EVP, Chief Payments Officer

• May 2022 - Present

SVP, Credit Cards

• Feb 2019 - May 2022

The SVP, Credit Cards is a newly formed position created specifically to transform Credit Cards from a product to a fully functioning line of business. Love the opportunity to be an intrapreneur and charged with building out the new organization with responsibility and accountability across all functions. This $1B-plus portfolio serves all BECU members across consumer, small business and commercial segments.

Vice President, Payments & Deposit Products

• Jun 2016 - May 2022

The Vice President, Payments & Deposit Products reporting to the SVP, Chief Retail Officer has leadership responsibility for BECU's Consumer Credit Card & Rewards Program, Debit Card Program, Deposits, Digital & Emerging Payments and ATM Channel. Additional responsibilities include the product development cycles as well as implementation of new products and ongoing feature functionality of the various deposit and credit instruments that deliver on member expectations and the member experience.… Show more The Vice President, Payments & Deposit Products reporting to the SVP, Chief Retail Officer has leadership responsibility for BECU's Consumer Credit Card & Rewards Program, Debit Card Program, Deposits, Digital & Emerging Payments and ATM Channel. Additional responsibilities include the product development cycles as well as implementation of new products and ongoing feature functionality of the various deposit and credit instruments that deliver on member expectations and the member experience. This role is also accountable for the operational risk and financial risk of these products including pricing strategies and and product growth and utilization.

Director of Payments

• Nov 2014 - May 2022

The Director of Payments (Emerging) reporting to the SVP of Product, Channel & Service Delivery is responsible for developing and implementing BECU’s Payments strategy to ensure that the credit union has defined its competitive payments positioning, as well as its strategies for protecting and leveraging that position. This person will ensure that BECU offers the highest quality products, services and member value in the payments space while fostering a culture that promotes empowerment… Show more The Director of Payments (Emerging) reporting to the SVP of Product, Channel & Service Delivery is responsible for developing and implementing BECU’s Payments strategy to ensure that the credit union has defined its competitive payments positioning, as well as its strategies for protecting and leveraging that position. This person will ensure that BECU offers the highest quality products, services and member value in the payments space while fostering a culture that promotes empowerment, growth and a collaborative spirit. Functional responsibilities include, but are not limited to: 1. Develop and implement an overall Payments strategic business plan for aggressively meeting the members’ Payments needs across all channels of business. This plan will be in direct alignment with and support BECU’s strategic vision and provide a succinct business strategy for the Payments area. 2. Have strategic oversight and responsibility for the active management of BECU’s Payments area, as well as the management of the vendors that support it. 3. Oversee the monitoring of the business landscape of Payments products, channels and delivery systems, and build a strategy that positions BECU to leverage the opportunities/ addresses the threats that exist in the Payments arena. 4. Ensure that BECU is able to deliver Payments capabilities to its members that are at least standard or become the standard for the industry. 5. Ensure that BECU remains relevant in the Payments space by leveraging the expertise in the credit union network. Establish partnerships with emerging Payments partners to create and enhance Payments capabilities that will allow BECU to be nimble and adapt to changes in the environment.

Director

• Oct 2016 - Apr 2018

Senior Product Strategy Manager, Business Products & Services

• Sep 2013 - Jun 2016

As the Sr. Strategy Manager for Business Products & Services I am responsible for product and service strategy development, product and service innovation, and new product development and planning. In this role, I lead the execution of product strategy for an all Business\Commercial products and services; both traditional deposit/credit products as well as digital products and services. In addition to the strategic component, I also carry responsibility for managing the product life-cycle… Show more As the Sr. Strategy Manager for Business Products & Services I am responsible for product and service strategy development, product and service innovation, and new product development and planning. In this role, I lead the execution of product strategy for an all Business\Commercial products and services; both traditional deposit/credit products as well as digital products and services. In addition to the strategic component, I also carry responsibility for managing the product life-cycle, the P&L and any pricing and forecasting decision making related to those products.

Senior Virtual Banking Manager

• Mar 2006 - Sep 2013

Currently responsible for all self-service delivery channels and eProducts\services; ATM, Online, Mobile, Web, IVR. Full P&L responsibility for all products and services within these channels. Also responsible for developing the organizations Payments Strategy and executing on the ePayments and Alternative Payments strategies. Manage a team of Channel and Digital Product Managers and Web App Developers to execute on the above strategies.

Marketing Manager

• Oct 2004 - Mar 2006

Consultant

• Jan 2002 - Sep 2004

Director

• Mar 2001 - Dec 2002

Vice President-Small Business Product Manager

• Oct 1996 - Aug 2001