Experience

Developmental Disabilities Association

• Canada
• Non-profit Organizations
• 100 - 200 Employee

• Director of Information Technology

  • Feb 2017 - Present

  Develops and manages projects and initiatives to improve the DDA IT network. Oversees the IT team and tech infrastructure that serves several departments, 32 sites and 600 employees: - Introduce ITIL standards including implementing an incident management (ticketing) system - Network firewall, Wi-Fi, workstation and printer upgrades for multiple sites - Virtualization platform host servers & SAN implementation - Strategic and network planning including hardware ever greening schedule - MS Office/Office 365 productivity suite emphasis including SharePoint site development - Work with staff to improve on delivery of Assistive Technology offerings for clients with developmental disabilities - Investigate and implement cloud-based and on-premise applications for a hybrid network - Online backups (MS Azure platform) and Business Continuity planning - Lead CRM implementations, i.e. Salesforce and Sumac (Silent Partner) - Mobility emphasis including iPads and cellphones upgrades Show less



Canadian Cancer Society

• Canada
• Non-profit Organizations
• 700 & Above Employee

• Director of Information Technology and Operations

  • Jun 2015 - Dec 2016

  - Lead both the Information Technology and the Business Services departments- Budgets were reined in for IT and Business Services and brought under control, e.g. significantly reduced the IT budget year-over-year during a three-year period (including time as IT Manager)- Build strong relationships to effectively handle vendors and support services- Motivated teams to produce consistently good results- Managed IT projects, often several projects occurring concurrently, e.g. infrastructure, cloud applications, database and web development projects- Ensured the effective and efficient operation of information systems for the entire organization- Audited and evaluated IT systems and developed secure and effective solutions to meet the information management needs of the organization- Network Security emphasis - a network security audit was implemented with follow-up security remediation actions and planning Show less

• IT Manager

  • Aug 2013 - Jun 2015

  - Led a cross-functional IT team that included desktop and network support, database administration, web development, project management and training resources- Project manager for many internal projects including infrastructure, application implementation, databases and web site development- Managed the department using the ITIL framework and principals- Implemented life-cycle management of all hardware and software- Managed relationships and work of 3rd party IT support providers and vendors- Ensured the effective and efficient operation of information systems for the entire organization- Performed network planning & business continuity planning and created policies & procedures and related documentation Show less



Glenbriar Technologies Inc

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Consultant

  • May 2003 - Jul 2013

  - Managed several clients concurrently including not-for-profit, oil & gas and financial organizations - Site lead for these clients that provided day-to-day network administration - Initiated and worked on several projects for my clients - One-stop IT shop for clients including procurement, proposal writing, documentation, computer and server builds, desktop/network troubleshooting and project management - Delivered cost-effective IT business solutions for non-profit clients - Served client needs with a smile, positive energy and the high reliability needed to get things done Show less