Experience

Thought Ensemble, a Pariveda company

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Senior Manager

  • Jan 2021 - Present

• Senior Consultant

  • Mar 2020 - Jan 2021



PwC

• Professional Services
• 700 & Above Employee

• Senior Associate | Financial Services - Capital Markets IT Strategy Advisory

  • Oct 2014 - Jul 2016

  Mergers and Integration | Change Management | Customer Experience Ensured Operational readiness for the mergers of giant Telecommunications companies across concurrent tracks by collaborating with cross functional technical and business teams, facilitating status meetings, managing program schedules and delivery plans, tracking action items to ensure readiness for pre and post launch, understanding complex dependencies, managing time and scope changes with the least effect on timeline… Show more Mergers and Integration | Change Management | Customer Experience Ensured Operational readiness for the mergers of giant Telecommunications companies across concurrent tracks by collaborating with cross functional technical and business teams, facilitating status meetings, managing program schedules and delivery plans, tracking action items to ensure readiness for pre and post launch, understanding complex dependencies, managing time and scope changes with the least effect on timeline calendar and top priority items Change/People/Project Management | Adoption of New IT Strategy/Process for National Mortgage Licensing Program, Financial Services + As part of the PMO team, designed and implemented dynamic workflow tools for a multinational Financial Services Corporation to align technology with a complex National Mortgage Licensing business process, overcoming limitations for Financial Advisors to sell mortgages + Presented high quality, accurate and advanced daily/weekly Excel/PowerPoint reports to stakeholders of the Wealth Management and Compliance teams, in a demanding fast paced environment + Produced, and reported complex analysis under time pressure, enabling critical decision making for the executive team + Managed the process of online training of 15,000 Financial Advisors that resulted in a 99.7% completion within 60 days + Developed powerful yet simple tool using SharePoint, MS Access, and Agile process—Automated manual processes, managed training and user acceptance testing, and presented deep dives on tool capabilities and process maintenance + Root cause analysis of frequently changing input data from 10 different business and software development teams, mitigated risk due to inconsistency, streamlined processes and managed accountability of these teams Show less Mergers and Integration | Change Management | Customer Experience Ensured Operational readiness for the mergers of giant Telecommunications companies across concurrent tracks by collaborating with cross functional technical and business teams, facilitating status meetings, managing program schedules and delivery plans, tracking action items to ensure readiness for pre and post launch, understanding complex dependencies, managing time and scope changes with the least effect on timeline… Show more Mergers and Integration | Change Management | Customer Experience Ensured Operational readiness for the mergers of giant Telecommunications companies across concurrent tracks by collaborating with cross functional technical and business teams, facilitating status meetings, managing program schedules and delivery plans, tracking action items to ensure readiness for pre and post launch, understanding complex dependencies, managing time and scope changes with the least effect on timeline calendar and top priority items Change/People/Project Management | Adoption of New IT Strategy/Process for National Mortgage Licensing Program, Financial Services + As part of the PMO team, designed and implemented dynamic workflow tools for a multinational Financial Services Corporation to align technology with a complex National Mortgage Licensing business process, overcoming limitations for Financial Advisors to sell mortgages + Presented high quality, accurate and advanced daily/weekly Excel/PowerPoint reports to stakeholders of the Wealth Management and Compliance teams, in a demanding fast paced environment + Produced, and reported complex analysis under time pressure, enabling critical decision making for the executive team + Managed the process of online training of 15,000 Financial Advisors that resulted in a 99.7% completion within 60 days + Developed powerful yet simple tool using SharePoint, MS Access, and Agile process—Automated manual processes, managed training and user acceptance testing, and presented deep dives on tool capabilities and process maintenance + Root cause analysis of frequently changing input data from 10 different business and software development teams, mitigated risk due to inconsistency, streamlined processes and managed accountability of these teams Show less



Tyler Technologies

• United States
• Software Development
• 700 & Above Employee

• Client Solutions Architect, Integrations

  • Aug 2013 - Sep 2014

  + Conducted FIT/GAP analysis, planned, and designed a fully realized integrations business and technical solution for a paper-less Statewide Court Management Information Technology implementation for the State of Washington + Wore multiple hats (programmer, business analyst, consultant, project manager, trainer, tester) in concurrent projects + Recommended strategic integration solutions custom fit to the State of South Dakota’s complex business functionalities + Managed client… Show more + Conducted FIT/GAP analysis, planned, and designed a fully realized integrations business and technical solution for a paper-less Statewide Court Management Information Technology implementation for the State of Washington + Wore multiple hats (programmer, business analyst, consultant, project manager, trainer, tester) in concurrent projects + Recommended strategic integration solutions custom fit to the State of South Dakota’s complex business functionalities + Managed client expectations in a political environment, driving from ‘resistance to change’ to ‘adoption of new software’ + Identified need, got buy-ins from the team and created a tool for time and cost estimation for projects + Reduced costs for clients by conducting workshops and training on the DIY Integration Toolkit

• Offshore Project Manager

  • Apr 2011 - Jul 2013

  + Managed National Account of offsite teams for complex data conversions (in SQL) + Gauged limitations of offshore environment, identified skills of team members, and applied creative solutions to strategize work approach-leading to efficient utilization, execution, and delivery for a high profile and time critical accounts + Gathered requirements to create artefacts (Conceptual Process Design and System Requirements Specifications) + Recruited, mentored and provided guidance to new… Show more + Managed National Account of offsite teams for complex data conversions (in SQL) + Gauged limitations of offshore environment, identified skills of team members, and applied creative solutions to strategize work approach-leading to efficient utilization, execution, and delivery for a high profile and time critical accounts + Gathered requirements to create artefacts (Conceptual Process Design and System Requirements Specifications) + Recruited, mentored and provided guidance to new developers

• Offshore Project Lead

  • Jan 2008 - Mar 2011

  + Led multiple offshore teams of 3-12 developers; Trained onsite and offsite members, in Microsoft SQL Server Integration Services, SCRUM and AGILE methodologies resulting in faster allocation of team members to billable projects + Optimized SQL routines, monitoring productivity and code quality, improving operational efficiency and reducing costs



Chandler Information Systems

• Cameron, Texas

• Software Engineer

  • Jan 2007 - Dec 2007

  + Led offshore development team of 30, and collaborated with onsite teams to implement Agile methodology + Mitigated risk by automating manual processes to reduce errors and overhead time, and by installing defect tracking tools + Led offshore development team of 30, and collaborated with onsite teams to implement Agile methodology + Mitigated risk by automating manual processes to reduce errors and overhead time, and by installing defect tracking tools



Midwestern State University

• United States
• Higher Education
• 500 - 600 Employee

• Graduate / Teaching Assistant

  • Jan 2005 - Dec 2006