suppliers and manufactures. • Responsible for the Profit & Loss responsibility for the business. • In charge of leading, motivating and developing the Sales team. • Developing business plans and preparing comprehensive business reports. • Improving margins and maintaining a high quality service to clients. • Building client relationships that result in revenue and profitability growth. • Keeping control of business expenditure, ensuring it's within budgets.



Red Moon Sales Ltd

• Essex

• Sales Manager

  • Jul 2006 - Jan 2011

  Started as a part time sales representative and progressed to assistant sales manager following university. Main duties were contacting clients, assessing their requirements then selling them the company’s products that match their needs. Was also responsible for maintaining on-going relationships with customers to encourage repeat business. • Involved in developing sales & pricing strategies. • Writing accurate & informative sales reports and documentation. • Dealing with a diverse range of clients in the private sector. • Attending sales appointments at client’s premises. • Attending trade shows and exhibitions when required.