Senior Human Resources Manager

• Jan 2022 - Present

Supervise 4 direct reports: Talent Manager, HR Coordinator, Health & Safety Coordinator, and HR Assistant.Maintain compensation scales and monitor budgeted positions.Implement a new ATS (applicant tracking system) and crafting the HRIS to track teacher credentials.Oversee HR audits from various authorizers.Assist with transition to a 3rd party payroll/accounting provider.

HR & Operations Manager

• Oct 2020 - Jan 2022

ACE Charter Schools operates 3 middle schools and 1 high school in East Side San Jose. Our mission is to ensure students who are struggling gain the skills and will to succeed in college and beyond.Manage special projects, including those related to COVID-19, Human Resources, and Compliance. - Implement Frontline Education, School Health Management for COVID case management. - Research COVID-19 Test vendors, implement testing processes across 5 locations. - Create COVID-19 Response plan for positive cases and reporting protocols. - Develop COVID related Job Accommodation Process and communicate COVID leaves.Ensuring that all state mandated trainings occur and employees are trained and informed regarding ACE HR policies, including Mandated Reporter, Sexual Harassment, Safety Procedures and all ACE Policies. - Implement SafeSchool Learning Management System, online training platform.Research various HRIS systems to streamline and automate HR processes.Review and revise various policies and procedures, update as necessary. Show less

Stay-at-Home Parent

• Feb 2020 - Oct 2020

Impromptu homeschooling a kindergartner turned 1st Grader. Supervising a 1st Grader through Zoom school, although he can navigate Zoom like a champ. Toilet Paper and Sanitizer Hunter. Amateur baker (13 batches of banana bread, muffins, donuts in 6 months). Family Zoom party planner. Supportive spouse to an essential worker during California wildfire season and simultaneous global pandemic. Impromptu homeschooling a kindergartner turned 1st Grader. Supervising a 1st Grader through Zoom school, although he can navigate Zoom like a champ. Toilet Paper and Sanitizer Hunter. Amateur baker (13 batches of banana bread, muffins, donuts in 6 months). Family Zoom party planner. Supportive spouse to an essential worker during California wildfire season and simultaneous global pandemic.

Human Resources Business Partner/Recruiter

• Jan 2018 - Jan 2020

Non-profit organization that provides the financial, intellectual and material resources to support Making Waves Academy and operate the College and Alumni Program (CAP). CAP provides a critical bridge between college acceptance and college graduation. Full cycle recruitment of all positions Administration of HRIS system and ATS, implementation of ACA Manager module Responsible for talent development, performance evaluations and improvement plans Research and proposed performance-based merit increase and bonus philosophy Coaching staff and management, assist in resolving employee complaints and grievances Coordinate activities to increase employee engagement and recognition Culture Amp administrator Show less

Associate Director of Human Resources

• Oct 2015 - Jan 2018

5th-12th Charter school that commits to rigorously and holistically preparing students to gain acceptance to and graduate from college to ultimately become valuable contributors to the workforce and their communities. HRIS system selection, implementation, and management Benefits administration, vendor selection, and open enrollment coordination Create and manage employee benefits communication, enrollment/termination, and COBRA On/Off board staff, perform background checks, and conduct exit interviews Review job descriptions for compliance and research for compensation Manage Leave of Absences, Worker’s Compensation, and retirement plans Lead employee investigations and disciplinary actions Review and revise employee handbook and other policies and procedures Support and organize various programs and initiatives (Summer School, August PD, Teacher Residency) Maintain and foster working relationships with the partner organization Show less

HR Consultant

• Sep 2014 - Oct 2015

North East Medical Services, non-profit medical clinic, 550+ employees, 15 locations. Supervise 2 HR Generalists and 1 Recruiter in the absence of the HR Director for 4 months Support the Chief Medical Officer with recruiting physicians and writing job descriptions Prepare offer letters for providers; collect credentials/licenses, complete background checks Partner with the Chief Operating Office with employee relations, investigations, and disciplinary actions On-boarding new employees, interns, and volunteers; conducting new hire orientation Off-boarding employees; requesting checks, creating termination documents and conduct exit interview Benefits communication to all employees, enrollment/termination, and COBRA administration Implement Commuter Reimbursement system (WageWorks) to the organization Partner with Director of Quality Assurance with compliance reporting Show less

Human Resource Generalist

• May 2011 - Aug 2013

Big box furniture retailer; HR Business Partner to Department Managers, with 350+employees. New hire orientation, training & development Coordinate harassment training, California Food Handlers, other company programs Performance management, annual reviews, coaching, & corrective action Oversee/track leave of absences; coordinate with headquarters on FMLA, CFRA, ADA, STD, and WC Worker's comp tracking, reporting, communication with insurer, employee, medical provider Benefits communication to all employees, health & wellness initiatives, annual benefit renewal Employee recognition & event planning, recognition committee member Oversee annual employee survey completion and help managers devise action plans based on results Show less

Human Resource Administrator

• Dec 2006 - May 2011

Family owned, retail chain; supporting headquarters and 8 Bay Area store locations, with 530+ employees. Maintain all I-9's, personnel, benefit, confidential, retirement files Respond to State Disability, Paid Family Leave, and unemployment claims Update HR, benefit forms and consult on the changes for the Employee Handbook Manage LOA, FMLA, PFL, CFRA, PDL, and Worker's Compensation leaves. Coordinate benefit open enrollment meetings and paperwork Manage COBRA participants and communicate new updates with the plan Process 401k uploads weekly, process 401k contribution changes quarterly, enroll new participants Show less

Executive Team Leader - Human Resources

• Dec 2005 - Oct 2006

Champion a Fast, Fun and Friendly team culture throughout the entire storeLead all staffing processes; proactively plans for hiring needs to ensure the store is staffed Develop a strong training culture and makes sure company tools and programs are implementedLead the Talent and Succession Planning process monthly to identify gaps and growth opportunitiesAdhere to legal standards in the areas of compliance and trainingEnsure recognition of great performance is consistently supported and given to all team members Show less

Executive Team Leader - Softlines

• Dec 2004 - Jan 2006

Supervised 25 Team Leaders, Specialists, and Team Members. Responsibilities include opening and closing the store on assigned days, recruiting and hiring my team, and creating a positive experience for guests and team members every day. Lead and mentor my team to achieve sales of $2-$9 million and maintain budget controls.

Guest Service Team Leader

• Sep 2004 - Dec 2004

Lead a fast, fun and friendly checkout team. Act quickly to resolve guest concerns. Manage team schedules and checkout traffic. Maintain a clean, great-looking store. Supervise approximately 30 employees. Cross train and work in other areas of store as needed.

District Training Coodinator

• 2000 - 2004

Support multiple District Managers with special projects, audits, and administrative duties; ranging from 36-40 store locations. Coordination of staffing and grand opening of new stores. Responsible for training and orientation of all new hires within the district. Coordinate team-building events and group outings. Prepare meeting materials for District Managers.

Booth Clerk & Journeyman Food Clerk

• Dec 1996 - 2000

Assistant Manager

• 1993 - 1996