Lynsey Ham

UX Designer at LSQ
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Contact Information
us****@****om
(386) 825-5501
Location
Orlando, Florida, United States, US

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Bio

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Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • UX Designer
      • Jan 2020 - Present

    • Canada
    • Technology, Information and Internet
    • Product Designer
      • Feb 2019 - Dec 2019

    • United States
    • Software Development
    • 1 - 100 Employee
    • Product Designer
      • Mar 2018 - Oct 2018

      I took a pre-MVP marketplace concept for a small startup with a 3 person tech team and designed a fully functional web application for 3 user types. I led all aspects of the design process from user research, customer journey mapping, style guide creation, reworking site maps & user flows, high fidelity wireframes, prototyping & usability testing, making decisions on direction, through QA to release. The business raised 1.5M of fundraising, grew to 50k a month in revenue, and won “Best New Startup" at the ATL Product Hunt Finals. See more at lynseyham.com/farmd. Show less

  • OnCue Technologies
    • Greater Atlanta Area
    • UX/UI Designer
      • Sep 2015 - Mar 2018

      OnCue Technologies originally hired me on contract just to redesign one tablet app, but it turned into so much more than that. These are a few of the projects I worked on while I was there: Sellr & Shoppr: I worked with a small team to create a user-friendly solution that engages shoppers online & in-aisle to help drive traffic and sales for store owners. I designed a mobile app for shoppers, updated the MVP tablet app in beverage stores, and designed a desktop dashboard and a mobile app dashboard from UX research through QA & release. There are currently 250k+ monthly shoppers, 5M+ monthly impressions with a 5.6s avg. dwell time. 400+ tablets have been installed across US and Canada & apps are available for download. See more at lynseyham.com/sellr. BevTv Ad Network: I redesigned a desktop & mobile dashboard for two user types, redesigned an ecommerce tablet app, and connected & designed screens for enomatic machines. I also led a team design sprint, hosted A/B testing, observed users, updated user flows, designed from sketches to high fidelity, designed and tested interactions, and worked with the developers to build, QA, & release all products. The tablet app won first place in the "Best Multi-Case Floor Display" category at Beverage Dynamics magazine's Advertising and Promotion Awards. The company now has Jim Beam, Hornitos, Anheuser-Busch, Liquor.com & more as clients. See more at lynseyham.com/bevtv Show less

  • QuasarBlu
    • Greater Atlanta Area
    • Project Manager & User Experience Designer
      • Sep 2016 - Oct 2016

      I worked with a small team to redesign an MVP social media app with new onboarding, new user profiles, a new messaging system, and overall better app flow. During this project I led UX research, created data-based personas, defined user flows, sketched & wireframed, user tested, led a design critique, prototyped, & delivered design assets. The redesign improved weekly user retention by 13% and user engagement increased on average by 8 min/session. See more at lynseyham.com/after6. I worked with a small team to redesign an MVP social media app with new onboarding, new user profiles, a new messaging system, and overall better app flow. During this project I led UX research, created data-based personas, defined user flows, sketched & wireframed, user tested, led a design critique, prototyped, & delivered design assets. The redesign improved weekly user retention by 13% and user engagement increased on average by 8 min/session. See more at lynseyham.com/after6.

    • United States
    • Real Estate
    • 400 - 500 Employee
    • Sales Consultant
      • Dec 2014 - May 2016

      Maintained an occupancy rate of over 90%. Assisted in developing marketing plans, internet ads, print ads and marketing copy. Conducted quarterly rent comp studies. Maintained an occupancy rate of over 90%. Assisted in developing marketing plans, internet ads, print ads and marketing copy. Conducted quarterly rent comp studies.

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Special Events Coordinator
      • Jan 2014 - Jun 2014

      Aided in the planning, promotion, and production of Heart Ball’s and related events. Planned all aspects of events such as entertainment, decor, photography, rentals, and food/beverage. Designed all signage and marketing collateral for events. Aided in the planning, promotion, and production of Heart Ball’s and related events. Planned all aspects of events such as entertainment, decor, photography, rentals, and food/beverage. Designed all signage and marketing collateral for events.

    • Research Assistant
      • Jan 2010 - Dec 2013

      Throughout undergrad, I worked as a research assistant in multiple labs administering research tests, collecting and analyzing data. I conducted interviews, diary studies, surveys, eye tracking tests, and A/B tests. Throughout undergrad, I worked as a research assistant in multiple labs administering research tests, collecting and analyzing data. I conducted interviews, diary studies, surveys, eye tracking tests, and A/B tests.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Marketing Coordinator
      • Nov 2010 - Nov 2012

Education

  • General Assembly
    User Experience Design
    2016 - 2016
  • Florida State University
    Bachelor of Science (BS), Psychology
    2010 - 2013

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