Fiona Kirkup
Press Intern at Holyrood- Claim this Profile
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Bio
Experience
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Press Intern
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Mar 2021 - Present
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Supervisor
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Oct 2018 - Present
Responsible for heading a small team of up to seven staff members on shift whilst being the face of the restaurant to customers. Using excellent leadership and communication skills to organise and prioritise work amongst staff members, acting as a point of call for all customer service queries, offering in-depth knowledge of both specialist food & drink whilst implementing and managing the efficiency of the seating plan to maximise table covers per service.
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Sales Assistant
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Dec 2019 - Jan 2020
Working alongside my team to deliver a confident and helpful service for all customers during the busy Christmas period. Using extensive knowledge of the board rider’s family brands to connect with customers, assess their needs and offer product suggestions and advice to give a memorable in store experience that would make them want to return.
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Project Director
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Sep 2017 - Sep 2018
Orchestrated a student start-up business producing and selling branded Cacti named ‘The Cacti Club’. As Project Director, my roles included establishing the organisation within the team by arranging meetings, planning trading events, and streamlining the logistics of the team to maximise the success of this small yet profitable business.
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Press Office Intern
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Jun 2018 - Jul 2018
Worked alongside the UK and International press team where I was responsible for the daily coverage, sample management, and Ad-hoc duties of the team. Responsibilities included building and circulating weekly press coverage reports, preparing daily round-up emails about all relevant news and social media updates, compiling research documents and media lists for upcoming events and launches, and working alongside the head sample coordinator to manage daily requests; whilst monitoring the… Worked alongside the UK and International press team where I was responsible for the daily coverage, sample management, and Ad-hoc duties of the team. Responsibilities included building and circulating weekly press coverage reports, preparing daily round-up emails about all relevant news and social media updates, compiling research documents and media lists for upcoming events and launches, and working alongside the head sample coordinator to manage daily requests; whilst monitoring the organisation of the sample room to ensure the efficiency of this process. Show more Show less
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Fashion Ambassador
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Nov 2016 - Jul 2018
As a Fashion Ambassador I helped execute the running of Northumbria University’s open days and interviews for my course; Fashion Communication. Heading a small team of ambassadors, I used strong interpersonal skills and fashion knowledge, and experience to promote both the course and Northumbria University to aspiring young individuals.
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Sales Assistant
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Apr 2017 - Jun 2018
Worked collaboratively alongside the Urban Outfitters team to deliver a positive and friendly service to all customers. Used skills in customer service, visual merchandising, and brand experience to spark a positive and uplifting environment for all customers, whilst tracking daily KPI’s to improve daily sales for the company.
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Communications Intern
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Aug 2017 - Sep 2017
Assisted with the daily support to the fashion press team for all administrative duties regarding communications. Headed the daily collation and organisation of all press coverage, designed trend research documents to be used in future meetings, and used Launchmetrics to assist with product send-outs and returns. Also helped with preparations for the Christmas Press Day at The Langham Hotel, using networking skills to invite members of the press to this event.
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Fashion Week Intern
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Jun 2017 - Jun 2017
Worked alongside other interns at Graduate Fashion Week, helping with the organisation and running of seating plans for the "best of" show, and the Gala awards show.
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Fashion Intern
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Aug 2016 - Sep 2016
Responsible for organising the fashion cupboard and networking with PR companies to coordinate both sample requests and returns. I assisted on a front-page cover shoot and collated credits, transcribed interviews to ensure precise fact-checking, and produced research documents for upcoming features. I also worked collaboratively to restructure and organise ticket requests for members of the Style team for London Fashion Week 2016.
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Volunteer
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Oct 2015 - Oct 2015
Helped with the organisation of the festival and informed members of the public about the design pieces on display and interacted with them, providing information and help to promote the festival. I had some retail experience working in the shop selling to customers and dealing with cash handling. I worked flexibly and used my initiative to ensure I had met the needs of the festival and the team I was working with.
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Education
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Northumbria University
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Durham Johnston