Vizeta Violani Aldira
Customer Success Associate at SimpliDOTS- Claim this Profile
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Bio
Experience
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SimpliDOTS - Innovative Supply Chain Solutions
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Indonesia
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Software Development
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1 - 100 Employee
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Customer Success Associate
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May 2022 - Present
Responsible for : - Follow up client according to color code (red, green, and purple) - Increase active users - Helping clients to deal with problems or questions during the system implementation process -Maintaining long-term relationships with clients - New Client training for 2 hours as a form of support for the client implementation process in using the system. - Evaluation meetings with clients to determine client satisfaction with the use of the SimpliDOTS system - Kick off meeting with clients aims to ensure that ghe system used is an accordance with the flow of client needs and as a support for the smooth implementation process Show less
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LingoTalk
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Indonesia
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E-Learning Providers
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1 - 100 Employee
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Business development
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Mar 2022 - May 2022
Responsible for : - Verify data from research results that have been carried out by the lead generator - Research and brainstorm with the team for business development - Contact potential clients to establish relationships and arrange meetings - Present products to clients and develop the results of the presentation in the form of a proposal - Looking for new opportunities, building relationships, and communicating with clients - Visits and meet with potential clients directly if needed to discuss opportunities in more depth - Collaboration with teams from various departments to develop business and analyze the market or consumer needs Show less
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PT Global Medik Persada
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Jakarta, Indonesia
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Service Commercial Officer
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Aug 2021 - Feb 2022
Responsible for : - Visits to customers - Follow up-to building long-term relationships and communication with customers - Presentation of the product and its development in the form of an offer letter - Process existing databases and work areas and develop them into opportunities to develop sales - Promoting and educating customers - Make regular daily reports related to visiting plans, results of visits, and price quotes given to customers Responsible for : - Visits to customers - Follow up-to building long-term relationships and communication with customers - Presentation of the product and its development in the form of an offer letter - Process existing databases and work areas and develop them into opportunities to develop sales - Promoting and educating customers - Make regular daily reports related to visiting plans, results of visits, and price quotes given to customers
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Female In Action.id (PT. Sinar Perempuan Indonesia)
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Indonesia
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Education Management
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1 - 100 Employee
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Public Relations Internship
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Feb 2021 - Jan 2022
Responsible for :- Presentations with media or community to establish cooperative relationships - Market research in accordance with company’s vision and mission to find partners or communities to collaborate - Always building communication and establish long-term relationships with clients - Discuss with the Team to collect data on partners or communities that have agreed to work together and make progress reports.
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Customer relation
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Aug 2020 - Feb 2021
Responsible for : - Become a liaison between the company and customers - Maintain good relationship with customers - Help customers to solve problems experienced by relating to products, services, or companies - Carry out conversations with customers either by telephone or other communication media for information about the company's products
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Insyst Media
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Indonesia
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Advertising Services
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1 - 100 Employee
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Copywriter
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Sep 2020 - Oct 2020
Responsible for : - Brainstorming ideas or issues that are developing to be presented in the form of content - Create engaging content for social media - Presenting creative and informative content to attract customer's attention - Check back on the copywriting that has been made to make sure there are no writing or sentence errors Responsible for : - Brainstorming ideas or issues that are developing to be presented in the form of content - Create engaging content for social media - Presenting creative and informative content to attract customer's attention - Check back on the copywriting that has been made to make sure there are no writing or sentence errors
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HMNS
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Indonesia
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Personal Care Product Manufacturing
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1 - 100 Employee
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Production
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Oct 2019 - Feb 2020
Responsible for : - Checking the product before the packaging stage and making sure there is no damage to the product - Prepare several items needed to be combined and packaged with the product - Carry out the packaging stage on the product Responsible for : - Checking the product before the packaging stage and making sure there is no damage to the product - Prepare several items needed to be combined and packaged with the product - Carry out the packaging stage on the product
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PT Lippo Cikarang Tbk
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Indonesia
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Real Estate
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400 - 500 Employee
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Pramuniaga
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May 2017 - Jun 2017
As an Pramuniaga i have the duties and responsibilities to : - Provide service to customers who come - Helping customers to get the desired product - Introduce and provide information about the desired product - Ensure the sales area is always clean, tidy and safe As an Pramuniaga i have the duties and responsibilities to : - Provide service to customers who come - Helping customers to get the desired product - Introduce and provide information about the desired product - Ensure the sales area is always clean, tidy and safe
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Education
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Universitas Pancasila
Bachelor's degree, Communication and Media Studies