Andrew Hammack

Technical Writer at Osmotica Pharmaceutical Corp.
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Contact Information
us****@****om
(386) 825-5501
Location
GE

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Jonathan Brimer

As Andrew's hiring manager at Marriott International, I could not have been more proud of him and thrilled to have him on my team. Andrew's dedication to customers, desire for continued improvement, and motivation to advance his career were all key contibutors to his success. His enthusiasm is contagious and highly motivating to those around him. Andrew has and will continue to succeed in many aspects of business, from customer relationship excellence to leading and motivating.

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Experience

    • United States
    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Technical Writer
      • Jan 2018 - Present

    • United States
    • Computer Networking Products
    • 1 - 100 Employee
    • Account Executive
      • Feb 2012 - Jan 2018

      Refurbished Cisco Expert Refurbished Cisco Expert

    • United States
    • Real Estate
    • 700 & Above Employee
    • Technology Specialist/Helpline Administrator
      • Jan 2011 - Oct 2011

      Managed all incoming technology related calls for over 2700 agents, transferred calls to appropriate employee, and/or answered any and all questions. Maintained multiple company websites and domains, including the company's proprietary website, utilized by all active staff and off-site realtors. General technology support for all company equipment and managed all vendor related information. Data entry and data management through Microsoft Office programs such as Excel, Word, and PowerPoint. Creating and editing of signs, banners, websites, ect. Set up for Outlook, company based email system, smart phone/Blackberry applications. Performed filing and member management. Instructed new franchise owners on initial set up of their own individual proprietary sites, including social media websites, if applicable. Familiar with regulations in regards to HUD homes. Assisted CEO, Vice President, and Director of Strategic Growth with any special assignments handed down and daily duties.

    • Director of Operations
      • Jun 2010 - Oct 2010

      Hired to open and operate the busy, downtown restaurant with annual volume of $2 million per year, including contracting with The Georgia World Congress Center, Centennial Olympic Park, and America's Mart. Managed of all aspects of the business including staffing, training, product control, profit/loss control, inventory, budgeting, marketing, and product development. Created new policies and procedures that have been implemented and maintained since opening day. Hired and trained all staff, managed Payroll through ADP. In four months, was able to successfully open the restaurant, partner with "Levy Restaurants" of Georgia World Congress Center, and hand off to the owner

    • United States
    • Hospitality
    • 700 & Above Employee
    • Front Office Supervisor
      • 2005 - 2010

      Responsible for accommodating business transient customers & families traveling on a daily/weekly basis. Act as a vital part of leadership team for one of the top performing Marriott Hotels in North America. Hotel of the Year 2004-2006. Well versed in payroll administration which encompasses time adjustments, payroll preparation, and distribution of checks. Ample experience in inbound/outbound calls, exceeding in customer relations. Achieved Leader of the Quarter, Associate of the Month (3 times in 5 years), and ascertained multiple Service Excellence Awards

Education

  • DeVry University
    Bachelor's Degree, Hospitality Management
    2005 - 2007
  • Northern Virginia Community College
    Associate's Degree, General Studies
    2003 - 2005
  • Anne Arundel Community College
    Associate of Arts (A.A.), General Studies
    2001 - 2002
  • Broadneck Senior High

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