Experience

Razorvision Consulting

• United States
• Software Development
• 1 - 100 Employee

• Quality Assurance Test Engineer

  • Sep 2021 - Present



Accenture

• Heredia

• Software Testing Engineer QA

  • Sep 2016 - Sep 2021

  5 Years of professional experience in Quality Assurance. Quality Assurance Functional Tester Responsibilities: • Validate web-based solutions that align with bank related marketing strategy for new and previous existing products. • Create test cases based on the client requests and requirements. • Use “Confluence software” to track ticket information, including customer requests, requirements, test planning, test execution and evidence gathered in UAT as well as Production environment. • Identify potential issues within the logic of the code, to avoid unwanted results. Quality Assurance Tester Web Based Content Tester Responsibilities: • Manual testing for CMS-based website. • Evaluation and validation of visual designs using copydecks and assets. • Experience in accessibility testing on multiple, browsers and mobile devices. • Experience in adaptive and responsive testing on multiple browsers and mobile devices. • SEO Validation and basic evaluation/manipulation of json responses using Chrome’s DevTools. • Metadata Validation. • Basic HTML inspection and validation testing. • Test, evidence and defect tracking using Jira platform. • Perform SQL Database queries to track correct deployment of content in a UAT environment. Quality Assurance Tester (Product Integration Testing) Responsibilities: • End-to-end testing of Point-of-Sale Solution infrastructure. • Plan and execute test scripts following detailed steps and scenarios. • Collaborating with software product test plan, design, case, and summary documents for end-to-end Point of Sale with complex infrastructure. • Pro-actively wrote and maintained documentation for team’s knowledgebase in order to have availability, accuracy and readability of team information and processes. • Creation and conditioning of test data for test scripts. • Worked with team members to achieve complete process migration and testing strategy of offshore testing team. Show less



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Incident Life Cycle Coordinator

  • Oct 2008 - Nov 2011

  Track Incidents to ensure timely response (in accordance with Service Level Agreement). Ensure the status, progress, and history of Incidents is up to date and correct measures for Incidents that are not formally escalated. Track Incidents to ensure timely response (in accordance with Service Level Agreement). Ensure the status, progress, and history of Incidents is up to date and correct measures for Incidents that are not formally escalated.



Alienware

• United States
• Computer Hardware Manufacturing
• 1 - 100 Employee

• Technical Support Representative

  • Jun 2006 - Aug 2006

  Service and support to English speaking customers on deep troubleshooting computers, Hardware and software related issues. Service and support to English speaking customers on deep troubleshooting computers, Hardware and software related issues.