Experience

Bish's RV, Inc.

• United States
• Retail
• 200 - 300 Employee

• Business Performance Analyst

  • Feb 2022 - Present

  -Uses Python and Tableau Prep to data from multiple data sources such as APIs, PostGreSQL, StatServ, and Snowflake. -Utilizes Tableau to create visualizations and dashboards for the company. -Uses Python and Tableau Prep to data from multiple data sources such as APIs, PostGreSQL, StatServ, and Snowflake. -Utilizes Tableau to create visualizations and dashboards for the company.



Revature

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Software Engineer

  • Jan 2020 - May 2020

  -Used SpringBoot for developing microservices and API endpoints in Java. -Utilized Mulesoft to make API's interact with each other. -Worked in an Agile environment to develop larger projects. -Created a Twilio-based alert app using an AWS SQL database. -Used SpringBoot for developing microservices and API endpoints in Java. -Utilized Mulesoft to make API's interact with each other. -Worked in an Agile environment to develop larger projects. -Created a Twilio-based alert app using an AWS SQL database.



DXC Technology

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• T1 Customer Service

  • Oct 2018 - Oct 2019

  -Managed customer account details such as wifi passwords, network splitting, and service plan. -Walked customers through the self-installation steps. -Remotely rebooted networks and checked diagnostics. -Organized technician visits when equipment was physically damaged. -Managed customer account details such as wifi passwords, network splitting, and service plan. -Walked customers through the self-installation steps. -Remotely rebooted networks and checked diagnostics. -Organized technician visits when equipment was physically damaged.



The College of Idaho

• United States
• Higher Education
• 200 - 300 Employee

• Library Work Study

  • Sep 2017 - Mar 2018

  -Checked books and videos in/out for students and staff on campus.-Checked inventory regularly, and added RFID tags to new inventory.-Restocked inventory that had been checked in using the Dewey Decimal System.-Assisted in moving and restocking all inventory to the new library building.

• IT Helpdesk Work Study

  • Aug 2014 - Aug 2017

  -Assisted students and staff with connecting to the wifi and resetting forgotten passwords.-Performed troubleshooting on printers and laptops, including cleaning malware.-Used Active Directory for managing passwords and email accounts.-Completed tasks such as extracting faulty hard drives and digitally wiping outdated equipment.