Experience

Blue Care

• Australia
• Hospitals and Health Care
• 500 - 600 Employee

• General Manager - Regional and Remote North

  • 2022년 1월 - – 현재

  The purpose of this role is to provide management and leadership to a geographical clusterencompassing Central, North, and Far Northern Queensland in line with the Mission, Values and organisational strategic direction of Blue Care. My focus is the strategic direction and management of the operations within this regional and remote cluster. This includes leading the implementation of new services and supporting and developing existing services in community care, residential and community nursing.



Everglow Community Care Links Incorporated

• Australia
• Non-profit Organization Management
• 1 - 100 Employee

• Chief Executive Officer

  • 2017년 7월 - 2022년 1월

  I led an organisation committed to servicing its clients so they can remain at home within their community. We embrace the greater choice and control people have over services regulatory reform is affording the people of North Queensland. Since my appointment in 2017, I have set the strategic direction for Everglow that has enabled us to maximise the provision of quality care. At Everglow, I was proud that we do not impose any entry, administration or exit fees to remain financially viable, a promise that we sustained via continued automation and innovation.



Townsville Enterprise (TEL)

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Director, Corporate Services & Membership

  • 2016년 8월 - 2017년 7월

  Reporting directly to the CEO of the not-for-profit organisation, I provided leadership across corporate services and membership communications. My primary focus during this role was leading a deep-dive review of finance, HR, audit, business development, IT and WHS systems, identifying opportunities to automate, streamline and improve corporate profitability. Reporting directly to the CEO of the not-for-profit organisation, I provided leadership across corporate services and membership communications. My primary focus during this role was leading a deep-dive review of finance, HR, audit, business development, IT and WHS systems, identifying opportunities to automate, streamline and improve corporate profitability.



Glendale Care

• Aged Care General Manager

  • 2016년 10월 - 2017년 6월

  As General Manager of the 90-bed facility, I led business planning and execution to support the delivery of high standards of care in the emerging industry. Reporting to the Director of the company, my remit included clinical, finance, HR, audit and compliance, support services, IT and WHS, leading 5 direct reports, including a Director of Nursing and 240 across the facility to ensure the effective management and governance of care packages. In addition, I provided the face of Glendale Care, Townsville, in the local community and media.



BGIS

• Canada
• Facilities Services
• 700 & Above Employee

• Senior Contract Manager, Ergon Energy

  • 2014년 6월 - 2016년 6월

  Joining the leading provider in a greenfield leadership role, I led the rapid setup and delivery of a facilities and asset management contract for Ergon Energy for go-live. Holding full P&L accountability, I developed a target operating model across sites, including integrating complex KPIs and associated measurement systems. I provided leadership to 9 direct reports and 58 vendors, onboarding those with strong management frameworks to maximise the quality of property services. Joining the leading provider in a greenfield leadership role, I led the rapid setup and delivery of a facilities and asset management contract for Ergon Energy for go-live. Holding full P&L accountability, I developed a target operating model across sites, including integrating complex KPIs and associated measurement systems. I provided leadership to 9 direct reports and 58 vendors, onboarding those with strong management frameworks to maximise the quality of property services.



Serco Sodexo

• General Manager Operations - QLD

  • 2007년 10월 - 2014년 6월

  In a senior leadership role with Australia’s only specialist service provider to the Australian Defence Force, I held P&L accountability for the QLD business encompassing 22 service lines across hard and soft services. Targeted to deliver a multimillion-dollar revenue line, I developed a new operating model across a large geographical area, providing change leadership across the region to ensure the adoption of the risk and reward approach. I managed the client relationship up to the executive level and coordinated 350 vendors, introducing systems and processes to ensure legislative compliance.• Recognised as a regional finalist in the 2012 Australian Institute of Management awards for achievements in the role.



Macquarie Telecom

• Information Technology & Services
• 200 - 300 Employee

• Regional Manager - Queensland

  • 2003년 8월 - 2007년 10월

  As Macquarie’s Regional Manager in Queensland, I had the task of growing both the profile and business of Macquarie Telecom. I had responsibility for the strategic and operational planning for Regional Queensland in partnership with our State Manager based in Brisbane. I was an Inductee to the Macquarie Club Top 10% performers across the entire company of 500 employees for my achievements in this role. As Macquarie’s Regional Manager in Queensland, I had the task of growing both the profile and business of Macquarie Telecom. I had responsibility for the strategic and operational planning for Regional Queensland in partnership with our State Manager based in Brisbane. I was an Inductee to the Macquarie Club Top 10% performers across the entire company of 500 employees for my achievements in this role.



Dialog Information Technology

• Australia
• IT Services and IT Consulting
• 400 - 500 Employee

• Regional Manager

  • 1999년 2월 - 2003년 7월

  As the Senior Manager in North Queensland, I was tasked with growing the profile and business of Dialog Information Technology. I was responsible for the branch's strategic and operational planning, sales, account management, staff development, financial management and forecasting. I was also responsible for directing and managing Dialog Townsville’s development team. This involved managing a total of 32 application development projects for various clients. As the Senior Manager in North Queensland, I was tasked with growing the profile and business of Dialog Information Technology. I was responsible for the branch's strategic and operational planning, sales, account management, staff development, financial management and forecasting. I was also responsible for directing and managing Dialog Townsville’s development team. This involved managing a total of 32 application development projects for various clients.



Royal Australian Air Force

• Armed Forces
• 700 & Above Employee

• Communications and Information Systems Controller

  • 1989년 1월 - 2001년 1월



Royal Australian Navy

• Australia
• Armed Forces
• 700 & Above Employee

• Radio Operator

  • 1983년 4월 - 1989년 1월