Experience

JAQ Business Solutions

• Philippines
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Virtual Assistant

  • Dec 2020 - Present

  Assist clients with any administrative tasks they need help with. Locate and connect clients that help grow business. Assist clients with any administrative tasks they need help with. Locate and connect clients that help grow business.



HGS - Hinduja Global Solutions

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Representative

  • Aug 2016 - Present

  As a customer representative my main responsibility is to provide excellent customer service. Handling provider and member queries via written correspondence and email regarding financial recovery. Auditing the accuracy of financial recovery. As a customer representative my main responsibility is to provide excellent customer service. Handling provider and member queries via written correspondence and email regarding financial recovery. Auditing the accuracy of financial recovery.



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Representative

  • Jun 2015 - Jun 2016

  As a customer representative my main responsibility is to provide excellent customer service. Answering provider's queries regarding member's benefits and eligibility and other issues that related to Health Insurance Plan. As a customer representative my main responsibility is to provide excellent customer service. Answering provider's queries regarding member's benefits and eligibility and other issues that related to Health Insurance Plan.



Company E Corporation

• Philippines
• Retail Groceries
• 1 - 100 Employee

• • Jun 2005 - May 2013

  Responsible of daily cash flow of the store/branch. Auditing and checking daily cashier's transaction. Depositing daily store sales in the bank. Making daily and monthly sales report.

• • Jan 2002 - Jun 2005

  Ensures that pricing for all products within a grocery store is accurate and accurately reflects the pricing lists administered by the organization. Checking and auditing daily delivery invoice. Checking product inventory and sending report to purchasing department.

• • May 2001 - Jan 2002

  Greeting and assisting the customer. Handling cash transaction, processing debit card and making credit card transactions. Answering customer queries.