Associate Solutions Specialist Engineer

• Apr 2021 - Present

PowerApps Developer/Business Analyst

• Oct 2020 - May 2021

• Gather, analyze, and document requirements from the existing contract management system• Understand and upgrade the existing internal contract system• Develop an internal system for the company to manage contracts using Microsoft Power Apps• Work closely with the stakeholders and subject matter experts to understand the need and to comeup with use cases• Work with UI designers to create mock-ups• Work on test cases and UAT scripts

Business Analyst

• Oct 2019 - Oct 2020

• Elicit requirements from the existing system and from stakeholders using frequent communications • Draft three different SRS documents for three portal applications and translate them into implementable user stories based on requirements elicitation• Work with user interface user experience designers to create wireframes and mock-ups that accurately reflect customer business needs• Track requirements, test cases and implementation in a Requirements Traceability Matrix (RTM)• Draft a new User Manual to account for changes and features of the application• Schedule and manage meetings with stakeholders and team members.• Create and submit bi-monthly meeting agenda and meeting minutes.• Facilitate daily scrum and sprint demo meetings• Support the PM in creating status updates, monthly reports, planning and retro meetings.Member: Enterprise Process Group/Engineering Process Group (EPG)• Ensure projects and processes at DSFederal are consistent with company’s strategy and goals• Develop, review and amend DSFederal’s processes and procedures for the stakeholder benefits• Participate in audits/re-certifications

Hall Coordinator at the Department of Housing and Residential Education

• Jul 2018 - Jun 2019

• Serve On-Call rotation basis for the housing community of 1100 residents.• Co-facilitate weekly meeting with 15 resident assistants.• Perform weekly one-on-one meetings providing direction to Resident Assistants in areas such as programming, crisis response, mediation, and community building.• Facilitation in the development of Resident Assistant Training and Resident Assistant Selection.• Assist in mediating conflict in the team• Evaluate RA position performance informally and formally on a regular basis• Meet and mediate with students in escalated conflicts• Perform 12 hours of office hours every week and 3 hours of community hours by attending programs, doing rounds with RAs etc.• Conduct Health & Safety checks along with resident assistants every quarter as required by the supervisor.

Resident Assistant at the Department of Housing and Residential Education

• Aug 2016 - Jun 2018

• Help and counsel residents as needed.• Mediate and manage conflict between members of the community.• Maintain confidentiality, when appropriate, in working with residents.• Act as a liaison between residents and the professional staff.• Plan developmental programs for residents based on V.I.L.L.A.G.E.S model.• Lead as a role model for standards of community living, academics, and leadership.• Document any housing policy violations by residents.• Provide emergency response and on-call crisis management throughout the academic year.• Establish rapport of positive cross-cultural communication with all 28 residents in the floor and hall community.• While on duty, perform rounds and assist with lockouts, emergency mediations, maintenance issues, as well as report/respond/be aware of safety and security issues

Student Assistant / Program Coordinator at the Cross Cultural Center

• Oct 2016 - Mar 2017

• Provide a space for students from all racial and ethnic groups• Provide programs, workshops, advising and support services for students to explore issues of identity, develop political and social communities• Promote cultural awareness across the campus• Focus on issues of race and ethnicity• Provide a relaxing atmosphere for students to study, use computers, or lounge in between classes• Maintain a safe environment and answer questions students or faculty may have• Convey with campus and community organizations to enhance service learning opportunities to fulfill students’ needs• Designs publicity and assists with marketing and promotion of programs

Summer Resident Assistant at the Department of Housing and Residential Education

• Jun 2016 - Aug 2016

• Establish rapport of positive cross-cultural communication with all 50 High School Graduates (residents) in the floor and hall community.• Serve as a role model for standards of community living, academics, and leadership. • Provide initial counseling and academic advisement for residents.• Serve as a liaison between the residents of the community and the department or university as needed.• Serve on-call duty typically 1-2 days per week and 3-4 weekends per quarter, including holiday/vacation breaks as established by the department and in conjunction with each specific hall staff. • While on duty, perform rounds and assist with lockouts, emergency mediations, maintenance issues, as well as report/respond/be aware of safety and security issues.• Plan, publicize, coordinate, and evaluate educational and social programs for floor(s), halls and Villages.• Report regularly, informally and in writing to the Coordinator on community issues and concerns.

Director, International Studies

• Jun 2018 - Jun 2019

•Advocate on behalf of the student body of CSUSB on issues of social justice, higher education, and equality.•Meet with campus administration, faculty, and staff to discuss issues relating to CSUSB International students.•Work on initiatives or innovative projects that will enhance the collegiate experience.•Set up town halls, social meetings or events aimed at gathering student feedback.•Review, amend and approve ASI budgets, policies, and regulations.•Participate on campus-wide committees such as administrative searches or fee allocation groups. • ASI Ad-Hoc Vacancy Committee, Chair • ASI Ad-Hoc Scholarship Committee, Chair • Q2S Steering Committee, Graduate Student representative • Campus Fee Advisory Committee, International Student representative • Graduate Student Advisory Committee, College of Business Administration, representative•Network with local and campus community partners on behalf of ASI

Undergraduate Teaching Assistant for Computer Science

• Aug 2014 - May 2015

• Evaluate and grade assignments and blogs for 30 students every semester.• Return Assignments on scheduled dates to students.• Help instructor during in-class activities.• Informing students about lab activities and clearing doubts during labs and during office hours.• Maintain class during absence of instructor.

Student Worker

• Jan 2013 - Aug 2014

• Assist supervisor in Sorghum research. • Plant seeds and regularly monitor plant growth in labs. • Collect and enter data in spreadsheets. • Maintain Lab and help supervisor in other lab work. • Work in fields and collect samples for research. • Work with pollen samples and to capture images through microscope and to count them.