Muhammad Irfan

Vice President - Professional Services at TechVista Systems
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Contact Information
us****@****om
(386) 825-5501
Location
United Arab Emirates, AE

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Muhammad M.

Muhammad Irfan is an experienced professional with the blend of technology and management skills. I have worked in his team in many projects and found him very detailed oriented with excellent grip and command in all aspects during the project lifecycle. He always support & encourages team to reach to excellence mark. A wonderful experience to work in his team, every fresh and experienced would dream to have.

Asim Uddin

My association with Irfan is more than 7 years when he hired me under his team for HomeDepot project and he did an excellent job as team lead from day one until he moved to another assignment. I once again joined him 2008 in a new job role of presales where he is heading a presales department, I always enjoy working under Irfan's supervision, he is energetic and quite enthusiastic even in pressure times. I have seen him working with same energy from year start till end. I have learned a lot from him and will continue to do that.

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Experience

    • United Arab Emirates
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Vice President - Professional Services
      • Jun 2022 - Present

    • United Arab Emirates
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Head of Sales | Fintech,Payments, CRM, Digital Banking, Robotic Process Automation
      • Jan 2017 - Jun 2022

      As a Veteran Business Expert for Avanza, I was awarded the position to Leads the Middle East Market in the following Division on various Products such as Robotic Process Automation, Fintech, CRM, Alternative Payment Channels and E-Banking • Consistently averaging over $2 Million per annum in Revenue for Avanza Solutions for the last 5 years in industries, such as Banking, Investment Houses, Telecom, Insurance, Government to name a few• Account Management and Developed Business with Key Customers like Abu Dhabi Islamic Bank, Barclays, SAIB (KSA), Bank of Bahrain and Kuwait, Khaleeji Commercial Bank, Ajman Bank, Dubai Islamic, Commercial Bank of Dubai, Standard Chartered, Abu Dhabi Commercial Bank, Alizz Bank, Ahli Bank, Qatar Investment Bank, Qatar Islamic Bank, Al Masraf Investment, First Abu Dhabi Bank• Engagement with Pre-sales for Blockchain (Hyperledger and Etherium) and AI in Public and Private Sector Sector such as Dubai Smart Government, RAK Electronic Government Authority, DP world, Ajman Finance Department, Knowledge and Human Development Authority, Unilever, Mashreq Bank, Emirates NBD, Transguard, National Bank of Oman, Dubai Islamic Bank, Al Mal Capital etc. • Partner Enlistment for Business Expansion in various countries such as United Arab Emirates, Saudi Arabia, Oman, Bahrain, and Qatar.• Partner Establishment with some prestigious organization such as Microsoft (Blockchain and AI) NCR (ATM), IBM (Blockchain, AI), Avaya (CRM, Blockchain), SAP (Blockchain) Diebold (ATM), GRG (ATM) to name a few• Established a Revenue stream and sales pipeline of approx. $1 Million per annum with the Partner Enlistment Program of Avanza Solution Show less

    • Business Head - Proximate
      • May 2015 - Jan 2020

      • Established a department from concept and converted it in actual running business.• Managing Product Features and Lead the team of developers• Managing P&L and Budgeting for the department• Managing Sales and Marketing Team• Managing day to day Operations and Partners• Participating in Exhibitions, Event and Trade Shows• Preparation and Presenting Investment Pitch for potential Investors

    • Business Development Manager
      • Sep 2012 - Apr 2015

      • Achieving sales quota, lead generation and actively pursue them. • Engaging and winning head to head competition with industry giants.• Engaged in developing and implementing innovative, customer-focused strategies that create business value, increase visibility and achieve competitive superiority.• Responding to RFP, preparing proposals and pricing. Active participation in projects and bids for technically as well as commercially justifying the solution.• Preparing and delivering presentations to customer's management, identifying and addressing the requirements of all stake holders.• Complex deal negotiations, Upsell and Cross Sell. Consultative sales attitude, Tier 1 account management, Long / Short Term Contracts Negotiation, Leasing Contracts, Multi-Vendor Servicing Contracts, Annual Maintenance, Security, financial solutions and Managed Services Experience.• Creating the need of the solution by constant consultation and helping customers driving their corporate goals.• Build, Review and track progress of sales funnel.• Business Development - Breaking into whit-space market and untapped accounts.• Sales and technical presentations, participating in exhibitions, events and seminars.• Custom made pricing model while keeping the company's profitability intact. Thorough follow ups from issuing PO till the delivery ensuring customer satisfaction.• Engage development teams to improvise, upgrade, develop, architect solutions in accordance with customer requirement, regulatory authority mandates and industry standard.• Build, maintain and develop mutually beneficial & high value relationships with both clients and partners, coupled with a unique multi-tasking capability.• Multi-functional experience in marketing, pricing, product positioning, direct and indirect sales channels and corporate management.• Active participation in introducing new and value addition features in products to make our products trend setters and offer unique features. Show less

    • Head of Consultancy
      • Mar 2008 - Aug 2012

      • Managing Pre Sales Consultancy for Core Products and Services Practice with team of 4 people.• Secured more than 10 major projects in Banking sector last year (2010) in Bank’s Utility Payment Gateway, Contact Center and CRM, ATM Deposit Solution, Kiosk based solutions, eStatement, Property Management and customized development areas.• Product and Project costing management with revenue and margins through details project/product accounting techniques.• Offered post and pre sales technical support for current and new customers• Performing product demonstrations and supporting targeted sales opportunities.• Assist and participates in RFP and RFQ responses.• Aligning and managing Partner in different area to provide turnkey solutions to customers.• Exposure and relationship with different banking, public and private sector customer throughout GCC region.• Establishing and maintaining Partnership with Principles like NCR, Avaya, Microsoft, Oracle and K2.Net along with local partner management like EMITAC, QDS, KDDC.• Providing feedback on the releases of new products along with reports for product issues and deficiencies.• Creating Proof of Concept and Prototyping solution for different customers in Public and Financial sector.• Providing tradeshow, exhibitions and road shows support to exhibit company’s products and offerings.• Acted as the bridge between client and sales team both in business and technical capacity.• Actively taken a role to ensure that all sales targets are achieved in the territory and achieved target of $375,000 Gross Profit in 2010.• Domain Expertise in the area of Contact center and CRM, specifically in banking domain.• Good Working Knowledge of Payment Solutions for Alternate Delivery Channels (ATMs Kiosks, POS, IVR, Internet Banking), Financial Middleware, ATM Switches, Utility Bill Payments Gateway, Transaction Processing Systems.• Good Working knowledge of AANDC, EMV, PCI Compliance. Show less

    • Software Development Manager
      • Jan 2007 - Feb 2008

      NCR Pakistan and Avanza Solutions has developed number of solutions for the SST management, security and monitoring. The products are facilitating number of financial institutions not only in Pakistan but also in the whole MEA region. Different products are successfully installed in 9 different countries. Overall numbers of client for the mentioned products are 35+ where at least one or more products are running successfully and helping these financial institutions in the daily operations.iSuite Products1- iCam (ATMs Camera Solution)2- iJournal (ATMs EJ Logs Processing Solution)3- iWatch (ATM Network monitoring and management tool)4- iDentify (Biometric Authorization Solution on ATMs)5- iAssist (Visual Assistance on ATMs)6- iSurvelliance ( ATMs Surveillance through video capturing)Summary• Managing all products development, POC, design and implementations. • Identifying and defining road maps for existing products as well as for new products.• Initiated development of iReconcile ( Reconciliation of transaction across different channels) and iKiosk (Informational Kiosk Content Management solution)• Managing Execution and Implementation of iSuite Products as Project Manager.• During my tenure, managed to increase revenue of iSuite to $600,000.00 across MEA region.• Close coordination with NCR offices across the region.• Managed customized development on NCR ATMs. • Presented Avanza in NCR AptraAxpress Program evaluation and Avanza awarded Gold Partnership.• One of the key members for CMMI Level 2 activities in Avanza and defining software development and implementation processes. Also member of Appraisal Team Member for CMMI L2 appraisal. Show less

    • Principle Software Engineer
      • Jan 2005 - Dec 2006

      Worked as Project Manager for SPAN2 Project - Saudia Arabia (Thales Artema POS Devices),Technology : Artema SDK 1.6 and Artema development environmentWorked as Project Manager for KASB Bill Payment Application and Switch to enable bill payment of different utility companies. Technology : Microsoft Visual Studio, ASP.Net, Oracle 9i, IIS.Worked as Project Manager for AdCam application that faciliate marketing campaigns execution on ATM for idle loop and state screens. Technology: Microsoft Visual Studio, ASP.Net/Windows Service, SQL Server 2000, IIS.Worked as Team Lead for Sharjah TV LRMS application - Sharjah for their Library,scheduling and resource management. Technology : Microsoft Visual Studio, ASP.Net/Windows Service, SQL Server 2000, IIS.Worked as Consultant for Aramco SAP Wireless Project - Dahran Saudia Arabia. Application developed to enable Purchase Requistion and Medical Lab order SAP modules to be accessed through BlackBerry Devices. Technology : IDEA IntelliJ , JSP/Java/Axis/Web services ,Tomcat 5.1.Worked as Team Lead and Senior Developer for Compass Emirates Project- Dubai UAE.Application developed to support Compass Emirates setup of catering, supermarket, cafe and entertainment services (internet café) at the JI Residential Facility at Al-Qouz, Dubai, U.A.E. Technology : Microsoft Visual Studio, C# /Web Service/Windows Service/ Flash , MS SQL 2000 , IIS.Worked as Team Lead for DiamondLease Portal - Dubai - UAE. This application involves complete web portal for diamond lease along with back office processing and workflows. Technology : Microsoft Visual Studio, ASP.Net/Windows Service, Oracle 8i , IIS. Show less

    • Senior Software Engineer
      • Jan 2004 - Dec 2004

    • Software Engineer
      • Apr 2001 - Dec 2003

Education

  • Sir Syed University of Engineering and Technology
    Bachelor of Engineering (BE), Computer Engineering
    1997 - 2000

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