Experience

Good Greek Moving & Storage

• United States
• Truck Transportation
• 1 - 100 Employee

• Director of Training And Development

  • Jul 2023 - Present

  A director of training and development is responsible for enhancing existing trainings throughout all levels of the organization. Training and development directors design, implement, schedule, manage, and often facilitate, all field based and corporate training classes and practices; including but not limited to the onboarding of new franchisees, field leaders, and corporate staff. Primary focus being development, increased performance, and growing company culture by implementing best practices through company expansion, engagement and profitability.Skills associated with this role:• Develop learning courses & curriculum • Coordinate field training & career mapping• Partner with HR to establish Learning & Development methodologies, processes, and tools• Review and assess current practices to streamline onboarding practices• Ensure training and development is on the cutting edge of advancements• Developing sales pitches and practices Show less

• Regional Sales Manager

  • Aug 2022 - Jul 2023

  A regional sales manager is responsible for the distribution and sales of a company’s products or services throughout a particular region. These professionals typically manage and support the various sales teams in their region, ensuring that they reach their sales targets and remain motivated. Regional sales managers also meet with senior management to decide on sales budgets, regional sales targets and pricing.Skills associated with this role:• Creating and implementing training programs for sales staff• Holding regular meetings with the various sales teams within a region to view sales and expenditure reports, provide advice and address challenges• Developing special initiatives like customer discount campaigns• Providing support and guidance to district sales managers• Forecasting product and pricing trends through the analysis of sales performance data and staying informed of the latest trends• Developing sales pitches and practices Show less



Crown Residential

• United States
• Real Estate
• 1 - 100 Employee

• Assistant Property Director

  • Sep 2020 - Aug 2022

  Lease-Up experienced in high-rise, low-rise and garden style. The Assistant Property Director is responsible for community accounting functions and assists in the administration, leasing, and supervision of the team. The role is essential in collecting and securing rental payments, prepare accounting records and reports, including deposit accounting and monthly closeout, as well as delivering late rent letters and notices to vacate. Assistant Property Directors are additionally responsible for contacting those who have unpaid balances or owe rent and assisting in the eviction process. All job functions are performed at the highest level of professionalism in order to meet fair housing standards as well as local policies for municipalities. Skills associated with this role: • Assist with accepting move out notices, service requests and resident transfers. • Responsible for implementing lease renewal and resident retention programs. • Manage resident relations issues, which includes taking resident phone calls, requests and concerns. • Analyze weekly leasing reports and forecast occupancy trends. • Assist with developing and tracking marketing strategies, including advertising, promotions and publications. • Review and inspect vacancies, make-ready apartments and models. • Inspect the property for community policy violations, needed repairs and overall landscaping. Show less



ZRS Management

• United States
• Real Estate
• 700 & Above Employee

• Leasing Consultant

  • Aug 2019 - Sep 2020

  The Leasing Consultant is the front line for cultivating new and established preoperites. Though their main duties encompass leasing and retaining tenants, they are the forefront for fostering the health of any property's environment. They keep the peace of the property by coordinating events and working alongside multiple departments: maintenance, concierge, valet, social directors and management. They coordinate outreach programs and special events to parter with similar job advocates like club organizers, planners, corporate relocaters, & brokers. Skills associated with this role: • Processing applications, renting apartments, & attending prospect functions • Coordinate virtual / in-person property tours • Host Organizational Events & attend frequent outreach programs • Utilize electronic correspondence via CRM to build prospect roster • Optimize resident relations to sustain property retention & resolve resident issues • Facilitate rent collection, place work orders, & organize delinquency reports to • Assist Property Management to exceed forecasted sales goals based on territory dynamics Show less



CooperVision

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• Field Sales Representative

  • Aug 2018 - May 2019

  Grow established territory through new account penetration and existing account maintainence. Key job functions entailing the cultivation and utilization of professional sales relationships to facilitate all sales opportunities. Daily goal achievement via optimization of a consultative sales approach through various distribution channels to maximize territory potential. Skills associated with this role: • Meet and exceed forecasted sales goals based on territory dynamics • Maintain territory call cycle; minimum 4 pre-set appointments per workday • Establish an effective routing and call-plan to execute sales objectives & target accounts • Keep current with all industry trends and analytics via public media and industry journals • Maintain CVI suite proficiency & knowledge of value-added products/services • Daily use of CRM tools and reporting to investigate account sales & opportunities • Participate in state and regional optical shows when requested • Administrative reporting on a timely basis (ex: call reports, expense reports, ROI reports, etc.) Show less



ABB OPTICAL GROUP

• United States
• Medical Device
• 400 - 500 Employee

• Inside Sales Project Specialist

  • Dec 2013 - Aug 2018

  Reporting directly to the Inside Sales Director, the Inside Sales Project Specialist partners with the Regional Management Team to assist the Region's Account Managers & Customers in the Lab Production of Gas Permeable Lenses & Digital Free-Form as well as Ophthalmic Lens, Frame, and Accessory Distribution. Skills associated with this role: • Customer Inbound/Outbound Calling: 50-80 calls per day • Utilize manufacturer & customer relationship to grow accounts by 10-15% annually • Covered 8 existing territories, 7-10MM in annual sales, 120-250 accounts on average • Trouble shoot customer inquiries to uncover possible selling opportunities • Leverage account sales analytics to close large volume orders every quarter • Promote brand and corporate positioning through effective customer interaction by maximizing customer experience • Demonstrate accountability and diligence by promptly completing all tasks assigned Show less



Bloomingdale's

• United States
• Retail
• 700 & Above Employee

• Sales Professional

  • Dec 2012 - Dec 2013

  Effectively greet & establish relationships with new customers while retaining existing customer base & assess customers needs in correspondence to the company's objectives; utilizing various departments, annual events, and promotions to further engage the sales process. Key Processes Entail: Establishing a customer base, evaluating sales performance, reporting sales trends and opportunities to upper management, completing sales calls and follow-ups, while promoting up-coming events. Skills associated with this role: • Cross-sell to variety of different departments and price points, retaining 80% of total sales within home department • Consistently Top-10 Sales Performers for the entire store • 120% increase over Projected Sales Goal – Friends & Family Event, 2013 • Retain and grow client book to nearly 1500 members • Optimize selling time in order to balance departmental tasks & outreach programs • Cultivate product specific events by contacting top 50-150 customers • Open 2 New Reward Accounts per month, approximately 25 per year • Develop departmental relations in order to increase customer service level Show less



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Assistant Manager / Manager

  • Jun 2008 - Oct 2012

  Analyze sales trends, cost variance, and unit allocation. Retain regular communication with Regional Management and Buying Team. Daily task consist of managing team, delegating responsible, teaching selling and new operations, pulling reports, and communicating with corresponding departments. Skills associated with this role: • Pulling Inventory Reporting: sell-thru, hot sellers per unit vs. per dollar, Supplier, Class, • Track sell-thru via supplier and class: compare replenishment vs. sell thru and report any slow or over performing products. • Respond by phone or email to multiple departments’ and customers’ correspondence: 50 to 100 voicemails and emails per day • 3rd largest growth in entire company - Anniversary Sale 2011, 200k increase • Made-to-Measure Event 2012, 350% increase over LY Sales on custom suits, sport coats, and slacks • Maintain Overhead; sales volume vs. staffing and minimum volume per person • Tracking Inventory; analyzing sell thru and replenishment • Daily analysis of previous day’s volume compared to LY and ranking both regionally and nationally • Annually Review all Team Performance: Units per Transactions, Dollar per Transaction, Accounts Opened, Volume sold, and Merchandise kept vs. returned Show less



Claymore Shop

• Northern Michigan

• Regional Manager - Northern Operations

  • May 2003 - May 2008

  Assist in New store operations, build out, and design. Job entails creating new client lists, developing new sales team, new product launches, event coordination, and marketing. Skills associated with this role: • Manage multiple store locations, averaging 4-6k feet2 in size, with annual sales volume of approximately 2-4MM per year • Harbor Springs Location 2006, picking up over 300k first year alone • Oversee new store opening: manage build out, analyze projected sales and ROI • Evaluate Open-to-Buy ($70-200k): Compare dollars spent LY vs. sales volume achieved and adjust TY dollars spent • Purchasing: attend multiple buying shows throughout the country, organize Open-to-Buy according to class, adjust for all increases/decreases from previous year, and subtract all purchases by class; noting all terms and available discounts • Goal Setting; analyzing sales trends: month per month, quarter per quarter • Sales Tracking: comparing sales within specific timeframes with sales trends, staffing, and projected increases • Analyze Selling Cost; number of hours worked compared to projected sales and hours available to sustain sales volume • Scheduling: balance team selling hours while balancing external visits to customer’s homes/office • Performing Bi-Annual Inventory Counts and reconcile all documentation of products on hand Show less