Experience

New Elevation

• Software Development
• 1 - 100 Employee

• Vice President - Delivery

  • Jul 2020 - Present



Ralph Lauren

• United States
• Apparel & Fashion
• 700 & Above Employee

• Release Manager

  • Sep 2019 - Jul 2020



New Elevation

• Software Development
• 1 - 100 Employee

• Release/Product/Project Manager

  • Mar 2018 - Jul 2019

  • Product Manager and Subject Matter Expert (SME) for all features of Barneys’ eCommerce marketplace which generates $750K in revenue per day• Scrum Master for Barney’s eCommerce marketplace, including sprint/feature planning, sprint grooming, and daily stand up • Lead all release activities, including coordinating dev., QA, and UAT to ensure successful project delivery• Responsible for allocating project and development resources for feature dev. and bug fixes• Support daily business operations related to the eCommerce marketplace, including promotions, catalog, inventory, pricing, and merchandising activity Show less

• Quality Assurance Lead Consultant

  • Oct 2016 - Mar 2018

  Led QA team, transitioning from a legacy platform to Oracle Commerce/ATGDeveloped the QA methodology including set-up and optimization of the Jira platformCreated a regression testing process and check-listDeveloped and managed the UAT process and created UAT metrics to track project progress



RH

• United States
• Design Services
• 700 & Above Employee

• Quality Assurance Leader

  • Mar 2012 - Jul 2016

  • Head of Quality Assurance at Restoration Hardware; lead team of 14 engineers (11 on-site, 3 off-shore) with full responsibility for quality assurance for software applications at RH (10+ apps, using JIRA), including the ultra-high volume eCommerce app/website. • Manage QA budget, roadmap, process, utilization, recruiting, and team professional development. • Liaise with business users and SW developers to create business and functional requirements. • Manage setup and validation testing of data using ATG eCommerce Suite. • Manage cross-browser testing across IE 7/8/9/10, Safari, Firefox, Chrome, iPad, iPad mini, iPhone, etc. • Manage revision/builds, for apps & test data, across QA, staging, and integration environments. Show less



Contractor

• San Francisco Bay Area

• IT Consulatant

  • Nov 2008 - Mar 2012

  Consultant to various small entities and start-ups while simultaneously pursuing a degree in an unrelated industry • Developed functional specification for outsourced software development projects • Created test/use cases and set up testing processes • Managed on-going black box testing of various software applications including web-based applications Consultant to various small entities and start-ups while simultaneously pursuing a degree in an unrelated industry • Developed functional specification for outsourced software development projects • Created test/use cases and set up testing processes • Managed on-going black box testing of various software applications including web-based applications



Mervyns

• Retail
• 300 - 400 Employee

• Business Systems Lead

  • Apr 2008 - Nov 2008

  • Created the “Business Process Flow”- translated business/user objectives to technical requirements. • Developed test plan and authored test/use cases to validate nominal system performance during upgrades and maintenance cycles. • Provided support to applications users and coordinate with vendors for issue reporting. • Created the “Business Process Flow”- translated business/user objectives to technical requirements. • Developed test plan and authored test/use cases to validate nominal system performance during upgrades and maintenance cycles. • Provided support to applications users and coordinate with vendors for issue reporting.



Sony Pictures Entertainment

• United States
• Entertainment Providers
• 700 & Above Employee

• Sr. QA Lead (contractor)

  • Nov 2007 - Apr 2008

  • Managed system interface between Sony’s order replenishment system, ERP system (EnterpriseOne), distribution system, and customers’ (retail outlets such as Wal-Mart) systems. • Responsible for interface testing, including creating test plans and test cases using HP’s Mercury Quality Center and also finding, documenting and resolving defects. • Developed and executed scripts for automated testing using Mercury QTP. • Managed system interface between Sony’s order replenishment system, ERP system (EnterpriseOne), distribution system, and customers’ (retail outlets such as Wal-Mart) systems. • Responsible for interface testing, including creating test plans and test cases using HP’s Mercury Quality Center and also finding, documenting and resolving defects. • Developed and executed scripts for automated testing using Mercury QTP.



Axium International

• Greater Los Angeles Area

• Quality Assurance Manager

  • Oct 2002 - Nov 2007

  • Managed QA team; responsible for total lifecycle testing of the SQL-based, Axium Accounting application (released 2005), including database design/implementation, developing test methodology, test plan & test cases. • Responsible for designing, generating, verifying and exporting reports from Crystal Reports app. • Performed black box and white box testing (C++ and FoxPro) by executing test cases and detecting, logging, and reporting defects/bugs in Rational Clearquest, including debugging actual code. • Developed and executed scripts for automated testing using Rational Robot. • Developed the TeleMax application SW requirements spec. based on high-level, user requirements. • Participated in the complete SW development lifecycle for multiple released applications (both Agile and RUP methodologies), working directly with programmers and current/potential end users. Show less



Collectors Internet

• Greater Los Angeles Area

• Network Engineer

  • Mar 2002 - Oct 2002

  • Managed company network, website, email server, and back-up/archive/recovery function. • Supported computer HW/SW applications, vendor selection and post-adoption operation. • Managed company network, website, email server, and back-up/archive/recovery function. • Supported computer HW/SW applications, vendor selection and post-adoption operation.



Level 3 Communications

• Telecommunications
• 700 & Above Employee

• Sales Engineer

  • May 2000 - Aug 2000

  • Liaised between customers and company marketing and engineering staff to insure products met expectations and satisfied customer needs. • Designed initial network for customers based on their high-level requirements. • Provided technical support for sales and field reps while also gathering customer/market data. • Liaised between customers and company marketing and engineering staff to insure products met expectations and satisfied customer needs. • Designed initial network for customers based on their high-level requirements. • Provided technical support for sales and field reps while also gathering customer/market data.