Experience

Maier Museum of Art at Randolph College
• United States
• Retail
• 1 - 100 Employee
• Administrative Manager

  • Nov 2022 - Present


HP Property Management

• United Kingdom
• Real Estate

• Executive Administrative Assistant | Director of Marketing, Sales & Leasing

  • Dec 2019 - Oct 2022

  Provide administrative support to President of large commercial real estate development company. Manage daily office operations including document creation, distribution, and filing utilizing Microsoft Word, Excel, and Adobe Acrobat Pro and other software such as DropBox and Docusign. Monitor and manage email and other communications. Calendar management. Monitor and track multiple projects. Travel arrangements, and budgeting. Serve as point of contact for logistical communications between President/office and tenants, potential tenants, brokers, attorneys, partners, internal staff. Plan and execute yearly trade show conference and Kentucky Derby event. Design of property marketing materials. Show less



Girl Scouts of Virginia Skyline

• Non-profit Organizations
• 1 - 100 Employee

• Lead Customer Care Specialist

  • Jun 2017 - Nov 2019

  Lead Customer Care team in providing exceptional support and care to volunteers, members, donors, and staff through case and CRM database management via Salesforce platform. Serve as first point of contact for customers to immediately assist or assign to a subject matter expert with a focus on driving adoption of best practices to achieve both customer satisfaction and Council policy and procedure compliance. Collaborate across departments to develop solutions. Share reports with management teams to identify trends in customer issues. Provide case management training and support for staff members. Assist at events to promote Girl Scout program. Show less

• Volunteer Support Manager

  • Oct 2016 - May 2017

  Ensure that volunteers are carefully appointed, trained, supervised, evaluated and recognized in accordance with GSVSC volunteer management policies. Provide ongoing support to volunteers and members to achieve retention goals and ensure adoption of Council policies and procedures.



Sassy Horse Design

• United States
• Design Services

• Freelance Graphic Designer

  • Jul 2010 - Nov 2018

  Owner of a small graphic and digital design company specializing in digital graphic design, web presence management and e-marketing for the small business client. Portfolio: http://www.kathleen-fort.com/ Owner of a small graphic and digital design company specializing in digital graphic design, web presence management and e-marketing for the small business client. Portfolio: http://www.kathleen-fort.com/



Center in the Square

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Program Manager - Volunteer Services

  • Apr 2013 - Sep 2016

  Develop and manage all aspects of the volunteer program to assist in the delivery of the Center’s mission and services with a focus on recruitment, training, scheduling, recognition, assessment, and volunteer support. Serve as liaison between staff, volunteers, and visitors to ensure positive visitor services and experience. Assist with social media and web presence management. Assist with event planning and execution. Design print material and tshirts. Develop and manage all aspects of the volunteer program to assist in the delivery of the Center’s mission and services with a focus on recruitment, training, scheduling, recognition, assessment, and volunteer support. Serve as liaison between staff, volunteers, and visitors to ensure positive visitor services and experience. Assist with social media and web presence management. Assist with event planning and execution. Design print material and tshirts.



InfoComm International

• United States
• Civic and Social Organizations

• Graphic Designer

  • May 2012 - Mar 2013

  Design a variety of projects including graphics, logos, brochures, print collateral, flyers, web graphics and banners, booth banners, and digital signage. Collaborate to develop creative and effective ideas and concepts while maintaining consistent corporate visual identity across campaigns and association materials by adhering to established graphic standards and guidelines. Digital photography/editing and manage digital assets/oversight of professional photographers. Assist at trade shows and other events. Show less



Payne Publishers, Inc.

• United States
• Printing Services
• 1 - 100 Employee

• Graphic Designer / Web and Social Media Manager

  • Jul 2011 - May 2012

  Manage three company websites including ecommerce site and social media. Prepare art files pre-press. Design in-house and outside client projects. Manage three company websites including ecommerce site and social media. Prepare art files pre-press. Design in-house and outside client projects.



Virginia Tech

• United States
• Higher Education
• 700 & Above Employee

• Receptionist - Alumni Association

  • Oct 2010 - Feb 2011

  Assist alumni. Provide general office duties. Design brochures, fliers, and ads for Virginia Tech Magazine Assist alumni. Provide general office duties. Design brochures, fliers, and ads for Virginia Tech Magazine



Randolph College

• United States
• Higher Education
• 200 - 300 Employee

• Work Study - Alumni Office

  • Sep 2009 - Jun 2010

  Provide general office duties. Design and produce 50th Reunion bio booklet. Design event t-shirt. Provide general office duties. Design and produce 50th Reunion bio booklet. Design event t-shirt.

• Web Content Intern

  • Aug 2009 - May 2010

  Promote the Museum and its programs. Maintain websites including all content, posts, and images to the weblog and FaceBook. Develop and launch of Ekphrastic poetry webpage. Promote the Museum and its programs. Maintain websites including all content, posts, and images to the weblog and FaceBook. Develop and launch of Ekphrastic poetry webpage.



Central Virginia Community College

• United States
• Higher Education
• 1 - 100 Employee

• Graphic Design Intern

  • Aug 2009 - Dec 2009

  Produce posters, ads, and an online PDF document for various departments of the college under the supervision of college graphic designer. Produce posters, ads, and an online PDF document for various departments of the college under the supervision of college graphic designer.



Maier Museum of Art at Randolph-Macon Woman's College

• Executive Administrative Assistant / Office Manager

  • Jun 2001 - May 2005

  Serve as executive assistant to the Director of the Museum. Office management performing general office duties including word processing, telephones, calendar management, travel arrangements, data base maintenance, office accounts payable, and budget. Support internal and external customers as first point of contact for the Museum (visitors, artists, volunteers, College staff, faculty, and students). Manage Museum gift shop including inventory, financial, display and new product development. Maintain website and manage email listserv. Design and produce print materials such as programs and posters. Show less



Newport Telephone Company

• Executive Administrative Assistant

  • Nov 1981 - Oct 1988

  Provide administrative support at the executive level for the President and Business Manager including typing, filing, dictation, calendar management, and travel arrangements. Provide administrative support at the executive level for the President and Business Manager including typing, filing, dictation, calendar management, and travel arrangements.