Product Owner

• Feb 2023 - Present

Product Owner Core Banking

• Jan 2021 - Jan 2023

I am the owner of the Core-Banking Product Backlog, responsible for the requirements gathering, refinement, prioritization, definition of Roadmap and rollout of Features. I am focused on maximising ROI within our team and address Operational efficiency gaps all while being Regulatory compliant. On my day to day, I refine tickets and manage the product backlog liaising with the tech team on a ongoing basis, the main idea is to maximise the company ROI within the team. As part of my work I also support our live product in queries, bug analysis, and incident assessments. We work mainly with the SCRUM methodology but also with KANBAN when required. Below some projects/achievements in Solaris:SCT Instant - Outsourcing Analysis, Scheme Registration, Design of Flow, Development, NPP, Integrating with a Provider, Go-to-Market and Partner Rollout; Expected to convert 30% of overall Credit Transfer into Instant.SEPA Rulebook - Regulatory requirements and liaison with Central Bank;T2 Consolidation - Development of Institute Transfers and Recall Flows, Responsible for quality assurance and Certification.Core-banking migration - Lead the team responsible for migration with 0 down time; Gap analysis, Gathering of requirements, definition of MVP; Migration of Accounts, Bookings, vIBANs, Mandates, AFC rules.Seizure Protected Accounts - Lead design and development of feature including support to regulatory changes in November/2021 also focused on automation and performance;Swift Inquiries and SEPA Recalls - Liaison with stakeholders, design of highly automated flows and processes. Show less

Senior Banking Analyst

• May 2019 - Jan 2021

My main tasks can be listed as: - Identification and Assessment of Automation and Process improvement opportunities- Support of transactional daily process - Create controls and dashboards- Assist product development as Payments and Reconciliation SME- Support Projects by translating needs, defining requirements and transforming processes- Advocate for product feature and UI enhancementsMain Projects/Achievements: Automation of Manual Review Queue - Created VBA macros to automate data analysis on the manual review queue, and developed a Python code to Input the outcome in the UI. This processed improved our efficiency by 5 times, also reducing incidents with the former core-banking system. Reconciliation - Development from scratch of a semi-automated Reconciliation logic for the Nostro Reconciliation with Central Bank and an automated logic for the Reconciliation of the CPD (Conto pro Diverse) and Technical Accounts with the use Python and SQL. Addressed outstanding Audit findings, mitigated Financial Risks with D-1 review cycle. Soft and Hard FX Logic - Development of Rebalancing mechanism for FX feature of a partner with an integration with a third party in record time, enabling their go-live. Mitigation of FX Risk, and Counterparty Risk and Credit Risk. Show less

Business Analyst Back Office

• Mar 2018 - Apr 2019

Post Trade Processing/ Back Office - Product Support Manage the lifecycle of client reported defects – including replicating, reporting, providing test cases, investigate potential workarounds, report to engineering, and scheduling upcoming patches and fixes to customers Collaborate closely with partners, and internal groups, including engineering, quality assurance, product management, and professional services Provide known resolutions and/ or advice to customers, professional services, and partners Advocate for product feature enhancements Show less

Team Lead Back Office

• Apr 2017 - Mar 2018

Back Office - Post Office Current Accounts & Credit Cards (AA & PO)- Lead a local team of six, covering capacity and resource management, people coaching, development (skill matrix) and reviews- Manage the lifecycle of the products as a remote branch - onboarding, AML and credit analysis, accounting servicing, termination and closure- Facilitate and conduct resolutions from several teams including fraud, credit underwriters, legal, robotics, audit and product team - Coordinate and oversee outsourced teams, controlling SLAs and KPIs, capacity and contingency plans - Report and present key metrics to product owners as well as a review of the roadmap and translate business needs and requirements for regulatory and business changes- Manage processes review and re-design, documentation and procedure changes, and facilitate project’s implementation from the operational and functional perspectives – KYCnet, GDPR, PSD2- Improve and review customer service – development of KPIs, analysis of complaints and collaborate of quality assurance framework Show less

Reconciliation Specialist

• Apr 2016 - Apr 2017

- Management and reconciliation of office accounts, including deal unpaids, bouncing payments, write-offs, and credit recovering - Investigation of missing payments – including several clearinghouses, card processors and payment methods (from cash and cheque to cards and swift payments)- Procedures Update and Redesign of Process – development, and implementation of a draft fraud verification process which has prevented significant losses overtime - Reporting and analysis of key financial metrics regarding the accounts to senior management and product team- Interbank communication regarding fraud cases mostly related to drafts.- Collaborate as a subject matter expert on payments and funds flow within the business products, partners and systems on the implementations roadmap – T2 cheque clearing cycle, fraud loss prevention projects Show less

Managing Director

• Jun 2010 - Mar 2015

Family Business in the Food and Beverage sector Family Business in the Food and Beverage sector