Experience

Vancouver Society of Children's Centres (VSOCC)

• Canada
• Education Management
• 1 - 100 Employee

• Director, Human Resources

  • Jul 2020 - Jan 2022

  A unionized environment with over 300 employees across 16 locations in Vancouver offering not-for-profit high quality early childhood education for children ages 6 months to 12 years old. • Selected and implemented new HRIS and Payroll system which includes self-service, HR, recruitment, benefits, and cloud-based data management modules • Implemented comprehensive recruitment and onboarding strategy and process, hiring over 70 employees annually • Managed labour relations and grievance… Show more A unionized environment with over 300 employees across 16 locations in Vancouver offering not-for-profit high quality early childhood education for children ages 6 months to 12 years old. • Selected and implemented new HRIS and Payroll system which includes self-service, HR, recruitment, benefits, and cloud-based data management modules • Implemented comprehensive recruitment and onboarding strategy and process, hiring over 70 employees annually • Managed labour relations and grievance process, including arbitration and mediation with minimal cost to employer • Developed key competencies and job expectations for frontline educators and supervisors • Drafted and implemented critical policies (Vaccine Disclosure, Work-From-Home, Bring Your Own Device) quickly and in response to business needs • Initiated key change to benefits partnerships resulting in additional value-added opportunities for employees, including a tax-free savings account, retirement readiness training, and self-service insurance marketplace • Coached managers on employee relations and engagement, performance management, policy interpretation and implementation

• Human Resources Manager

  • Feb 2018 - Jul 2020



Trinity Western University

• Langley, BC

• Total Rewards Specialist

  • Dec 2016 - Feb 2018

  A private liberal arts university serving over 4000 students annually across three campuses in Langley and Richmond, British Columbia and Ottawa, Ontario • Led the implementation of ADP Workforce Now, a comprehensive HRIS and Payroll system • Managed health, dental, and retirement benefits for over 1000 eligible full time, part time, seasonal, and retired staff and faculty • Developed comprehensive training materials on Understanding Group Benefits, Healthcare Costs and Tax… Show more A private liberal arts university serving over 4000 students annually across three campuses in Langley and Richmond, British Columbia and Ottawa, Ontario • Led the implementation of ADP Workforce Now, a comprehensive HRIS and Payroll system • Managed health, dental, and retirement benefits for over 1000 eligible full time, part time, seasonal, and retired staff and faculty • Developed comprehensive training materials on Understanding Group Benefits, Healthcare Costs and Tax Deductions • Created, distributed, and analyzed comprehensive benefits satisfaction survey • Led the Health & Safety Committee, investigated workplace illnesses and injuries, including a substantial claim involving mould as well as several repetitive motion injuries and ergonomic workstation requests Show less A private liberal arts university serving over 4000 students annually across three campuses in Langley and Richmond, British Columbia and Ottawa, Ontario • Led the implementation of ADP Workforce Now, a comprehensive HRIS and Payroll system • Managed health, dental, and retirement benefits for over 1000 eligible full time, part time, seasonal, and retired staff and faculty • Developed comprehensive training materials on Understanding Group Benefits, Healthcare Costs and Tax… Show more A private liberal arts university serving over 4000 students annually across three campuses in Langley and Richmond, British Columbia and Ottawa, Ontario • Led the implementation of ADP Workforce Now, a comprehensive HRIS and Payroll system • Managed health, dental, and retirement benefits for over 1000 eligible full time, part time, seasonal, and retired staff and faculty • Developed comprehensive training materials on Understanding Group Benefits, Healthcare Costs and Tax Deductions • Created, distributed, and analyzed comprehensive benefits satisfaction survey • Led the Health & Safety Committee, investigated workplace illnesses and injuries, including a substantial claim involving mould as well as several repetitive motion injuries and ergonomic workstation requests Show less



Ampco Manufacturers Inc.

• Coquitlam

• Human Resources Manager

  • Aug 2015 - Sep 2016

  A large format digital and screen printer, graphics installer, and OEM parts manufacturer in Coquitlam, British Columbia • Initiated SWOT analysis of organizational practices and policies as they related to employment standards, benefits, leadership competencies, and culture • Performed fair-market compensation analysis for all manufacturing, accounting, and customer service roles • Completed a comprehensive revision to the Employee Handbook • Utilized Federal grants to provide… Show more A large format digital and screen printer, graphics installer, and OEM parts manufacturer in Coquitlam, British Columbia • Initiated SWOT analysis of organizational practices and policies as they related to employment standards, benefits, leadership competencies, and culture • Performed fair-market compensation analysis for all manufacturing, accounting, and customer service roles • Completed a comprehensive revision to the Employee Handbook • Utilized Federal grants to provide “Results-Centred Leadership” training for all frontline managers and senior leadership which saved the organization over $22,000 in training costs. • Developed employment satisfaction survey with over 60 questions and the survey had over 80% response rate Show less A large format digital and screen printer, graphics installer, and OEM parts manufacturer in Coquitlam, British Columbia • Initiated SWOT analysis of organizational practices and policies as they related to employment standards, benefits, leadership competencies, and culture • Performed fair-market compensation analysis for all manufacturing, accounting, and customer service roles • Completed a comprehensive revision to the Employee Handbook • Utilized Federal grants to provide… Show more A large format digital and screen printer, graphics installer, and OEM parts manufacturer in Coquitlam, British Columbia • Initiated SWOT analysis of organizational practices and policies as they related to employment standards, benefits, leadership competencies, and culture • Performed fair-market compensation analysis for all manufacturing, accounting, and customer service roles • Completed a comprehensive revision to the Employee Handbook • Utilized Federal grants to provide “Results-Centred Leadership” training for all frontline managers and senior leadership which saved the organization over $22,000 in training costs. • Developed employment satisfaction survey with over 60 questions and the survey had over 80% response rate Show less



Tapp Label Technologies Inc.

• Langley, BC and Napa, CA

• Human Resources Manager

  • Mar 2012 - May 2015

  A premier wine and spirits label printer with operations in Vancouver, British Columbia, Napa, California, and Portland, Oregon • Led employee performance campaign resulting in improved engagement, reduced safety incidents, and sustained EBITDA growth in Canada and US, from $250K to $2.5M in under three years • Audited Canadian and US health, dental, and retirement plans; implemented plan design changes and cost sharing initiatives resulting in over $40,000 in annual… Show more A premier wine and spirits label printer with operations in Vancouver, British Columbia, Napa, California, and Portland, Oregon • Led employee performance campaign resulting in improved engagement, reduced safety incidents, and sustained EBITDA growth in Canada and US, from $250K to $2.5M in under three years • Audited Canadian and US health, dental, and retirement plans; implemented plan design changes and cost sharing initiatives resulting in over $40,000 in annual savings • Navigated and advised US operations through the implementation of the Affordable Care Act (ACA) • Created incentive-based variable pay policy for meeting organizational targets • Guided leadership and investors on Canadian and US regulations and employment standards through two acquisitions • Implemented BambooHR, a relatively new HR Information System at the time, resulting in immediate positive impact and return on investment • Represented employer through four mediation and arbitration hearings for legacy issues including a human rights complaint, wrongful termination, and the improper application for creating an alternative work schedule Show less A premier wine and spirits label printer with operations in Vancouver, British Columbia, Napa, California, and Portland, Oregon • Led employee performance campaign resulting in improved engagement, reduced safety incidents, and sustained EBITDA growth in Canada and US, from $250K to $2.5M in under three years • Audited Canadian and US health, dental, and retirement plans; implemented plan design changes and cost sharing initiatives resulting in over $40,000 in annual… Show more A premier wine and spirits label printer with operations in Vancouver, British Columbia, Napa, California, and Portland, Oregon • Led employee performance campaign resulting in improved engagement, reduced safety incidents, and sustained EBITDA growth in Canada and US, from $250K to $2.5M in under three years • Audited Canadian and US health, dental, and retirement plans; implemented plan design changes and cost sharing initiatives resulting in over $40,000 in annual savings • Navigated and advised US operations through the implementation of the Affordable Care Act (ACA) • Created incentive-based variable pay policy for meeting organizational targets • Guided leadership and investors on Canadian and US regulations and employment standards through two acquisitions • Implemented BambooHR, a relatively new HR Information System at the time, resulting in immediate positive impact and return on investment • Represented employer through four mediation and arbitration hearings for legacy issues including a human rights complaint, wrongful termination, and the improper application for creating an alternative work schedule Show less



Procare Health Services (Progroup/ Just Care)

• New Westminster

• Human Resources Generalist

  • Aug 2011 - Feb 2012

  A unionized environment representing nurses and care aides at assisted living and long-term care homes in the Lower Mainland and Fraser Valley • Maintained and ensured compliance of all Human Resources policies and procedures as well as the collective agreements, employment standards, privacy, and human rights legislations. • Participated in union-management meetings to resolve employee issues and grievances • Implemented tracking system for benefits eligibility, vacation and pay… Show more A unionized environment representing nurses and care aides at assisted living and long-term care homes in the Lower Mainland and Fraser Valley • Maintained and ensured compliance of all Human Resources policies and procedures as well as the collective agreements, employment standards, privacy, and human rights legislations. • Participated in union-management meetings to resolve employee issues and grievances • Implemented tracking system for benefits eligibility, vacation and pay increases, and professional certification expirations Show less A unionized environment representing nurses and care aides at assisted living and long-term care homes in the Lower Mainland and Fraser Valley • Maintained and ensured compliance of all Human Resources policies and procedures as well as the collective agreements, employment standards, privacy, and human rights legislations. • Participated in union-management meetings to resolve employee issues and grievances • Implemented tracking system for benefits eligibility, vacation and pay… Show more A unionized environment representing nurses and care aides at assisted living and long-term care homes in the Lower Mainland and Fraser Valley • Maintained and ensured compliance of all Human Resources policies and procedures as well as the collective agreements, employment standards, privacy, and human rights legislations. • Participated in union-management meetings to resolve employee issues and grievances • Implemented tracking system for benefits eligibility, vacation and pay increases, and professional certification expirations Show less



Gateway Property Management Corporation

• Human Resources Coordinator

  • Feb 2010 - Jul 2011