Broker Salesperson

• Mar 2022 - Present

Team Leader Advocat Group Team Leader Advocat Group

Regional Vice President

• Sep 2018 - Jul 2021

Christie's International Real Estate has successfully marketed high-value real estate around the world for more than 30 years. Through its New York City brokerage and invitation-only Affiliate network spanning 48 countries, Christie's International Real Estate offers incomparable services to a global clientele at the luxury end of the residential property market. The company has luxury real estate offices in London, New York City, Hong Kong, Moscow, Los Angeles, Chicago, and Palm Beach, and its affiliated brokerages have recorded approximately US$500 billion of real estate transactions over the last five years. Show less

Regional Vice President

• Jun 2016 - Sep 2018

Executive Sales Director

• Jul 2010 - Sep 2016

Promoted to Executive Sales Director reporting to the Regional Vice President. Served on Senior Vice President’s Management Advisory Council which is focused on establishing best practices and implementing tactical and strategic process improvement for all company owned officesExecuted a vision with a strategic plan to vault office into the fourth ranked office in profit. Increased profit of the office by 272%. Reduced overall operating expenses by 19% through cost cutting initiatives and conservative financial acumen essential to drive results. Motivated and coached agents at weekly workshops that resulted in a 71% increase in the utilization of vital sales tools. Designed accountability and performance metrics system that sales associates utilize resulting in a significant increase their earnings and professional growth. Improved and enhanced marketing materials to attract top talent and grow market share in local marketplace. Enhanced listing and recruiting presentation to attract new clients and seasoned sales associatesDesigned and conduct a weekly stay on track program to grow and develop sales associates. Facilitate coaching and training workshops to achieve agent and office goals. Created an accountability system ensure agent are reaching their goals. Broker and leader in the real estate industry who has lead more than 250 sales associates an over one billion dollars in real estate transactions. Highest overall retention rate in the company for experienced associates. Recruited manager from other company to manage one of the company owned offices. Mentored and developed a sales associate to transition from sales to managing a company owned office Coaching and consulting managers craft a vision and a growth strategy local markets. Led manager recruiting meetings as part of a company-wide initiative to coach, train and development managers to recruit experienced sales associates. Show less

Broker Sales Manager

• Aug 2005 - Jul 2010

Managed a sales force of over 75 sales associates. Hired, trained, and led a front-line staff of 15 associates. Conducted monthly one-on-one meetings with associates to identify areas for growth and development. Achieved number-one ranking for sales and listing market share. Boosted sales which led to an increased profit of 161%. Ranked seventh overall in the county for sales in 2009; top 15 in revenue units for the entire county. Recruited over a dozen experienced sales associates. Increased the number of sales associates by 8% while reducing operating expenses 19.2%. Achieved highest sales associate retention rate in the entire company.Participant in executive meetings to improve effectiveness of Diversity Task Force. Earned prestigious Ambassadors Club Award given to the top 3% of managers in the company Show less

Management Apprentice

• Jun 2002 - Aug 2005

Earned Ambassadors Club, a recognition for ranking among the top 3% of all sales associates.Honored for being the top associate in sales in the year 2004 in an office with over 100 sales associates. Recognized for achieving over 20 million in dollar volume for Weichert Family of Companies. Sales associate adept at identifying customer needs and negotiating with clients to achieve desired results. Ability to maintain lasting relationships by effective customer relationship management. Identified as an outstanding sales associate and earned the coveted fast track to management by the executive leadership of the organization. Created Blitz Marketing Strategy for residential real estate, facilitated training classes, and conducted interviews of both new and experienced agents. Spearheaded a root-cause analysis initiative for the Lead Network. Served as a certified mentor for new associates. Show less

Customer Relations

• 1999 - 2002

Awarded Outstanding Representative of the Year by Society of Consumer Affairs Professionals. Achieved multiple monthly recognition awards for outstanding customer service in a call center comprised of 180 associates. Trained clients on different business units and proprietary computer systems. Responsible for resolving issues and problems pertaining to correspondents who contacted the call center. Served as a liaison between Relationship Managers, Account Managers, and Senior Management. Developed and implemented changes in cash transfers policy that resulted in performance and process improvement. Key participant in the merger of the account transfer department with the processing department. Retained clients by resolving service related issues which resulted in a continued substantial profit for the company. Show less