Ratna Pillai

Senior Data Analyst at CACI Dublin (Credit Agricole Creditor Insurance)
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Contact Information
us****@****om
(386) 825-5501
Location
IE

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Ratna is Independent,Vibrant, cheerfull and a diligent person. She along with our team created and implemented various innovations which helped us in meeting time critical deliverables for our business.

Anita Ganani

I know Ratna since the time I was working at IGATE Global Solution. She is a fantastic colleague and a close friend of mine. She always gives her more than 100% in any of the tasks assigned to her. During the project work at IGATE, she tried beyond her level to bring innovation and automate her assignments. This had benefited the project to a great extent. Ratna can grasp and learn anything quickly. She has very strong roots in technical skills such as Java and VB scripting. Apart from work, she is very active at extracurricular activities and shows her alacrity in any field she works on. Ratna is a great professional and I was fortunate to have her at the workplace. I wish her a bright future.

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Credentials

  • Google Cloud Platform Big Data and Machine Learning Fundamentals
    Coursera Course Certificates
    May, 2020
    - Oct, 2024
  • Modernizing Data Lakes & Data Warehouses with GCP
    Coursera Course Certificates
    May, 2020
    - Oct, 2024
  • Git Essential Training: The Basics
    LinkedIn
    Apr, 2020
    - Oct, 2024
  • Agile Foundations
    Project Management Institute
    Feb, 2020
    - Oct, 2024
  • How to Slow Down and Be More Productive
    LinkedIn
    Feb, 2020
    - Oct, 2024
  • Lean Technology Strategy: Running Agile at Scale
    LinkedIn
    Feb, 2020
    - Oct, 2024
  • Introduction to Programming Using Python
    DataCamp
    Sep, 2019
    - Oct, 2024
  • Introduction to SQL for Data Science
    DataCamp
    Sep, 2019
    - Oct, 2024
  • ISTQB Foundation Level Exam
    ISTQB - International Software Testing Qualifications Board
    Mar, 2016
    - Oct, 2024

Experience

    • Ireland
    • Insurance
    • 100 - 200 Employee
    • Senior Data Analyst
      • Jun 2020 - Present

    • Ireland
    • Higher Education
    • 300 - 400 Employee
    • Teaching Assistant
      • Jan 2020 - Jun 2020

      Delivering support classes for the below data analytics modules:1. Statistics2. Data & Web Mining3. R programming4. Database & Analytical programming5. Data Warehousing & Business Intelligence6. Data Visualization7. Data Intensive Architectures

    • Lab Assistant
      • Sep 2019 - Jan 2020

      Assisting the computing lecturers during lab and lecture sessions (both online & offline training). Modules covered include the below for Postgraduate & Undergraduate students:1. Web Design & API development2. Object Oriented Programming3. Data Analytics (Statistics & Programming)4. Database Programming5. Data Mining6. Business Intelligence & Analytics

    • India
    • Financial Services
    • 700 & Above Employee
    • Business & Data Analyst
      • Oct 2017 - Jan 2019

      • Identified and fixed data gaps in historic sales maintained in spreadsheets, developed a Tableau dashboard for discovering patterns & facilitating management decisions • Improved inter department business relationships and maintained JIRA system that saved UAT over 10 hours of time per week • Collaborated with Product Managers and business stakeholders to define scope of projects, wireframe and prototype new experiences rapidly, hitting 100% of time deadlines • Led multiple projects, liaised cross-functional training, created functional specification documents and updating management through daily reporting

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Business Analyst
      • Jan 2016 - Oct 2017

      • Facilitated requirement elicitations & delivered quality solutions enabling customers improved customer relations • Initiated review mechanisms, internal testing and UAT process which improved the quality of the delivery significantly by 30% • Proved as an asset in achieving the milestone of eliminating existing penalties using effective release management processes and client communication • Facilitated requirement elicitations & delivered quality solutions enabling customers improved customer relations • Initiated review mechanisms, internal testing and UAT process which improved the quality of the delivery significantly by 30% • Proved as an asset in achieving the milestone of eliminating existing penalties using effective release management processes and client communication

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Quality Assurance Engineer
      • Apr 2014 - Jan 2016

      • Exposure to all phases of projects using SDLC, Agile/Scrum and waterfall development methodologies• Achieved 100% test coverage and shared maximum defect rates with rigorous testing of insurance-based applications (property & casualty insurance) • Involved in the preparation of test plan, estimation, defect report and status reporting • Skilled in conducting smoke, system and regression testing with detailed reports• Automation of Regression test suite of the previous sprints using QTP and internal automation framework• Developed a utility for comparison of the reports generated for different release levels• Publishing defect reports and communicating to the concerned developers and onsite teams• Conducted knowledge transition sessions and delegation of work deliverables to juniors in the team• Experience in gathering metrics to evaluate the test performance of the change request/project• Worked on POCs (Proof of concepts) of automation projects as an additional deliverable in the BU

    • Quality Assurance Engineer
      • Sep 2013 - Apr 2014

      • Accomplished more than 100% test coverage & higher defect acceptance rates through automation and best practices in software testing• Pro-active participation in business meetings, took initiatives, promoted team-work and solved business problems leading to consecutive promotions

    • System Associate
      • Sep 2012 - Sep 2013

      • Undergone Knowledge transition sessions with the clients in the US for mainframe & web based applications used in Chubb Insurance Company.• Prepared test cases from business and technical specifications for the various change requests on the web based applications and mainframe jobs.• Prepared defect report and communicating to the concerned developers and onsite mentors.

Education

  • National College of Ireland
    Masters in Data Analytics (Honours), Honours
    2019 - 2020
  • SIES College of Arts, Science & Commerce SION(W)
    Master's Degree, Information Technology
    2014 - 2016
  • SIES College of Arts, Science & Commerce SION(W)
    Bachelor's degree, Information Technology
    2009 - 2012

Community

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