Experience

Highland Country Club

• Canada
• Recreational Facilities
• 1 - 100 Employee

• Pro Shop Keyholder & Fashion Buyer

  • Mar 2023 - Present

  Fashion Buyer, Visual Merchandiser, Social Media Coordinator, Retail Associate, Front Desk Secretary, Event Manager and more. - Analyze data from consumers in order to properly depict trends to repurchase or buy at Trade Shows. - Merchandise products throughout the store to ensure comfortable traffic and eye-catching displays. - Assist club members with booking appointments, answering questions, handling concerns, and escalating when necessary. - Promote upcoming events and tournaments, as well as new products on their social media to drive customers in. - Establish knowledge of golf and curling to recommend the best products for particular customers' wants and needs. - Create signage, sign up members, and help set up for annually hosted golf tournaments. Show less



TJX Canada – Winners, Marshalls, HomeSense

• Canada
• Retail
• 700 & Above Employee

• Retail Sales Associate

  • Jun 2021 - Sep 2022

  - Assisted 100+ customers per shift while remaining upbeat, focused and organized for hours at a time. - Upheld knowledge of current sales, policies, and cash handling procedures, and worked POS with no supervision.- Organized store merchandise on racks and created visual merchandising displays to promote a visually appealing environment to shop, while also maintaining store standards.- Established and identified price of merchandise on the floor with confidence of knowledge to drive sales.- Maintained professional communication and strengthened collaboration skills with team members.- Completed daily tasks including receiving shipment, product replenishment, price markdowns, and fitting room upkeep. Show less

• Visual Merchandiser

  • Feb 2022 - Mar 2022



TekSavvy Solutions Inc.

• Canada
• Telecommunications
• 300 - 400 Employee

• Customer Service Representative

  • Sep 2019 - Jan 2021

  - Assessed customer issues and determined solutions in a timely manner to ensure customer satisfaction. - Upheld privacy and security requirements. - Remained positive and professional while adapting to new Covid-19 protocols. - Worked closely with TNC on escalated issues while maintaining high levels of customer service and meeting the customer's needs. - Assessed customer issues and determined solutions in a timely manner to ensure customer satisfaction. - Upheld privacy and security requirements. - Remained positive and professional while adapting to new Covid-19 protocols. - Worked closely with TNC on escalated issues while maintaining high levels of customer service and meeting the customer's needs.