Rupinder S.

Project Manager at Color
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco, California, United States, US
Languages
  • Punjabi Native or bilingual proficiency
  • Hindi Full professional proficiency

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Credentials

  • Project Management Skills for Leaders
    LinkedIn
    Jan, 2023
    - Nov, 2024
  • COVID-19 Contact Tracing
    Coursera
    Jun, 2020
    - Nov, 2024
  • BUMC HIPAA and Research Data Security
    CITI Program, A Division of BRANY
    Jan, 2019
    - Nov, 2024
  • HSR for Research Staff
    CITI Program
    Jan, 2023
    - Nov, 2024
  • Social and Behavioral Research Investigators
    CITI Program
    Jan, 2023
    - Nov, 2024

Experience

  • Color
    • United States
    • Public Health
    • 300 - 400 Employee
    • Project Manager
      • Jul 2022 - Present

      𝐂𝐥𝐢𝐞𝐧𝐭 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭 | 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 | 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐈𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭 •Orchestrated a highly effective marketing campaign for the ICATT COVID-19 testing program in partnership with the CDC, employing targeted communication strategies and conducting comprehensive client training, resulting in substantial program awareness and increased client engagement.•Demonstrated exceptional proficiency in customer support, proactively gathering valuable feedback and promptly resolving concerns, thereby driving overall client satisfaction and program success. •Onboarded over 2,000 sites nationwide and forged impactful relationships with key stakeholders. Developed engaging phone call scripts, webinars, and email communications, implemented data-driven strategies to optimize customer experience, and showcased program updates to executive leadership. Show less

    • Field Operations Lead
      • Nov 2021 - Jul 2022

      𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 | 𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐀𝐬𝐬𝐮𝐫𝐚𝐧𝐜𝐞 | 𝐂𝐚𝐩𝐚𝐜𝐢𝐭𝐲 𝐄𝐱𝐩𝐚𝐧𝐬𝐢𝐨𝐧 •Managed COVID-19 vaccine and testing clinic operations, ensuring seamless site logistics, effective vendor management, and adherence to protocols. •Demonstrated strong leadership skills by creating SOPs, training new teams, and utilizing resourceful problem-solving in a dynamic environment.•Collaborated cross-functionally and traveled nationally to support program initiatives, making a significant contribution to the expansion and successful launch of multi-service clinics and East Coast COVID-19 lab operations.•Conducted monthly mock audits of vaccine data to establish a quality assurance process for MDPH vaccine billing. Conducted thorough matching of administered vaccines with updated CPT codes for immunizations, ensuring precise monthly reporting. Show less

  • Harvard Medical School and Massachusetts General Hospital
    • United States
    • Higher Education
    • 700 & Above Employee
    • Senior Clinical Research Coordinator
      • Sep 2020 - Oct 2021

      𝐑𝐞𝐠𝐮𝐥𝐚𝐭𝐨𝐫𝐲 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞 | 𝐏𝐚𝐭𝐢𝐞𝐧𝐭 𝐑𝐞𝐜𝐫𝐮𝐢𝐭𝐦𝐞𝐧𝐭 | 𝐃𝐚𝐭𝐚 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 •Led end-to-end operations for clinical trials focused on dermatological medical devices, ensuring adherence to Good Clinical Practice (GCP) guidelines and managing Institutional Review Board (IRB) submissions. •Implemented effective recruitment strategies and acted as a knowledgeable resource for subjects, contributing to the successful enrollment and engagement of subjects. •Facilitated progression of studies by collaborating with a diverse team of clinicians and biomedical engineers. •Maintained organization of research data, performed comprehensive data analysis, and executed quality assurance and quality control (QA/QC) measures effectively. Show less

  • Massachusetts General Hospital
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Psychiatry Patient Service Coordinator II
      • Sep 2019 - Jun 2021

      𝐂𝐚𝐫𝐞 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧 | 𝐄𝐇𝐑 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 | 𝐏𝐚𝐭𝐢𝐞𝐧𝐭 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 •Organized patient data in Epic, including 42 CFR forms and oral toxicology results, while ensuring strict adherence to HIPAA and hospital guidelines for patient confidentiality. 𝐂𝐚𝐫𝐞 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧 | 𝐄𝐇𝐑 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 | 𝐏𝐚𝐭𝐢𝐞𝐧𝐭 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 •Organized patient data in Epic, including 42 CFR forms and oral toxicology results, while ensuring strict adherence to HIPAA and hospital guidelines for patient confidentiality.

  • Boston Public Health Commission
    • United States
    • Government Administration
    • 500 - 600 Employee
    • Research and Evaluation Intern
      • Feb 2020 - May 2020

      𝐃𝐚𝐭𝐚 𝐕𝐢𝐬𝐮𝐚𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧 | 𝐄𝐯𝐢𝐝𝐞𝐧𝐜𝐞-𝐁𝐚𝐬𝐞𝐝 𝐏𝐨𝐥𝐢𝐜𝐲𝐦𝐚𝐤𝐢𝐧𝐠 | 𝐃𝐚𝐭𝐚 𝐂𝐥𝐞𝐚𝐧𝐬𝐢𝐧𝐠 •Conducted thorough quality assessments and data cleansing on 311 Needle Pick Up data from 2016-2019, utilizing ArcMap and R Studio to create compelling visualizations of narcotic-related illnesses. Analyzed the quantitative data to drive evidence-based policymaking aimed at addressing the opioid crisis in Boston. 𝐃𝐚𝐭𝐚 𝐕𝐢𝐬𝐮𝐚𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧 | 𝐄𝐯𝐢𝐝𝐞𝐧𝐜𝐞-𝐁𝐚𝐬𝐞𝐝 𝐏𝐨𝐥𝐢𝐜𝐲𝐦𝐚𝐤𝐢𝐧𝐠 | 𝐃𝐚𝐭𝐚 𝐂𝐥𝐞𝐚𝐧𝐬𝐢𝐧𝐠 •Conducted thorough quality assessments and data cleansing on 311 Needle Pick Up data from 2016-2019, utilizing ArcMap and R Studio to create compelling visualizations of narcotic-related illnesses. Analyzed the quantitative data to drive evidence-based policymaking aimed at addressing the opioid crisis in Boston.

  • Brown & Toland Physicians
    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Clinic Manager
      • Oct 2017 - Aug 2018

      𝐇𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 | 𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐕𝐞𝐫𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧 | 𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐞 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 •Successfully verified health insurance eligibility with multiple companies, minimizing patient concern and ensuring a seamless administrative process.

    • Clinic Administrative Assistant
      • Jul 2017 - Oct 2017

      𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 | 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 | 𝐏𝐚𝐭𝐢𝐞𝐧𝐭 𝐑𝐞𝐠𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 •Scheduled neurology consultations and EMG tests, efficiently managed copayments and communicated information to the billing department.

  • Pain Management Specialists
    • Atascadero, California, United States
    • Medical Assistant/Scribe
      • Dec 2015 - Feb 2017

      𝐏𝐚𝐭𝐢𝐞𝐧𝐭 𝐈𝐧𝐭𝐚𝐤𝐞 | 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 | 𝐑𝐞𝐜𝐨𝐫𝐝𝐬 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 •Efficiently transcribed patient information for over 30 patients per day using an electronic medical record system, while adhering to strict medical guidelines for confidentiality, sanitation, and patient care interactions. 𝐏𝐚𝐭𝐢𝐞𝐧𝐭 𝐈𝐧𝐭𝐚𝐤𝐞 | 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 | 𝐑𝐞𝐜𝐨𝐫𝐝𝐬 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 •Efficiently transcribed patient information for over 30 patients per day using an electronic medical record system, while adhering to strict medical guidelines for confidentiality, sanitation, and patient care interactions.

Education

  • Boston University School of Public Health
    Master of Public Health - MPH, Epidemiology and Biostatistics, emphasis in Pharmaceutical Development, Delivery and Access
    2018 - 2020
  • University of California, Davis
    Bachelor of Science - BS, Psychology
    2011 - 2015

Community

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