Experience

Manhattan Specialty Care

• United States
• Medical Practices
• 1 - 100 Employee

• Quality Assurance Supervisor

  • Aug 2023 - Present

  New York, United States

• Quality Assurance/ Improvement Lead

  • Jun 2022 - Aug 2023

  New York, United States



Long Island Select Healthcare, Inc.

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Administrative Intern

  • Feb 2022 - Apr 2022

  Central Islip, New York, United States • Worked directly under and reported to the Director of Operations in the oversight and daily operations of the practice. • Executed virtual care workflows, and implemented proactive care plans. • Scheduled patient's annual CPE and follow-up appointments with providers. • Improved clinical quality measures through reporting clinical data through GPRO. • Worked independently and prioritized assigned projects to keep workflow on track. • Optimized demographic collection workflows,… Show more • Worked directly under and reported to the Director of Operations in the oversight and daily operations of the practice. • Executed virtual care workflows, and implemented proactive care plans. • Scheduled patient's annual CPE and follow-up appointments with providers. • Improved clinical quality measures through reporting clinical data through GPRO. • Worked independently and prioritized assigned projects to keep workflow on track. • Optimized demographic collection workflows, to ensure collection of patients information is up to date • Set up and fulfilled new employee orientation covering topics related to safety, the work environment, the new job description, benefits and eligibility, company culture, and any additional information relevant to new employees • Monitored and handled confidential patient information while inputting, creating, modifying, and merging information, in accordance with HIPPA. • Participated in weekly/ biweekly meetings with executive and senior staff. Show less



Hunter

• United States
• Public Relations and Communications Services
• 200 - 300 Employee

• Administrative Assistant

  • Oct 2018 - Apr 2020

  New York, New York • Scheduled appointments and updated calendars and staff meeting requests. • Greet and assist visitors upon arrival to the office • Prepared communications, such as memos, emails, and invoices. • Scheduled staff/ executive meetings and provided detailed minutes • Handled sensitive information in a confidential manner • Received, sorted, and routed incoming calls, and mail. • Liaise with office manager to handle requests and queries from senior and executive management



New York Presbyterian Brooklyn Methodist Hospital

• Physical Therapy Aide

  • Apr 2018 - Sep 2018

  Brooklyn, New York • Liaison between patients, physical therapist and occupational therapist • Instruct, motivate, safeguard or assist patients in practicing exercise or functional activities, under the direction of the therapist • Performed non-medical tasks such as clerical duties, taking inventory, ordering supplies, and maintaining supplies in treatment rooms • Assisted patients to walk, sit and stand, as well as transport them via wheelchair to locations within the facility.



Kleinfeld Bridal

• United States
• Apparel & Fashion
• 1 - 100 Employee

• Assistant Buyer/ Sales Coordinator for Accessories

  • Jan 2016 - Dec 2017

  Greater New York City Area • Collaborated with buyer and eCommerce team to ensure site merchandising accurately reflects top investment and big ideas of the season • Managed receipt flow of the open-to-buy forecast. • Researched new prospective designers for the buyer. • Reviewed and processed invoice payments for the accounting department • Monitored and prepared sales budgets, projections, and trends to anticipate consumer buying patterns and determine what the company will sell and how much inventory is… Show more • Collaborated with buyer and eCommerce team to ensure site merchandising accurately reflects top investment and big ideas of the season • Managed receipt flow of the open-to-buy forecast. • Researched new prospective designers for the buyer. • Reviewed and processed invoice payments for the accounting department • Monitored and prepared sales budgets, projections, and trends to anticipate consumer buying patterns and determine what the company will sell and how much inventory is needed • Created and managed purchase orders • Managed inbound customer inquiries and provide solution-based recommendations to ensure customer satisfaction • Conducted staff meetings to introduce new merchandise • Hired and trained incoming accessory consultants • Managed a staff of 11 selling consultants

• Senior Sales Associate

  • Jun 2015 - Jan 2016

  Greater New York City Area • Monitored and prepared sales budgets, projections and trends to anticipate consumer buying patterns and determine what the company will sell and how much inventory is needed • Curated quarterly reports and measured KPIs (key performance indicators) for evaluation of current goals and quota • Market products with a value approach • Managed inbound customer inquiries and provide solution-based recommendations to ensure customer satisfaction • Developed strong business relationships… Show more • Monitored and prepared sales budgets, projections and trends to anticipate consumer buying patterns and determine what the company will sell and how much inventory is needed • Curated quarterly reports and measured KPIs (key performance indicators) for evaluation of current goals and quota • Market products with a value approach • Managed inbound customer inquiries and provide solution-based recommendations to ensure customer satisfaction • Developed strong business relationships all existing designers as well as prospects • Collaborated with the sales team and drove an increase in sales by 35% compared to the previous fiscal year through consistent and frequent engagement with customers, suggestive selling, and product demonstration. • Conducted inventory management and data entry with high accuracy • Conducted staff meetings to introduce new merchandise • Hired and trained incoming accessory consultants • Managed a staff of 11 selling consultants

• Financial Services

  • Mar 2014 - Jun 2015

  Greater New York City Area •Answered product questions with up-to-date knowledge of sales. •Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems. •Developed reputation as an efficient service provider with high levels of accuracy. •Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. •Answered clients' questions about the purposes and details of financial plans and… Show more •Answered product questions with up-to-date knowledge of sales. •Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems. •Developed reputation as an efficient service provider with high levels of accuracy. •Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. •Answered clients' questions about the purposes and details of financial plans and strategies. •Trained new team members on applying due diligence procedures and regulatory mandates. •Maintained friendly and professional client interactions at all times.



Best Buy

• Retail
• 700 & Above Employee

• Customer Service Specialist

  • Apr 2010 - Jan 2014

  • Procced transactions such as new orders, returns & exchanges, and releases in a timely and efficient manner • Assisted the Sales Specialist through customer follow-up, scheduling deliveries, and reconciling purchase orders • Assisted customers with purchases and informed customers of store programs and services.