Experience

DesiCrew Solutions Private Limited

• India
• IT Services and IT Consulting
• 300 - 400 Employee

• Chief Growth Officer

  • Jan 2021 - 3 years

  India As the Chief Growth Officer at DESICREW, I am accountable for driving the organization to be the preferred provider of Human-in-the-loop (HITL) solutions for AI initiatives. This involves leading a team of Specialist Engineers and delivering Managed ITOps services that are powered by Al Ops, DevOps, and SecOps for our clients. My primary goal is to enhance service delivery, improve efficiency, and reduce costs. Since 2007, I have been actively engaged in modernizing IT infrastructure to… Show more As the Chief Growth Officer at DESICREW, I am accountable for driving the organization to be the preferred provider of Human-in-the-loop (HITL) solutions for AI initiatives. This involves leading a team of Specialist Engineers and delivering Managed ITOps services that are powered by Al Ops, DevOps, and SecOps for our clients. My primary goal is to enhance service delivery, improve efficiency, and reduce costs. Since 2007, I have been actively engaged in modernizing IT infrastructure to optimize the cost of IT operations through the AIOps platform and integrating intelligent BOTS. I am also responsible for ensuring that the organization continually evolves to keep up with client needs. This involves comprehending clients' operations and business strategies and developing internal capacity to handle their processes. Show less



DesiCrew Solutions (Incubated @ IIT-Madras)

• Vice President - Operations & IT

  • Jul 2007 - Jan 2021

  Chennai Area, India Work closely with clients to maintain high level of satisfaction. Major Focus on Desicrew's Digital Operations, Agile Methodology, Governance, People Development, Knowledge Enablement & Strategy and Quality Assurance. Responsibilities Include: . Develop and implement Risk Mitigation and Disaster Recovery Plan . Define and implement operating principles & establish organizational process benchmarks and performance metrics that will help to create a robust delivery model… Show more Work closely with clients to maintain high level of satisfaction. Major Focus on Desicrew's Digital Operations, Agile Methodology, Governance, People Development, Knowledge Enablement & Strategy and Quality Assurance. Responsibilities Include: . Develop and implement Risk Mitigation and Disaster Recovery Plan . Define and implement operating principles & establish organizational process benchmarks and performance metrics that will help to create a robust delivery model including Productivity, Quality, Faster TAT's, Cost Efficiency and Business Values . Articulate the strategical plans across the organization to improve processes and client experience in achieving maximum efficiency . Implementing the latest technologies and tools in operations such as Data Analytics, RPA's, AI & ML. Show less



Independent Consultant

• IT & ITES Consulting

  • 2004 - 2007

  Chennai Area, India



SRM University

• India
• Education Management
• 700 & Above Employee

• Faculty member Electronics and Communication

  • 2000 - 2004

  Chennai Area, India



Entrepreneurship

• Consulting Information Technology Specialist

  • 1990 - 2000

  Chennai Area, India