Experience

Legacy The School of Sport Sciences

• United States
• Education Administration Programs
• 1 - 100 Employee

• Business Teacher Middle School

  • Aug 2022 - Present

• Sports Coach

  • Aug 2021 - Present

  Director of Football OperationsAssistant Football CoachAssistant Softball Coach

• History Teacher Middle School

  • Jul 2021 - Aug 2022


SEGNIK HEALTHCARE SERVICES
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Caregiver

  • Feb 2020 - Present


Conroe Independent School District

• Primary and Secondary Education
• 700 & Above Employee

• Technology Aide

  • Aug 2019 - Nov 2021

• Long Term Substitute Teacher

  • Sep 2018 - Aug 2019

  Provided teaching cover, often at short notice, for various schools in Conroe ISD.Delivering lessons in line with the absent teachers’ objectives, ensuring the smooth running of the school day.

• Teacher

  • Aug 2015 - Aug 2018

  Teaching subjects included Graphic Design, Architectural Design, and Finance. I was a part of the Future Business Leaders of America (FBLA) program for our CTE department.

• Substitute

  • Feb 2014 - Aug 2015

  Provided teaching cover, often at short notice, for various schools in Conroe ISD. Delivering lessons in line with the absent teachers’ objectives, ensuring the smooth running of the school day.



Microsoft

• United States
• Software Development
• 200 - 300 Employee

• Sales Adviser

  • Apr 2014 - Nov 2015

  Sales, delivery, and support solutions based on Microsoft Technologies. Educated customers in workshops over office suite, adobe suite, and the operating systems. I also ran the summer camps for kids 7-12 over coding. Sales, delivery, and support solutions based on Microsoft Technologies. Educated customers in workshops over office suite, adobe suite, and the operating systems. I also ran the summer camps for kids 7-12 over coding.



T-Mobile

• United States
• Telecommunications
• 700 & Above Employee

• Technical Support Specialist

  • May 2013 - Nov 2013

  Performed level three troubleshooting on phones, laptops, emails, and mobile hotspot. Managed escalated incidents followed up with end-users to ensure timely resolution and user satisfaction. Installed, upgraded, supported, and did troubleshooting on computer software. Performed level three troubleshooting on phones, laptops, emails, and mobile hotspot. Managed escalated incidents followed up with end-users to ensure timely resolution and user satisfaction. Installed, upgraded, supported, and did troubleshooting on computer software.



Verizon Wireless

• United States
• Retail
• 1 - 100 Employee

• Assistant Manager

  • Jun 2011 - Feb 2013

  Coached and motivated my team to drive sales and deliver exceptional customer service. Trained, managed, and developed a team of 14-20 associates. Supervised design and maintenance of store-wide merchandise displays to enhance customer experience and drive sales metrics. Ensured inventory control by executing seasonal product category changes according to detailed plans. I was also the Business Manager of the store and improved store numbers from the previous year of 3% to 12%.

• Customer Service and Sales Representative

  • Aug 2009 - Jun 2011

  Developed, programmed, initiated, and coordinated sales and marketing activities that were structured to achieve budgeted goals. Provided complete solutions for customers by actively listening and generating discussion. Contributions in sales and resolving customer issues led to me winning the Credo Ambassador award at Verizon Wireless.



Walmart

• United States
• Retail
• 700 & Above Employee

• Sales Adviser

  • Nov 2007 - Aug 2009

  Help customers with computers, mobile, home theater, and other electronic devices. Led the department in phone contracts for the store as the lead. Help customers with computers, mobile, home theater, and other electronic devices. Led the department in phone contracts for the store as the lead.



Western New Mexico University

• United States
• Higher Education
• 200 - 300 Employee

• Ambassador

  • Aug 2007 - May 2009

  • Social media content and development • Collaborate with departments for cross-campus promotion • Assist with presentations, workshops, and online programs • Attend and participate in events • Register students for services • Track outreach and participation • Assist with employer outreach • Other duties as assigned • Social media content and development • Collaborate with departments for cross-campus promotion • Assist with presentations, workshops, and online programs • Attend and participate in events • Register students for services • Track outreach and participation • Assist with employer outreach • Other duties as assigned

• Stock Team

  • Nov 2003 - Jan 2006

  Led team in inventory audits and department scans for merchandising and grocery team. Stocked items in grocery and merchandise areas. I also operated forklift that scanned and took down items that went onto the floor. Led team in inventory audits and department scans for merchandising and grocery team. Stocked items in grocery and merchandise areas. I also operated forklift that scanned and took down items that went onto the floor.