Business Development Manager

• Jul 2023 - Present

Servicing Areas of San Diego County, Orange County, Palm Springs, Imperial Valley, and Hawaii. Servicing Areas of San Diego County, Orange County, Palm Springs, Imperial Valley, and Hawaii.

Used Vehicle Director at BMW of Mountain View- AutoNation

• Apr 2021 - Aug 2023

Manage multiple teams across staggered work shifts to enhance service delivery, maintain a robust inventory of vehicles and achieve corporate objectives for pre-owned car sales

New Car Sales Manager

• Sep 2017 - Apr 2021

• Increase store performance by 10% annually since 2017. • Oversee the entire sales dept as Lead Sales Manager with 30+ employees. • Trains other Sales Managers and all New sales associates • Responsible for building all new inventory and custom orders for customers • Oversee the “Genius” team for second deliveries, customer care and retention • Lead daily training about Phone Calls, Ecommerce, Closing, CRM, efficiency • Create team schedules • Oversee finance department… Show more • Increase store performance by 10% annually since 2017. • Oversee the entire sales dept as Lead Sales Manager with 30+ employees. • Trains other Sales Managers and all New sales associates • Responsible for building all new inventory and custom orders for customers • Oversee the “Genius” team for second deliveries, customer care and retention • Lead daily training about Phone Calls, Ecommerce, Closing, CRM, efficiency • Create team schedules • Oversee finance department and managers • Ensure all deals are set up to be most profitable • Achieved highest margins in back end sales • Surpass top performer sales manager since inception

New Car Sales Manager

• Jun 2016 - Sep 2017

• Recognized as top-performing Sales Manager closing 10% more deals • Increased average transaction by $240 per unit • Surpass top performing Sales Manager by $225,000 • Identify sales associate weaknesses and host training classes to ensure success • Build and track inventory to ensure customer requests are supplied • Proactively work with manufacturer for customer orders and intake • Ensure sales associates follow compliance regulations • Establish new leads and price… Show more • Recognized as top-performing Sales Manager closing 10% more deals • Increased average transaction by $240 per unit • Surpass top performing Sales Manager by $225,000 • Identify sales associate weaknesses and host training classes to ensure success • Build and track inventory to ensure customer requests are supplied • Proactively work with manufacturer for customer orders and intake • Ensure sales associates follow compliance regulations • Establish new leads and price negotiation opportunities for success of sales associates • Assist finance identify back end sales opportunities • Customer satisfaction, follow up with customers

Finance Manager

• Jan 2016 - Jun 2016

• Surpass upsell goal by average $250 per unit • Assist customers with financing options and up sale once sale completed • Enthusiastically build relationship with lenders (banks) to fund customers • Create standards to ensure audits are successfully passe

E-commerce Sales Manager

• Feb 2015 - Feb 2016

• Received Top sales recognition • Receive online leads and convert to in-store sale • Build rapport with customers to understand needs and buying preferences

Store Manager

• Feb 2014 - Jan 2015

• Responsible for monthly store sales, inventory, customer-care and employees • Interacting face-to-face with customers, closing sales and customer retention • Responsible for monthly store sales, inventory, customer-care and employees • Interacting face-to-face with customers, closing sales and customer retention

Sales Representative

• Mar 2013 - Jan 2014

• Peak customer interest, address needs, assist in purchasing to ensure closing • Approach passersby and convert into customer • Peak customer interest, address needs, assist in purchasing to ensure closing • Approach passersby and convert into customer

Staff Sergeant

• Mar 2010 - Feb 2013

Sales Associate

• May 2011 - Aug 2012