Experience

Sage Sustainable Electronics

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Reverse Logistics Specialist

  • Sep 2019 - Present

  Route and dispatch pickup request to carrier base. Export and process system data for internal/external clients. Assist internal/external customers with questions. Input customer pickup request into the system. User Acceptance Tester for system enhancements before they are placed into production. Assist in process documentation and developing process flows. Schedule all inbound deliveries to processing facilities to meet production requirements. Developed and rolled out company agent audit program. Perform other tasks as assigned. Show less



Suteishii Kennels

• Johnstown, Ohio

• Owner

  • May 2010 - Present

  Preserving the Kai Ken to the Japanese breed standard. Provide breed education to new owners and enthusiast. Founding member and president of the Kai Ken Society of America. AKC club delegate. Preserving the Kai Ken to the Japanese breed standard. Provide breed education to new owners and enthusiast. Founding member and president of the Kai Ken Society of America. AKC club delegate.



Arrow Electronics

• United States
• Technology, Information and Internet
• 700 & Above Employee

• International Support Specialist

  • Mar 2014 - Sep 2019

  Route and dispatch pickup request to international affiliates and partners. Track international shipments, and input pickup/delivery dates as they become available. Process and upload client asset details and disposition into the system. Export and process system data for internal/external clients. Create new client accounts in all global processing systems. Assist internal/external customers with questions regarding international service offerings. Input customer pickup request into the system. Attach documentation to each order to assist transportation with scheduling pick-ups. User Acceptance Tester for system enhancements before they are placed into production. Departmental liaison with IT. Created and maintain master file of all active clients and their account requirements. Submit system enhancement tickets. Assist in process documentation and developing process flows. Assist with development and documentation for International order process. Enter outbound redeployment and re-marketing orders. Enter internal work orders to make units ready for redeployment. Created and maintain a daily tracking report for SLA reporting. Show less



Trillium Farms

• Johnstown, Ohio

• Processing Supervisor

  • Aug 2013 - Feb 2014

  Over see processing plant. Fill orders per customer request/specs and USDA requirements. Oversee cleaning of processing equipment and processing plant. Work with USDA inspector on sanitation issues that prevent proper operation of the plant. Over see processing plant. Fill orders per customer request/specs and USDA requirements. Oversee cleaning of processing equipment and processing plant. Work with USDA inspector on sanitation issues that prevent proper operation of the plant.



GEODIS

• France
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Operations Supervisor

  • Mar 2013 - Aug 2013

  Oversee running of distribution center. Control order flow to meet critical cutoff times. Handle payroll and all HR issues. Created employee productivity tracking reports. Lead Haz-mat supervisor. Oversee running of distribution center. Control order flow to meet critical cutoff times. Handle payroll and all HR issues. Created employee productivity tracking reports. Lead Haz-mat supervisor.



XPO

• Transportation/Trucking/Railroad
• 700 & Above Employee

• Sr. Production Lead

  • Jul 2012 - Mar 2013

  Oversee running of production fill lines and pack out lines. Train new associates on proper operation of equipment, and packing procedures. Write SOP’s for all new processes and equipment. Assist maintenance staff with repair and troubleshooting production equipment. Unload/load trucks. Pick and put away with forklift. Oversee running of production fill lines and pack out lines. Train new associates on proper operation of equipment, and packing procedures. Write SOP’s for all new processes and equipment. Assist maintenance staff with repair and troubleshooting production equipment. Unload/load trucks. Pick and put away with forklift.



Tecstone Granite USA Ltd

• United States
• Wholesale
• 1 - 100 Employee

• Shipping Coordinator

  • Nov 2010 - Jul 2012

  Handle all outbound shipping. Answer customer calls, confirm and track shipments. Resolve inventory issues. Order entry, invoicing and accounts receivable. Coordinate shipments with outside vendors. Inspect and receive all import shipments. Input cycle counts, bin locations and inventory adjustments. New customer onboarding Handle all outbound shipping. Answer customer calls, confirm and track shipments. Resolve inventory issues. Order entry, invoicing and accounts receivable. Coordinate shipments with outside vendors. Inspect and receive all import shipments. Input cycle counts, bin locations and inventory adjustments. New customer onboarding



Aussie Pet Mobile

• United States
• Consumer Services
• 100 - 200 Employee

• Dog Groomer

  • Aug 2009 - Nov 2010

  Groom dogs according to client request. Book new grooming appointments, recommend additional services, invoice and collect payment. Maintain grooming equipment in van. Groom dogs according to client request. Book new grooming appointments, recommend additional services, invoice and collect payment. Maintain grooming equipment in van.



Netflix

• United States
• Entertainment Providers
• 700 & Above Employee

• Hub Operation Manager

  • Feb 2008 - Apr 2009

  Oversee daily operations for the entire hub. Make sure all daily shipping requirements are met by managing head count, cost and machine maintenance. Handle all HR related issues including attendance, reviews, training and payroll. Work with the postal group to improve service and reduce damages. Troubleshoot and repair all equipment and computers. Oversee all inventory and ordering of supplies. Oversee daily operations for the entire hub. Make sure all daily shipping requirements are met by managing head count, cost and machine maintenance. Handle all HR related issues including attendance, reviews, training and payroll. Work with the postal group to improve service and reduce damages. Troubleshoot and repair all equipment and computers. Oversee all inventory and ordering of supplies.



Limited Logistics Services

• Operations Supervisor

  • Jan 2007 - Feb 2008

  Worked on several projects to improve productivity and quality. Oversee daily operations of department making sure all shipping requirements are met while meeting department budget. Manage head count and offer support to other departments when needed. Handle HR issues including payroll, reviews and attendance. Worked on several projects to improve productivity and quality. Oversee daily operations of department making sure all shipping requirements are met while meeting department budget. Manage head count and offer support to other departments when needed. Handle HR issues including payroll, reviews and attendance.



Value City Department Stores

• Retail
• 1 - 100 Employee

• Traffic Manager

  • Feb 2004 - Jan 2007

  Reduced inbound transportation cost by 15% in the first year. Oversee all inbound freight to 5 Columbus distribution centers. Work with buying staff to address issues with inbound freight and look at cost reduction options. Assist in increasing company driver productivity. 3PL transition team Reduced inbound transportation cost by 15% in the first year. Oversee all inbound freight to 5 Columbus distribution centers. Work with buying staff to address issues with inbound freight and look at cost reduction options. Assist in increasing company driver productivity. 3PL transition team



Pacer Global Logistics

• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Operations Line Manager

  • 1999 - Feb 2004

  Worked onsite for the customer and reduced trailer cost by $30,000 in 3 months. Oversee operations team in their support of teams assigned customers. Assist salesmen with new business. Monitor all aspect of support for the customer including rates, equipment, tracking, appointment scheduling, reporting, research and problem resolution. Worked onsite for the customer and reduced trailer cost by $30,000 in 3 months. Oversee operations team in their support of teams assigned customers. Assist salesmen with new business. Monitor all aspect of support for the customer including rates, equipment, tracking, appointment scheduling, reporting, research and problem resolution.



Jack's Aquarium and Pets

• Store Manager

  • Oct 1995 - Sep 1999

  Oversee all aspects of running the store including inventory, staffing, opening and closing, balancing registers, making bank deposits, and communicating with district manager and corporate office. Check all new animals and treat those that are injured or sick. Assist customers. Oversee all aspects of running the store including inventory, staffing, opening and closing, balancing registers, making bank deposits, and communicating with district manager and corporate office. Check all new animals and treat those that are injured or sick. Assist customers.



Don R Mann DVM, Inc

• Office Assistant

  • Jun 1995 - May 1999

  Assist doctors with animal care including holding and restraining animals, preparing vaccinations, filling prescriptions, assisting with surgeries, set appointments, answers phones, fill out invoices. Also researched diets for animals with differing medical needs. Assist doctors with animal care including holding and restraining animals, preparing vaccinations, filling prescriptions, assisting with surgeries, set appointments, answers phones, fill out invoices. Also researched diets for animals with differing medical needs.