Randy McLeod

Vice President at GlydeConsulting
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English -

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5.0

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Steven Moritz

Strong technical minds and experienced leaders are both fairly easy to find in today's workforce, but finding one individual with both skills is almost impossible to find. Randy strongly demonstrates both of those traits, and many more. I have had the pleasure of working with Randy for many years and he is one of the brightest technical minds I have ever had the opportunity to work with. He picks up new ideas and technologies with relative ease and ramps up to "expert level" as quickly as anyone I have ever worked with. Randy is also one of those special types of technical resources that can lead and develop teams, improve performance and morale, and do it all with impressive results. Randy is confident and comfortable in any situation and is in his element whether he is negotiating with customers, giving feedback to an employee, or delivering a presentation to a CEO. He can do it all, and I am lucky to have had the opportunity to work with him.

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Experience

    • United States
    • Human Resources Services
    • 1 - 100 Employee
    • Vice President
      • Jan 2020 - Present

    • Director
      • Sep 2018 - Jan 2020

    • United Kingdom
    • Human Resources Services
    • 700 & Above Employee
    • Senior Manager
      • Jun 2010 - Sep 2018

      Manager of the Cloud solutions (Workday and Successfactors) functional global resources. Provide customer-facing pre-Sales support for perspective customers. Managing functional and technical resources for Medium and Large Enterprise customers on HCM, Payroll, Benefits, Time, Performance, Recruiting, Compensation, SQL Server, Oracle PL/SQL, APEX, Data Warehousing and Learning applications. Mentor and coach the functional resources within the Application Services team to ensure SLA deliverance, improve resolution time and quality, communicate to the customer stakeholders and resolve any escalated issues. Work with the Operations team lead and the IT Management teams to report on status of customer accounts Keep track of the issues experienced by customers, meet with the customers regularly on release changes, change requests and defects in the application. Work with the Workday and SuccessFactors Partner consultants to resolve issues with customer application Work with the functional resources to document business processes, detailed work instructions and best practices. Ensure this information is delivered to all relevant teams. Staffing, planning, appraising, coaching, counseling, and disciplining employees. Develop resources on their respective Cloud modules and on-prem solutions. Enforce security protocols and compliance. Create SMART goals that are specific to the business.

Education

  • Nova Southeastern University
    Bachelor of Science (B.S.), Business Administration and Management, General
  • Santa Fe Community College
    Associate of Arts - AA, Business Administration and Management, General

Community

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