Daniel Lai

Head Of Sales at Pacific Internet
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Contact Information
us****@****om
(386) 825-5501
Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, MY

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Yang Ching Lee

Daniel and I have worked on various projects together. He is one of the best people to partner with, as he’s an efficient worker and really fast to deliver. I’d definitely recommend him for his attitude and work ethics, as seen also from his ability to manage challenging clients effectively.

LIEW MEI HUE

Daniel is my go-to e commerce solutions guy. Whenever I need his expertise and assist, I make sure to reach out to him, as he is the knowledgeable at it. He has been collaborating with my team for a year and on top of being a great solution specialist, he is also an easy-going person. I definitely recommend Daniel to any job.

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Credentials

  • Sales Certification – Selling Infoblox
    Infoblox
    Jul, 2023
    - Nov, 2024
  • Balancing Multiple Roles as a Leader
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Becoming Head of Sales: Developing Your Playbook
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Communicating in the Language of Leadership
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Critical Thinking and Problem Solving
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Leadership Skills for The Future
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Managing for Results
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Redesigning How We Work in 2021
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Sales Negotiation
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • G Suite Deployment Services Specialist
    Google
    Dec, 2020
    - Nov, 2024
  • Google Cloud Sales
    Google
    Dec, 2020
    - Nov, 2024
  • Digital Marketing Quantum Degree (Remote)
    NEXT Academy | SEA's Best Coding/ Digital Marketing School
    Dec, 2018
    - Nov, 2024
  • AWS Certified Cloud Practitioner
    Amazon Web Services (AWS)
    Jul, 2022
    - Nov, 2024
  • Amazon Web Services Cloud Practitioner
    Amazon Web Services (AWS)
    Jan, 2022
    - Nov, 2024

Experience

  • Pacific Internet
    • Singapore
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Head Of Sales
      • Jun 2021 - Present

      Leadership over sales department in Pacific Internet. Develop the Information Technology & Services business and create opportunities in SEA regions. Manage key relationships on behalf of the business with the external partners and customers. Leadership over sales department in Pacific Internet. Develop the Information Technology & Services business and create opportunities in SEA regions. Manage key relationships on behalf of the business with the external partners and customers.

  • Maxis
    • Malaysia
    • Telecommunications
    • 700 & Above Employee
    • ecommerce solution specialist
      • Feb 2020 - May 2021

      • To cover the e-Commerce & Retail Business requirements and needs of targeted segments in the Corporate segment and SMEs. (Sales) • To manage the e-Commerce & Retail Business solutions from conception to commercialization in order to generate new, profitable revenue streams for Maxis. (Strategic Thinking) • To identify market demand, assess the competitive landscape and lead in the construct of identified connected products and solutions via engagement with third party partners and customers. (Business Management/ Client Management) • To provide the relevant business and technical requirements for the various platforms, solutions and partners required in order to provide the optimal solutions service level and the best customer experience. (Client Management) • To support the Enterprise business objective to create a differentiation for the Maxis enterprise offerings via developing the propositions and solutions. (Business Management) • Establish the market context/strategic play for solutions for e-Commerce & Retail Business. Identify relevant technological product/solutions, strategic business partners and market segments for formulation into the offerings. (Strategic Thinking/Business Management) • Oversee the end to end product management of the solutions portfolio to meet the needs of targeted Enterprise Customers in order to drive new revenue growth and drive service take up via profitable strategic direction. (Product Management) • Oversee and coordinate the design, development & implementation of commercially viable, innovative & marketable new services per the solutions. (New services rollout/Product Development) • Responsible for end-to-end product proposition for the solutions including business justification, product development, marketing strategy, customer experience, financial analysis, strategy, reporting and troubleshooting. (Product Management/Product Development/Product Marketing) Show less

  • Big Tree
    • Malaysia
    • Advertising Services
    • 1 - 100 Employee
    • Account Manager
      • 2013 - Feb 2020

      RESPONSIBILITIES: 1) To ensure individual yearly sales target is achieved. 2) To retain and grow customer base. 3) To adhere to internal business procedures. 4) To participate in group initiatives. 5) To expand personal development skills. ACHIEVEMENTS: 1) Achieved individual sales target from 2014 - 2018. 2) Achieved positive response of clients' satisfaction through accountable delivery of services and good sales initiatives. 3) Achieved yearly new client base and secured new business. 4) Led and developed numerous new business initiatives and company wide activities. 5) Achieved promotion during tenure. 6) Participated in two business strategic planning during tenure. EXPERIENCES GAINED: 1) Experienced in selling intangible/conceptual services. 2) Networking and sales experience to top executives. 3) Developed strong communication skills and knowledge. 4) Developed better understanding of business risks and opportunities. 5) Developed skills in out-of-home advertising, digital advertising, campaign management, sales promotion and Internet marketing. Show less

  • Wireless Convergence Sdn Bhd
    • Kuala Lumpur, Malaysia
    • Business Development Manager
      • 2011 - 2012

      RESPONSIBILITIES: 1) Project planning, controlling, monitoring and reporting concerning all commercial aspects of the project. 2) Engage with new corporate alliances to build business partnership. 3) Manage project execution. 4) Responsible for revenue recognition and project results. 5) Ensure project timelines are kept and coordinate with all parties in delivering results. 6) Liaison with vendors, suppliers & business partners to ensure KPIs are delivered. 7) Develop writing documentations for system procedures and processes. ACCOMPLISHMENT: 1) Spearheaded strategic corporate alliance with Maxis & RHB. 2) Planned & organized trade events. 3) Planned new business development projects. 4) Introduced & implemented standard operating procedure (SOP). 5) Developed sales/promotion marketing strategies. Show less

  • Grey Global Sdn Bhd
    • Kuala Lumpur, Malaysia
    • Account Executive
      • 2009 - 2011

      RESPONSIBILITIES: 1) Liaising with media production team on creating quality and strong propositioned marketing materials. 2) Manage client expectations, prepare and develop engaging scripts, visuals and contents. 3) To be proactive on event management, ensuring all communication, materials and execution are aligned with deadline. 4) To proof-read all related marketing and production materials for quality enhancement. 5) Maintaining favourable and effectively measured relationships with clients. 6) Handled ATL & BTL projects for tobacco industry (British American Tobacco). ACCOMPLISHMENT: 1) Spearheaded nationwide product training program. 2) Spearheaded Staff Service Advocacy Program (SSAP). 3) Managed all print ads & digital marketing for BAT contracted outlets. 4) Planned & organized BAT's annual trade programs (SSAP/HORECA). 5) Planned & executed new Dunhill ashtray. 6) Organized campaigns for BAT contracted outlets. Show less

Education

  • Universiti Tun Abdul Razak (UNIRAZAK)
    Master of Business Administration - MBA, Business, Management, Marketing, and Related Support Services
    2022 - 2023
  • UCSI
    Bachelor's degree, Business, Management, Marketing, and Related Support Services
    2007 - 2009
  • Kolej Tunku Abdul Rahman (TARC)
    Diploma, Chemistry & Biology
    2004 - 2006

Community

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