Experience

Drake Business Services Asia (Philippines) Inc

• Philippines
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Data Communications Specialist

  • Feb 2022 - Present

  Philippines Facilitates accurate and timely booking of client courier requirements Ensures accurate processing of track & trace status of every transacted shipment Ensure providing exceptional customer services for every inquiry Validates shipment data in billing invoices



Lazada E-Services Philippines Inc. (Operations - eLogistics)

• Philippines
• Transportation, Logistics, Supply Chain and Storage
• 300 - 400 Employee

• CONTENT OPERATIONS ASSOCIATE

  • Jun 2019 - Feb 2022

  Philippines Teleperformance Inc. (Ekonflux acquired by TP) Seller Support Associate - Providing timely and accurate operational support to Merchants selling on the Lazada platform. Intellectual Property Protection - Protecting intellectual property rights and maintaining a healthy and safe e-commerce environment on Lazada’s platforms in South East Asia. Document Reviewer - Analyzing complex information and make judgment calls with respect to relevance, privilege, responsiveness and… Show more Teleperformance Inc. (Ekonflux acquired by TP) Seller Support Associate - Providing timely and accurate operational support to Merchants selling on the Lazada platform. Intellectual Property Protection - Protecting intellectual property rights and maintaining a healthy and safe e-commerce environment on Lazada’s platforms in South East Asia. Document Reviewer - Analyzing complex information and make judgment calls with respect to relevance, privilege, responsiveness and confidentiality. Assistant Quality Assurance – Guaranteeing a level of quality for the end client.

• CONTENT OPERATIONS ASSOCIATE

  • Jun 2016 - May 2019

  Philippines E-konflux Solutions Inc. Creating and updating product content on online eCommerce - Lazada Responsible for the quality check of the product Rejecting Prohibited and Restricted Items

• CONTENT OPERATIONS ASSOCIATE

  • Jun 2015 - May 2016

  Philippines KNOLL RIDGES CONSULTANCY INC. Responsible for the quality check of the product. In charge for encoding product content/description. Approve and reject process SKUs.