Experience

The Paper Store

• United States
• Retail
• 500 - 600 Employee

• Operations Manager

  • Oct 2020 - Present

  Operations Manager 10/2020 to Present The Paper Store – West Roxbury, MA • Manages overall operations and is responsible for the effective and successful management of inventory control, shipping and receiving and daily productivity needs. • Maintains safe and healthy work environment by establishing, following, and enforcing standards and procedures. Complies with state and city Covid-19 mandates and legal regulations. • Communicates job expectations for task planning and project monitoring. • Implements productivity, quality and customer service standards. • Identifies product trends, analyzes product variances and initiates corrective action. • Develops operations systems by determining product handling and storage. Develops, implements, enforces and evaluates policies and procedures. Develops processes for receiving product, equipment utilization, inventory management and shipping. • Manages relationships with key operations and logistics vendors. • Serves as a primary point of contact for district operations issues, questions and troubleshooting. • Implements the training of store staff on operations and company standards. • Resolves customer issues while adhering to company values and practices. • Conducts daily cash receipts and bank deposits Show less



Bed Bath & Beyond

• United States
• Retail
• 700 & Above Employee

• Customer Service Department Supervisor

  • Nov 2011 - Aug 2020



Ulta Beauty

• United States
• Retail
• 700 & Above Employee

• Merchandise Manager

  • Oct 2008 - Nov 2011