Experience

Pasadena Villa Outpatient

• United States
• Mental Health Care
• 1 - 100 Employee

• Clinical Liaison

  • Mar 2019 - Present



The Blanchard Institute

• United States
• Mental Health Care
• 1 - 100 Employee

• Program Director

  • Aug 2018 - Dec 2018

  • Creates, analyzes and maintains data reports related to billing, patient retention, referral/referent sources, etc. • Develops and maintains systems, workflows and data reports related to day-to-day operations (Drug testing, admissions, billing, etc.) • Maintains and improve upon compliancy and regulatory standards • Responsible for recruiting and interviewing prospective and incoming staff • Prepares strategic marketing plan in accordance with census expectations with assistance from the Administrator • Keeps track of referral/referent contacts in CRM • Representation at local/national conferences and community events • Scheduling tours and lunches at The Blanchard Institute • Works closely with the executive leadership and clinical team to ensure needs of prospective clients and families are met • Facilitates financial conversations with prospective clients and responsible for establishing financial documents for new clients • Manages expectations from clinical staff regarding utilization review



Choices for Recovery

• United States
• Mental Health Care
• 1 - 100 Employee

• Director Of Admissions

  • Sep 2016 - Jul 2018

  • Prepared strategic marketing plan and maintained data reports to support resource allocation and efficiency • Created and analyzed data reports of all inquiries, tours, admissions, discharges and contacts • Kept files on all primary and secondary referral sources • Made necessary arrangements to carry out marketing plan (coordinates program with other involved departments, community and stake holders) • Established face-to-face outreach meetings on a weekly basis • Conducted community-speaking engagements and arranged community speakers for facility • Represented facility at local/national treatment providers, conferences and community events • Worked closely with the executive leadership and clinical team to ensure needs of prospective clients and families are met • Responsible for coordinating all admissions and transfers to the facility • Responsible for recruiting and interviewing prospective and incoming staff • Facilitated financial conversations with prospective clients and responsible for establishing financial documents for new clients



University of North Carolina at Charlotte

• United States
• Higher Education
• 700 & Above Employee

• Community Relations Coordinator

  • Aug 2015 - May 2016

  • Coordinated annual fundraising event for the Collegiate Recovery Community in order to raise funds for the program • Co-facilitated a support group of 10-15 students from diverse backgrounds • Distributed information about the Center for Wellness Promotion and the Collegiate Recovery Community to promote healthy lifestyles • Developed relationships amongst organizations within the community to enhance community support • Gained public speaking experience through numerous panel discussions, as well as speaking to parent groups with vested interests in their children’s recovery • Coordinated staff meetings with attached agendas to address pertinent information in regards to Collegiate Recovery Community