Experience

Designlab

• United States
• Design Services
• 100 - 200 Employee

• Design Mentor

  • Jan 2021 - Present



Self-Employed

• UX Designer/Consultant

  • Feb 2018 - Present

  UX Design and consulting services for early-stage startups, non-profits and small businesses.



Clutch

• United States
• Technology, Information and Internet
• 100 - 200 Employee

• Senior User Experience Designer

  • Oct 2020 - May 2021

  Responsible for User Experience throughout the company and Clutch.co site.• Researching, designing, documenting and testing new features like facets, site search, dashboards, navigation, static pages, forms and user permissions management.• Establishing design team processes, creating new research channels, implementing Jira for planning design work, strategic planning.• Providing mentorship and guidance on user research, design, usability testing for other product PM, Design and Research team members.

• UX Designer

  • Apr 2019 - Oct 2020



UX Collective

• United States
• Design
• 1 - 100 Employee

• Contributor

  • Jul 2018 - Oct 2018

  Write articles on user experience, usability, and product design.



General Assembly

• User Experience Immersive Student

  • Jun 2018 - Aug 2018

  Completed 2 individual and 2 collaborative projects with DC’s non-profits and startups in an Agile/Scrum environment designing a mobile app, 3 websites and a browser extension: • BlueFuture - Research, Sketching, Wireframing, Prototyping, Usability Testing. • StreamChef - User Research, Interaction Design, Usability Testing. • 3Advance - Competitive Analysis, UI Design, Visual Design, Web Design. • MakeItShe - Project Management, User Research, Interaction Design, Usability Testing.



Southern Management Companies

• United States
• Real Estate
• 400 - 500 Employee

• Talent Acquisition Associate

  • Jun 2015 - Dec 2017

  (Talent Acquisition Intern -> Talent Acquisition Assistant -> Talent Acquisition Associate) • Developed and led recruitment data analytics processes and tracking of KPIs. • Redesigned job application experience with 20% reduced drop out rate. • Launched company-wide Employer Branding and engagement initiatives. • Conducted up to 5 in-person or up to 15 phone interviews per day. • Facilitated meetings, presentations, workshops and strategy sessions.



Micro Center

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Dec 2014 - Mar 2015

  • Provided outstanding customer service when assisting customers at the point of sale/checkout area for 50-150 customers per shift



AIESEC

• Canada
• Non-profit Organizations
• 700 & Above Employee

• VP of Talent Management

  • Jan 2014 - Jun 2014

  • Organized and facilitated at 5 educational weekend seminars, 20+ training. Over 80 training hours on recruiting, sales, time management, personal and professional development• Designed classes, training materials and created outlines • Engaged team members with the Mission, Vision, and Values of the organization• Conducted strategic planning to anticipate future recruitment/training needs • Organized team effort and reached out to 1000+ potential candidates in 10 days• Sourced, screened and interviewed applicants. Along with Executive Board team and TA Coordinator recruited 20 new team members and team leaders.• Social Media recruitment marketing



Art Fresh

• Sales Representative

  • Jun 2012 - Dec 2013

  • Sourced new sales opportunities through inbound lead follow-up and outbound cold calls. 15-40 calls per day• Established long-term partnerships with 3 biggest companies in the city• Administrative support



Modern Music

• Administrative Assistant

  • Feb 2012 - Jun 2012

  • Provided general administrative and clerical support• Organized special project and events



AIESEC

• Canada
• Non-profit Organizations
• 700 & Above Employee

• Talent Management Coordinator

  • Mar 2011 - Dec 2011

  • Provided administrative and operational support for VP of Talent Management