Peter Dalton
Senior Relationship Manager MME at Intercom- Claim this Profile
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Topline Score
Bio
Credentials
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Gradguide Mentorship
GradguideJun, 2021- Nov, 2024 -
Bronze Medal
Gaisce - The President's AwardSep, 2016- Nov, 2024 -
First Responder And First Responder/Defibrillation
PHECCMar, 2019- Nov, 2024 -
Firewarden
Guardian SafetyFeb, 2019- Nov, 2024 -
Command of the Message
Force Management -
Radar On, Atenna Up
The Ritz-Carlton Hotel Company, L.L.C.
Experience
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Intercom
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United States
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Software Development
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700 & Above Employee
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Senior Relationship Manager MME
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Mar 2023 - Present
Helping hyper-growth companies deliver exceptional customer experiences 📈
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Relationship Manager MME
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Feb 2022 - Feb 2023
Helping bigger companies stay close to their customers 🤝
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Relationship Manager SMB
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Feb 2021 - Feb 2022
Helping fast-growing companies grow faster 🚀
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Sales Development Representative - Outbound
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Feb 2020 - Jan 2021
Knocking on doors ✊
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Sales Development Representative - Inbound
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May 2019 - Jan 2020
Helping businesses understand if Intercom is the right solution for them 💡
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Customer Support Specialist
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Jul 2018 - Apr 2019
The conversational platform to capture your best leads, engage with your customers, & provide personalised support no matter the scale. Trusted by more than 30,000 businesses, including Amazon, Crypto.com and Wolt to connect with a billion unique people worldwide.
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Gradguide
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Ireland
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Internet Marketplace Platforms
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1 - 100 Employee
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Mentor
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Oct 2020 - Present
Gradguide is a free mentorship and events platform to help students and graduates get jobs in the world's fastest-growing companies 🚀 Gradguide is a free mentorship and events platform to help students and graduates get jobs in the world's fastest-growing companies 🚀
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MovieExtras.ie
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Ireland
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Entertainment Providers
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1 - 100 Employee
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Sales & Marketing Executive
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Aug 2015 - Jul 2018
Sales, Marketing, Casting, Recruiting & Business Development for MovieExtras.ie - Ireland’s Leading Recruitment Agency for Extras, Models, Actors. What I did: • Full sales cycle B2B & B2C • Grew Social Media following from 20,000 to 70,000+ • Marketing Comms – Press Releases, Direct Mail Campaigns, Field Mkt, Radio Ads & Interviews, newsletter to 50,000+ subscribers • Managed Casting Team across 3 offices • Employee Recruitment and Onboarding • Developed "Extras On… Show more Sales, Marketing, Casting, Recruiting & Business Development for MovieExtras.ie - Ireland’s Leading Recruitment Agency for Extras, Models, Actors. What I did: • Full sales cycle B2B & B2C • Grew Social Media following from 20,000 to 70,000+ • Marketing Comms – Press Releases, Direct Mail Campaigns, Field Mkt, Radio Ads & Interviews, newsletter to 50,000+ subscribers • Managed Casting Team across 3 offices • Employee Recruitment and Onboarding • Developed "Extras On Set, Health & Safety" course. The first certified online training of its kind. • Events Management for 5,000+ attendees Some folks I worked with: • HBO, Netflix, RTE, AMC, Paramount Pictures, Samson Films, HBO, Hulu, Warner Bros • Havas, Ogilvy, Focus, TBWA, BBDO, Boys & Girls, Publicis UK, Verve • Diageo, Eir, Bank of Ireland, AIB, BMW, Tourism Ireland, Cadbury, Aer Lingus Show less Sales, Marketing, Casting, Recruiting & Business Development for MovieExtras.ie - Ireland’s Leading Recruitment Agency for Extras, Models, Actors. What I did: • Full sales cycle B2B & B2C • Grew Social Media following from 20,000 to 70,000+ • Marketing Comms – Press Releases, Direct Mail Campaigns, Field Mkt, Radio Ads & Interviews, newsletter to 50,000+ subscribers • Managed Casting Team across 3 offices • Employee Recruitment and Onboarding • Developed "Extras On… Show more Sales, Marketing, Casting, Recruiting & Business Development for MovieExtras.ie - Ireland’s Leading Recruitment Agency for Extras, Models, Actors. What I did: • Full sales cycle B2B & B2C • Grew Social Media following from 20,000 to 70,000+ • Marketing Comms – Press Releases, Direct Mail Campaigns, Field Mkt, Radio Ads & Interviews, newsletter to 50,000+ subscribers • Managed Casting Team across 3 offices • Employee Recruitment and Onboarding • Developed "Extras On Set, Health & Safety" course. The first certified online training of its kind. • Events Management for 5,000+ attendees Some folks I worked with: • HBO, Netflix, RTE, AMC, Paramount Pictures, Samson Films, HBO, Hulu, Warner Bros • Havas, Ogilvy, Focus, TBWA, BBDO, Boys & Girls, Publicis UK, Verve • Diageo, Eir, Bank of Ireland, AIB, BMW, Tourism Ireland, Cadbury, Aer Lingus Show less
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Highlife Ski & Snowboard
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Meribel, Les 3 Vallées
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Area Manager (Seasonal)
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Nov 2014 - May 2015
Area Manager for Meribel & Val D’Isere resorts, 5 Chalets, 15 Staff, 70 guests per week and nearly 1,000kms of Ski Area to 🏂or ⛷ What did I do? Delivered unforgettable experiences. • Team management – team of 15 across two resorts • Customer Satisfaction – Highest team CSAT in 13 years • Budget Control – finished 17% under budget • Field Marketing - increased brand awareness within the Resorts • Transport Logistics - planning over 30,000km of safe… Show more Area Manager for Meribel & Val D’Isere resorts, 5 Chalets, 15 Staff, 70 guests per week and nearly 1,000kms of Ski Area to 🏂or ⛷ What did I do? Delivered unforgettable experiences. • Team management – team of 15 across two resorts • Customer Satisfaction – Highest team CSAT in 13 years • Budget Control – finished 17% under budget • Field Marketing - increased brand awareness within the Resorts • Transport Logistics - planning over 30,000km of safe journeys • Reporting – Weekly reports to leadership on sales, expenditure, stock, customer experience etc • Snowboarding – someone had to test the snow conditions right? 🏂 Highlife Ski & Snowboard is an award-winning Irish ski chalet company based in Dublin, Ireland, providing guests from across the world with high quality ski and snowboarding holidays in Europe. Show less Area Manager for Meribel & Val D’Isere resorts, 5 Chalets, 15 Staff, 70 guests per week and nearly 1,000kms of Ski Area to 🏂or ⛷ What did I do? Delivered unforgettable experiences. • Team management – team of 15 across two resorts • Customer Satisfaction – Highest team CSAT in 13 years • Budget Control – finished 17% under budget • Field Marketing - increased brand awareness within the Resorts • Transport Logistics - planning over 30,000km of safe… Show more Area Manager for Meribel & Val D’Isere resorts, 5 Chalets, 15 Staff, 70 guests per week and nearly 1,000kms of Ski Area to 🏂or ⛷ What did I do? Delivered unforgettable experiences. • Team management – team of 15 across two resorts • Customer Satisfaction – Highest team CSAT in 13 years • Budget Control – finished 17% under budget • Field Marketing - increased brand awareness within the Resorts • Transport Logistics - planning over 30,000km of safe journeys • Reporting – Weekly reports to leadership on sales, expenditure, stock, customer experience etc • Snowboarding – someone had to test the snow conditions right? 🏂 Highlife Ski & Snowboard is an award-winning Irish ski chalet company based in Dublin, Ireland, providing guests from across the world with high quality ski and snowboarding holidays in Europe. Show less
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The Ritz-Carlton Hotel Company, L.L.C.
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United States
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Hospitality
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700 & Above Employee
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Meetings & Special Events Executive
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Jan 2013 - Apr 2014
The Ritz-Carlton Hotels set the gold standard in luxury hospitality worldwide. • Project Management - Small social gatherings to Large scale Enterprise events. • Sales - B2B & B2C • Site inspections – on site & virtual • Vendor Management During my tenure management company went through liquidation and change of ownership from Ritz Carlton to Powerscourt Hotel (Marriott). In that time I managed 100% client retention.
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Bar Manager | Team Lead
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Aug 2008 - Jan 2013
The Ritz-Carlton Hotels set the gold standard in luxury hospitality & experiences worldwide. We create guests for life through extraordinary moments that foster a deep sense of satisfaction and a joy that endures long after their trip ends.
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Resort Manager (Seasonal)
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Dec 2011 - May 2012
Resort Manager, Meribel for Highlife Ski & Snowboard Resort Manager, Meribel for Highlife Ski & Snowboard
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Education
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University College Dublin
Bachelor of Commerce (BComm) - Commerce & Marketing -
St. Gerard's
High School
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