Tram Tran

Marketing Communications Specialist at Rijk Zwaan Vietnam LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Ho Chi Minh City, Vietnam, VN
Languages
  • English Full professional proficiency
  • Vietnamese Native or bilingual proficiency
  • Dutch Limited working proficiency

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Bio

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5.0

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Angelique Jiawan

Tram is one of the most driven and hardworking professional I know with solid analytical- and problem-solving skills. She is both a team player as well as a results-oriented maverick who contributed with her strong communication skills, pleasant nature and incredible eye for details throughout our projects together. Her fast-learning mindset and ability to effectively tackle challenges is why I recommend Tram as a highly valuable asset to any company.

Veronika Bountakidou

Having worked with Tram for two years I can say that she is a hard-working professional who always strives to deliver the best results. She is creative, takes initiative and learns fast. Tram is someone who can work very well independently but also is a great addition to any team. I am glad I worked with her for many projects and I hope we can work more together in the future!

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Experience

    • Vietnam
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Marketing Communications Specialist
      • Feb 2023 - Present

    • Vietnam
    • Maritime Transportation
    • 1 - 100 Employee
    • Customer Service Representative
      • Dec 2020 - Feb 2023

      - Reporting to the Head of Customer Service and Marketing department - Maintaining and building positive relationships with the company’s clients and commercial agent partners - Managing customer database in the CRM system: Salesforce and Zendesk - Taking care of customer journey and strengthening customers relationship and loyalty - Qualifying sales leads, update CRM to analyze the data and customers insights as well as customers engagement - Monitoring the customer journey from Sales inquiry to Buying decision - Developing and growing the customers base - Supervising the ongoing market/projects involved with the company's business Show less

    • Vietnam
    • Shipbuilding
    • 1 - 100 Employee
    • Customer Service Representative
      • Dec 2020 - Feb 2023

      - Reporting to the Head of Customer Service and Marketing department - Maintaining and building positive relationships with the company’s clients and commercial agent partners - Managing customer database in the CRM system: Salesforce and Zendesk - Taking care of customer journey and strengthening customers relationship and loyalty - Qualifying sales leads, update CRM to analyze the data and customers insights as well as customers engagement - Monitoring the customer journey from Sales inquiry to Buying decision - Developing and growing the customers base - Supervising the ongoing market/projects involved with the company's business Show less

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Onsite Merchandising Specialist
      • Nov 2019 - Jun 2020

      - Executed daily onsite merchandising activities such as updating and optimizing product sorting, filters & navigations, or any ad-hoc requests - Worked with a translation agency to localize content for six European sites - Collaborated with the E-commerce Merchants to prioritize promotions and product stories that drive traffic and conversion on the sites - Executed daily onsite merchandising activities such as updating and optimizing product sorting, filters & navigations, or any ad-hoc requests - Worked with a translation agency to localize content for six European sites - Collaborated with the E-commerce Merchants to prioritize promotions and product stories that drive traffic and conversion on the sites

    • Netherlands
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Integrated Communications Intern
      • Feb 2019 - Jul 2019

      As a part of the Internal Communication team, my main tasks were: - Managing global internal communication channels on a daily basis - Preparing content and creating mass mail - Filming and editing internal videos on request - Monitoring and extracting statistics of activities on intranet or mass mail on request - Supporting at internal events During the internship period, I also conducted my thesis on how to improve Signify's internal communication by optimizing their existing internal channels and tools. Show less

    • Netherlands
    • Semiconductors
    • 400 - 500 Employee
    • Corporate Communications Intern
      • Feb 2018 - Jul 2018

      As part of the Corporate Communications department, my main tasks were: - Supporting at internal events - Editing company weekly in-house news - Creating and editing visual documents for web & print products At the same time, I also conducted research on how Ampleon can enhance their social media management. As part of the Corporate Communications department, my main tasks were: - Supporting at internal events - Editing company weekly in-house news - Creating and editing visual documents for web & print products At the same time, I also conducted research on how Ampleon can enhance their social media management.

Education

  • Arnhem Business School
    Bachelor's degree, Communication Studies
    2015 - 2019
  • University of North Carolina Wilmington
    Bachelor's degree, GPA: 3.7/4
    2017 - 2017
  • Hai Ba Trung High School
    High School Diploma, 8.4/10
    2012 - 2015

Community

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