Experience

Girl Scouts - North Carolina Coastal Pines

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Learning And Development Specialist

  • Mar 2022 - Present

• IT Support Specialist

  • Jun 2018 - Present

  I successfully translate subject matter into concrete designs for newsletters, deck designs, and promotional materials for the council. I learn how to consistently communicate brand voice within a large organization, and I revise external site edits using Adobe Experience Manager. I also connect with users to resolve technical trouble tickets from hardware issues to software problems. I have received multiple awards for excellent user interaction and design projects for exceeding expectations.



Freelance

• Freelance Graphic Web Designer

  • Apr 2021 - Apr 2021

  www.withbrigid.com Over the course of the project, I worked closely with the client to translate her vision, conceive the design, and consistently meet deadlines and requirements. I also designed wireframes, organized content, and created strategies that helped develop navigation and flow. www.withbrigid.com Over the course of the project, I worked closely with the client to translate her vision, conceive the design, and consistently meet deadlines and requirements. I also designed wireframes, organized content, and created strategies that helped develop navigation and flow.



JR Marketing & PR

• United States
• Advertising Services

• Freelance Graphic Designer

  • Nov 2019 - Dec 2019

  Logo Design I expertly converted features to achieve the client’s objective. I helped design a logo for the market consultant brand using digital art and software to create the best possible product. I also used different software and typography techniques to design two types of logos for various sites and platforms. Logo Design I expertly converted features to achieve the client’s objective. I helped design a logo for the market consultant brand using digital art and software to create the best possible product. I also used different software and typography techniques to design two types of logos for various sites and platforms.



Headway Workforce Solutions

• United States
• Human Resources Services
• 200 - 300 Employee

• VMS Recruiter

  • Sep 2017 - May 2018

  - Created digital and print assets for team to find candidates for each role assigned. - Created digital and print assets for team to find candidates for each role assigned.



B Dot Ink

• Freelance Graphic Designer

  • Apr 2018 - Apr 2018

  I brainstormed on concepts on what the logo should appear using digital software. I also created multiple drafts for the client (B Dot Ink) to choose from and completed the project according to the deadline with deliverable digital files. I brainstormed on concepts on what the logo should appear using digital software. I also created multiple drafts for the client (B Dot Ink) to choose from and completed the project according to the deadline with deliverable digital files.



Sisters to Sisters

• Freelance Graphic Designer

  • Oct 2017 - Nov 2017

  From concept development to custom illustration, I used digital art and software to create the best possible branding mark for the client. I also exceeded expectations and completed the project according to the deadline. From concept development to custom illustration, I used digital art and software to create the best possible branding mark for the client. I also exceeded expectations and completed the project according to the deadline.



City of Raleigh Municipal Government

• United States
• Government Administration
• 700 & Above Employee

• Helpdesk Analyst

  • Mar 2016 - Apr 2017



Medimix Specialty Pharmacy

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Helpdesk Specialist

  • 2014 - 2015



General Dynamics Information Technology

• Network Security Engineer

  • 2013 - Jun 2014



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Information Assurance Officer

  • Apr 2012 - 2013

  • Responsible for training approximately 350 personnel about awareness on Information Assurance, user privileges, and the proper use of government workstations• Ability to produce monthly reports and briefs informing the status of network security risks using Microsoft Office Products.• Trained 12 Information Assurance Technicians on different techniques to counter, report, and remain vigilant towards today’s vulnerabilities. • Experience with Information Assurance Vulnerability Alerts and applying security patches • Responsible for reporting compliance through Virtual Remediation Asset Manager (VRAM)• Effective in communicating both orally and in writing through tact, courtesy, and diplomacy. • Keen attention to detail, able to multi-task and very self-motivated• Educated in systems software, hardware, and networking to recognize interrelationships within the area of responsibility.

• Host Based Security System Technician

  • May 2011 - 2013

  • Performed and Assessed Vulnerability Scans through eEye Retina conducted on SCCVI • Set, Modified Policies and Tasks, and deployed agents from the ePO Console• Performed and Created Firewall Configurations through HIPs (Host Intrusion Prevention System)• Created and Implemented DLP (Data Loss Prevention) Policies• Implemented Policies changes in order to comply with DISA’s STIG• Verified the weekly MSSQL (Microsoft SQL Server) Maintenance Plan pushed successfully with no errors. Maintained and reviewed MSSQL Server Logs. • Managed user accounts, permission sets, and contacts within HBSS• Created New Tags, subgroups, configured sort criteria, and maintained sites/groups in ePO (ePolicy Orchestrator).• Managed Rogue Detections and Configured Rogue Sensor Response • Performed Asset Baseline Monitor Scans

• Information Assurance Technician

  • May 2007 - 2013

  • Verifies and writes Access Control Lists (ACL) and programs screening routers.• Experience with security risks and issues, techniques and implications in incident handling and reporting• Assesses protocol and proxy service vulnerabilities and their relation to the Microsoft ISA server firewall. • Develops and implements solutions, with regard to protocol and proxy service vulnerabilities, guarding against hostile attempts of compromise or inadvertent disclosure of sensitive material.

• Network System Administrator

  • May 2007 - 2013

  • Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.• Uses commercial off the shelf software and operating system specific tools to perform virus protection and detection, system backups using Veritas, data recovery, and auditing functions through HBSS.• Administer commercial network operating systems within the functional areas of configuration, systems, and performance management• Manages and maintains internal site networks, to include but not limited to MS Exchange, and Windows Operating Server Systems 2003/2008. • Switching, routing and QoS troubleshooting skills on Unclassified and Classified networks.• Conduct Tier 2 level network software and hardware corrective actions• Maintains network architecture and infrastructure requirements while configuring and optimizing switches and Cisco 2500/3800 series routers. • Maintain and administer computer networks and related computing environments, including computer hardware, systems software, and applications software• Knowledge of the operating system to maintain and troubleshoot system problems.• Strong familiarity with group policies as-well-as objects and users when working with Active Directory and Active Roles by creating, configuring, and maintaining user and group accounts across multiple operating systems.