After the conclusion of a sale, and the subsequent jostling of making sure the correct technical staff are assigned to deliver the right outcomes for a customer, I have found that an often overlooked and key component to the success of the delivery comes down to managing the project itself. Lucia's pro-active work ethic ensures that she is at the forefront of the delivery process. This has seen me look on, as she takes control of the engineering component and scheduling of the team to successfully hosting and running project update meetings with the client. Lucia's own technical understanding of the work being undertaken has given me a sense of confidence in knowing that our delivery aspects are fully covered and being managed in a way that see's a customer take on the entire experience of our team and exceeding the desired outcomes of the project. She is an asset to our skilled, specialist business.

After the conclusion of a sale, and the subsequent jostling of making sure the correct technical staff are assigned to deliver the right outcomes for a customer, I have found that an often overlooked and key component to the success of the delivery comes down to managing the project itself. Lucia's pro-active work ethic ensures that she is at the forefront of the delivery process. This has seen me look on, as she takes control of the engineering component and scheduling of the team to successfully hosting and running project update meetings with the client. Lucia's own technical understanding of the work being undertaken has given me a sense of confidence in knowing that our delivery aspects are fully covered and being managed in a way that see's a customer take on the entire experience of our team and exceeding the desired outcomes of the project. She is an asset to our skilled, specialist business.

After the conclusion of a sale, and the subsequent jostling of making sure the correct technical staff are assigned to deliver the right outcomes for a customer, I have found that an often overlooked and key component to the success of the delivery comes down to managing the project itself. Lucia's pro-active work ethic ensures that she is at the forefront of the delivery process. This has seen me look on, as she takes control of the engineering component and scheduling of the team to successfully hosting and running project update meetings with the client. Lucia's own technical understanding of the work being undertaken has given me a sense of confidence in knowing that our delivery aspects are fully covered and being managed in a way that see's a customer take on the entire experience of our team and exceeding the desired outcomes of the project. She is an asset to our skilled, specialist business.