Experience

Circus Street

• United Kingdom
• E-Learning Providers
• 1 - 100 Employee

• Client Engagement Executive

  • May 2019 - Present

• Sales Support Administrator

  • Oct 2018 - May 2019



Hubworking

• Customer Service Representative

  • Apr 2017 - Mar 2018

  As first point of contact to the business my main responsibilities were to take bookings via phone/email, while being attentive to current clients while using our services, building a rapport between the company and their clients. Dealing with clients’ personal info and filing them correctly. After clients would complete their use of our service, I would either take payment via cash/card or raise an invoice on Xero. I’d also report back to morning staff and operations manager on tasked which needed their expertise to complete. This resulted in the development of my multitasking skill.



ASICS EMEA

• Netherlands
• Retail
• 700 & Above Employee

• Sales Advisor

  • Jun 2016 - Oct 2016

  Amongst the house keeping duties of a retail sales advisor, my vital achievement was continuously hitting my personal daily sales target and contributing heavily to the stores weekly sales target. This was executed through providing one to one customer service experience, learning how to perform a foot I.D. for each customer to give them the right result with each performing trainer.I also took part in designing of the store during autumn winter collection with preparation of display products.



Moment Captures Media London

• Digital Marketing Communications Intern

  • Mar 2016 - Jun 2016

  Contributed to weekly meeting discussing the agenda and objectives to be reached for that week.Aided in creating awareness of the company by going to relevant social events and representing the company and communicating and liaising with potential clients.Designing and Handling the social media: Twitter and Facebook account. Aware of use of Hootsuite, and ability to make attractive posts to increase profile views.Working towards deadlines and achieving all placement targets.



KidZania London

• United Kingdom
• Entertainment
• 1 - 100 Employee

• Entertainment Host

  • Jun 2015 - Mar 2016

  Joining this company as the opened was most beneficial as I was able to show initiative and creativity where it would be accepted as the company was rather lucrative at the start, meaning they were open to suggestions and ideas. With new staff joining every month I took on the role of teaching staff the processes of various establishments taking some weight off what our coordinators had to do. Teamwork and problem solving was a key concept in this role and helping other who visibly needed it during each shift resulted in higher staff morale and a smoother day over all.Another aspect of the role was deal with adult complaints in an empathetic and orderly manner.