Experience

Rochester Optical

• Retail
• 1 - 100 Employee

• Human Resources Director

  • Apr 2019 - Present

  Leading human capital programs and initiatives across several offices in multiple states. Areas of responsibility include but are not limited to employee relations, recruiting, organizational development, HRIS administration, legal, compliance and compensation, benefits administration, coaching and counseling supervisors and managers, and culture enhancement Leading human capital programs and initiatives across several offices in multiple states. Areas of responsibility include but are not limited to employee relations, recruiting, organizational development, HRIS administration, legal, compliance and compensation, benefits administration, coaching and counseling supervisors and managers, and culture enhancement



HR Works, Inc.

• Rochester, New York Area

• On-Site Human Resources Consultant

  • Mar 2018 - Mar 2019

  Plans and carries out policies and procedures relating to all phases of human resources activity for primarily small to mid-size client companies by performing: *Employee Relations. *Employment and Recruiting. *Benefits and Compensation Administration. *Safety. *Professional Development. Plans and carries out policies and procedures relating to all phases of human resources activity for primarily small to mid-size client companies by performing: *Employee Relations. *Employment and Recruiting. *Benefits and Compensation Administration. *Safety. *Professional Development.



Morgan Communities (Morgan Management LLC)

• United States
• Real Estate
• 1 - 100 Employee

• Director of Human Resources

  • Jul 2014 - Jan 2018

  Newly created position as Director of Human Resources for owner and manager of growing multifamily property management operations over 150+ properties in 14 states with over 1,100+ employees. Responsible to the owner for all aspects of human resources management including employee relations and performance management, recruitment and retention programs, benefits marketing/administration/compliance, workers' compensation and unemployment insurance programs. Significant employee relations work… Show more Newly created position as Director of Human Resources for owner and manager of growing multifamily property management operations over 150+ properties in 14 states with over 1,100+ employees. Responsible to the owner for all aspects of human resources management including employee relations and performance management, recruitment and retention programs, benefits marketing/administration/compliance, workers' compensation and unemployment insurance programs. Significant employee relations work including coaching and training the supervisory team on employee performance management issues as well as addressing employee complaints. Extensive knowledge of employer legal responsibilities across multiple states and local ordinances as well as federal obligations. Select professional achievements include: *Established employee relations function for expeditious assistance to management and employees as well as revised performance management process *Implemented a pro-active recruitment function including referral initiatives and job fair programs. *Transitioned to new payroll provider and consolidated 150 payrolls into one. Show less Newly created position as Director of Human Resources for owner and manager of growing multifamily property management operations over 150+ properties in 14 states with over 1,100+ employees. Responsible to the owner for all aspects of human resources management including employee relations and performance management, recruitment and retention programs, benefits marketing/administration/compliance, workers' compensation and unemployment insurance programs. Significant employee relations work… Show more Newly created position as Director of Human Resources for owner and manager of growing multifamily property management operations over 150+ properties in 14 states with over 1,100+ employees. Responsible to the owner for all aspects of human resources management including employee relations and performance management, recruitment and retention programs, benefits marketing/administration/compliance, workers' compensation and unemployment insurance programs. Significant employee relations work including coaching and training the supervisory team on employee performance management issues as well as addressing employee complaints. Extensive knowledge of employer legal responsibilities across multiple states and local ordinances as well as federal obligations. Select professional achievements include: *Established employee relations function for expeditious assistance to management and employees as well as revised performance management process *Implemented a pro-active recruitment function including referral initiatives and job fair programs. *Transitioned to new payroll provider and consolidated 150 payrolls into one. Show less



GateHouse Media

• United States
• Media Production
• 500 - 600 Employee

• Regional Human Resources Director

  • Mar 2014 - Jun 2014

  Manage human resources functions for large daily and community newspaper groups in New York, Pennsylvania, and Delaware. A major responsibility was employee relations as well as significant recruitment support plus safety and regulatory compliance. Manage human resources functions for large daily and community newspaper groups in New York, Pennsylvania, and Delaware. A major responsibility was employee relations as well as significant recruitment support plus safety and regulatory compliance.



Kessler Group, Inc. (Burger King and Friendly's franchises)

• Rochester, NY

• Human Resources Director

  • Jun 2001 - Feb 2014

  Newly created position managing all aspects of human resources for restaurant franchises in Western New York, including 48 Friendly's restaurants (casual family dining) and 21 Burger King restaurants (fast food dining). Oversaw 400+ full-time employees and up to 2,100+ part-time employees during peak seasonal hiring. Responsibilities required a high level of employee relations work and training/coaching of field management staff. Also sourced, implemented, and administered… Show more Newly created position managing all aspects of human resources for restaurant franchises in Western New York, including 48 Friendly's restaurants (casual family dining) and 21 Burger King restaurants (fast food dining). Oversaw 400+ full-time employees and up to 2,100+ part-time employees during peak seasonal hiring. Responsibilities required a high level of employee relations work and training/coaching of field management staff. Also sourced, implemented, and administered voluntary and statutory benefit programs. Programs managed behind significant cost centers included safety, workers' compensation, and unemployment. Position required extensive knowledge about employer legal obligations, including federal, state, and local ordinances. Select professional achievements include: *Program launch- devised and launched a new Workers’ Compensation occupational health program serving multiple locations reducing lost work time 33%. *Training-developed the curriculum and presented the company’s first-ever anti-harassment and discrimination training for supervisory staff *Claims management-improved the process behind unemployment insurance claims response—a move that contributed to a reduction of approximately one-third of the cost of claims. Recruitment-Implemented new recruitment strategies for maintaining a pipeline of part-time employees that resulted in advanced readiness for seasonal operations. Employee Relations-Worked closely with operations supervisory team on managing employee relations issues minimizing governmental agency complaints significantly. Show less Newly created position managing all aspects of human resources for restaurant franchises in Western New York, including 48 Friendly's restaurants (casual family dining) and 21 Burger King restaurants (fast food dining). Oversaw 400+ full-time employees and up to 2,100+ part-time employees during peak seasonal hiring. Responsibilities required a high level of employee relations work and training/coaching of field management staff. Also sourced, implemented, and administered… Show more Newly created position managing all aspects of human resources for restaurant franchises in Western New York, including 48 Friendly's restaurants (casual family dining) and 21 Burger King restaurants (fast food dining). Oversaw 400+ full-time employees and up to 2,100+ part-time employees during peak seasonal hiring. Responsibilities required a high level of employee relations work and training/coaching of field management staff. Also sourced, implemented, and administered voluntary and statutory benefit programs. Programs managed behind significant cost centers included safety, workers' compensation, and unemployment. Position required extensive knowledge about employer legal obligations, including federal, state, and local ordinances. Select professional achievements include: *Program launch- devised and launched a new Workers’ Compensation occupational health program serving multiple locations reducing lost work time 33%. *Training-developed the curriculum and presented the company’s first-ever anti-harassment and discrimination training for supervisory staff *Claims management-improved the process behind unemployment insurance claims response—a move that contributed to a reduction of approximately one-third of the cost of claims. Recruitment-Implemented new recruitment strategies for maintaining a pipeline of part-time employees that resulted in advanced readiness for seasonal operations. Employee Relations-Worked closely with operations supervisory team on managing employee relations issues minimizing governmental agency complaints significantly. Show less



LeChase Companies

• Rochester, New York

• Human Resources Director

  • 2000 - 2001

  Newly created position to manage benefits administration, employee relations, and recruitment for regional general contractor. Achievements include revamping employee benefits program reducing costs 52%, updating employee handbook, and implementing new recruitment sources essential to mission-critical positions. Newly created position to manage benefits administration, employee relations, and recruitment for regional general contractor. Achievements include revamping employee benefits program reducing costs 52%, updating employee handbook, and implementing new recruitment sources essential to mission-critical positions.



Sugar Creek Corporation

• Rochester, New York

• Human Resources Manager

  • 1997 - 2000

  Managed employee relations, recruitment, training, benefits administration, workers' compensation, unemployment, and payroll processing for major retail convenience/gasoline stores and fuel facility chain (89 locations and 900 employees) in Upstate New York. Developed and launched sexual harassment training program as well as new employee orientation and training program for field staff. Instituted recruitment referral bonus program. Implemented Human Resource Information System (HRIS)… Show more Managed employee relations, recruitment, training, benefits administration, workers' compensation, unemployment, and payroll processing for major retail convenience/gasoline stores and fuel facility chain (89 locations and 900 employees) in Upstate New York. Developed and launched sexual harassment training program as well as new employee orientation and training program for field staff. Instituted recruitment referral bonus program. Implemented Human Resource Information System (HRIS). Converted and expanded two 401(k) programs, doubling participation and increasing employee contributions 76% through employee education programs. Revamped benefits program reducing cost 33%. Updated seven-year-old handbook. Show less Managed employee relations, recruitment, training, benefits administration, workers' compensation, unemployment, and payroll processing for major retail convenience/gasoline stores and fuel facility chain (89 locations and 900 employees) in Upstate New York. Developed and launched sexual harassment training program as well as new employee orientation and training program for field staff. Instituted recruitment referral bonus program. Implemented Human Resource Information System (HRIS)… Show more Managed employee relations, recruitment, training, benefits administration, workers' compensation, unemployment, and payroll processing for major retail convenience/gasoline stores and fuel facility chain (89 locations and 900 employees) in Upstate New York. Developed and launched sexual harassment training program as well as new employee orientation and training program for field staff. Instituted recruitment referral bonus program. Implemented Human Resource Information System (HRIS). Converted and expanded two 401(k) programs, doubling participation and increasing employee contributions 76% through employee education programs. Revamped benefits program reducing cost 33%. Updated seven-year-old handbook. Show less