Experience

Mainstreethost

• United States
• Advertising Services
• 1 - 100 Employee

• Vice President of Human Resources

  • Oct 2022 - Present

• Director of Human Resources

  • Jan 2014 - Oct 2022

  Amherst, NY

• Human Resources Manager

  • Mar 2013 - Jan 2014

  Amherst, NY • Executes talent sourcing and retention including interviewing and making job offers, recruitment, and attending career fairs. • Administers all new hire paperwork and runs the orientation program. • Evaluates and writes all job descriptions and posts job advertisements. • Develops and maintains successful working relationships with the executive team in order to provide effective HR processes, advice, and support. • Ensures understanding and consistent application of HR policies,… Show more • Executes talent sourcing and retention including interviewing and making job offers, recruitment, and attending career fairs. • Administers all new hire paperwork and runs the orientation program. • Evaluates and writes all job descriptions and posts job advertisements. • Develops and maintains successful working relationships with the executive team in order to provide effective HR processes, advice, and support. • Ensures understanding and consistent application of HR policies, procedures, laws, standards, and government regulations through one-on-one communication and policy interpretation. • Performs employee relations activities including employee terminations, warnings, and proactive coaching. • Handles benefits administration, runs wellness program, and negotiates with health insurance providers. • Manages performance review and employee development programs.



The Bon Ton Stores Inc.

• United States
• Retail
• 700 & Above Employee

• Human Resources Manager

  • Sep 2011 - Mar 2013

  Responsible for recruiting, hiring, on-boarding, training and development, performance management, payroll, and scheduling Conduct new hire orientation and exit interviews Responsible for employee compensation and benefits administration Provide employee services and counseling Make recommendations regarding policies for hiring, terminating and compensating employees to executive management Monitor, measure and report on HR issues, opportunities and development plans

• Sales Manager

  • Nov 2010 - Sep 2011

  Managed four departments which includes supervision of staff, department merchandise setup, and maintaining selling floor standards Responsible for all aspects of opening and closing a large retail store Supervised a team of approximately 20 sales associates, creating a customer-focused environment Product management, including ordering, receiving, price changes, damaged products, and returns Facilitated team development, staff training and setting employees sales goals and… Show more Managed four departments which includes supervision of staff, department merchandise setup, and maintaining selling floor standards Responsible for all aspects of opening and closing a large retail store Supervised a team of approximately 20 sales associates, creating a customer-focused environment Product management, including ordering, receiving, price changes, damaged products, and returns Facilitated team development, staff training and setting employees sales goals and objectives Created employee sales incentives, communication and implementation Handled customer complaints, resolve problems and strive for customer satisfaction



First Niagara Bank

• United States
• Financial Services
• 700 & Above Employee

• Sales Representative

  • Jun 2009 - Nov 2010

  Responsible for all aspects of running a teller line, including organization of confidential files and documents, obtaining quarterly sales goals, and maintaining high customer service standards Traveled to Philadelphia for a month to conduct employee training for the acquisition of Harleysville National Bank Assisted in implementation of company computer systems to ensure seamless transition of Harleysville National Bank customer accounts Facilitated training of new tellers



The Bon-Ton Stores, Inc.

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Jul 2003 - Jun 2009

  Involved in all aspects of managing a retail store including: scheduling, store security, customer relations and satisfaction, as well as coaching employees to increase sales results Worked across all departments to provide seamless transition to new computer system, recognized for computer knowledge and adaptability