Fiona Hewitt

Deputy Chief Executive - Transformation, Strategy, People and Resources at Stats NZ
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Contact Information
us****@****om
(386) 825-5501
Location
Auckland, Auckland, New Zealand, NZ
Languages
  • French -

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5.0

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Karyn Gould

Fiona is dynamic and engaging. She is able to utilise her commercial business experience in general management, strategy development and execution, as well as marketing and branding, to identify the value a business, team or project could offer, then put a plan into place for delivery. She is bold in her willingness to try new things, create challenges and critically address the status quo. Whether working one-on-one or with groups, she has an ability to create rapport and traction. She understands that people are a significant resource and a competitive edge for any team or organisation, and looks for ways to leverage talent and potential.

Mirjam O.

It has been a pleasure to work with and learn from Fiona over the past year. Her stakeholder management and ability to lead change across all levels of the organisation brought a cohesiveness to the leadership and capability programme that was key to its success.

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Experience

    • New Zealand
    • Information Services
    • 700 & Above Employee
    • Deputy Chief Executive - Transformation, Strategy, People and Resources
      • Feb 2023 - Present

      Reporting to the Chief Executive and responsible for leading our “Business Ready” and “Future Ready” enterprise programs and services. This includes overseeing our core business corporate services of strategy, finance, people, marketing, enterprise architecture and planning, performance and insights. This role also includes the additional responsibility of leading the three year enterprise transformation program. Reporting to the Chief Executive and responsible for leading our “Business Ready” and “Future Ready” enterprise programs and services. This includes overseeing our core business corporate services of strategy, finance, people, marketing, enterprise architecture and planning, performance and insights. This role also includes the additional responsibility of leading the three year enterprise transformation program.

    • Australia
    • Insurance
    • 700 & Above Employee
    • Executive Manager - Transformation New Zealand
      • Mar 2021 - Feb 2023

      Overseeing the transformation journey for IAG New Zealand - ensuring we are business ready across the enterprise, from a strategy and growth perspective from a business, customer, people delivery and systems perspective.

    • Executive Manager - People Experience
      • Apr 2019 - Mar 2021

      As the Executive Manager - People Experience across Australia and New Zealand, I was responsible for setting and enabling the enterprise wide strategic people frameworks including: culture, leadership, people experience, ways of working, measurement, recognition, on-boarding, intern programs, diversity, inclusion and belonging (DIB) programs to support and deliver to the organisational strategy and business performance.During this time, I led out a culture transformation across the IAG Group (NZ&AU) to enable the enterprise growth and strategic aspirations. Show less

    • New Zealand
    • Retail
    • 700 & Above Employee
    • General Manager of People & Culture - Transformation
      • Oct 2017 - Apr 2019

      Within my remit I was responsible for all culture, talent and learning initiatives across the multiple brands as well being responsible for recruitment, people services and internal people communications. During this time I also operated as the People/Culture Lead within the organisational retail transformation program; that was being undertaken within TWG to deliver growth and optimise retail performance. Within my remit I was responsible for all culture, talent and learning initiatives across the multiple brands as well being responsible for recruitment, people services and internal people communications. During this time I also operated as the People/Culture Lead within the organisational retail transformation program; that was being undertaken within TWG to deliver growth and optimise retail performance.

    • Managing Director/Principal Lead
      • Mar 2016 - Oct 2017

      As the Managing Director/Principal Lead I worked strategically with a wide range of New Zealand organisations to elevate business performance. With a heavy emphasis on strategy, transformation, connecting customer and people experience strategies, operating model and ways of working approaches (including digital) helping organisations to create connected and high performing organisations. As the Managing Director/Principal Lead I worked strategically with a wide range of New Zealand organisations to elevate business performance. With a heavy emphasis on strategy, transformation, connecting customer and people experience strategies, operating model and ways of working approaches (including digital) helping organisations to create connected and high performing organisations.

    • New Zealand
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Chief Executive Officer
      • Jan 2014 - Mar 2016

      As the Chief Executive for the Institute of Management New Zealand (IMNZ) my objective was to provide strategic frameworks, pathways and connection for people and organisations to further develop their management and leadership thinking, competency and capability. During this time I took the IMNZ through a significant change and transformation journey which involved a rebrand, a renaming , a complete reset of the business, strategy and services; this concluded with the successful sale of the organisation to Massey University - Business School. Show less

    • Insurance
    • 1 - 100 Employee
    • General Manager - Operations & Corporate Services
      • Nov 2011 - Jan 2014

      Employed as General Manager for Stream Group New Zealand - an Australian owned digital loss adjusting service I was responsible for driving and growing the operational claims and loss adjusting services in the New Zealand market. As part of my role I was also responsible for managing the corporate services function within New Zealand, Australia and the United Kingdom which managing the functions of strategy, business planning, global HR support, business partnering, finance and technology enablement whilst leading out a significant transformation phase as we worked through a global acquisition strategy. Show less

    • Business Consulting and Services
    • 700 & Above Employee
    • Independent Business Consultant
      • Nov 2010 - Nov 2011

      Operated as an independent business consultant, working with a variety of different organisations on strategy, business transformation projects and people and business optimisation support. Operated as an independent business consultant, working with a variety of different organisations on strategy, business transformation projects and people and business optimisation support.

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • General Manager - New Zealand
      • Jun 2008 - Aug 2010

      Employed as the General Manager for Ticketmaster. Ticketmaster is one of the largest digital event and ticketing providers in New Zealand and my primary focus was to ensure the successful operation of the New Zealand business. As the General Manager the role was to oversee all facets of the business including, operational, business partnering, human resources, marketing, commercial partnerships and technology enablement. Employed as the General Manager for Ticketmaster. Ticketmaster is one of the largest digital event and ticketing providers in New Zealand and my primary focus was to ensure the successful operation of the New Zealand business. As the General Manager the role was to oversee all facets of the business including, operational, business partnering, human resources, marketing, commercial partnerships and technology enablement.

    • United States
    • Insurance
    • 200 - 300 Employee
    • Consultant - Senior Strategist & Business Optimisation Lead
      • Nov 2006 - Jun 2008

      As a senior business consultant I worked for New Zealand's largest insurance loss adjuster on a number of different projects including business development, business optimisation, customer development and new ways of working to deliver greater outcomes and business deliverables. As a senior business consultant I worked for New Zealand's largest insurance loss adjuster on a number of different projects including business development, business optimisation, customer development and new ways of working to deliver greater outcomes and business deliverables.

    • General Manager - New Zealand
      • May 2000 - Aug 2006

      Oversaw the running of what was at the time New Zealand's largest travel insurer. As General Manager I managed the business from an end to end perspective and this included strategy, business operations, marketing, learning academy, and technology enablement. During this time I undertook the business through a significant transformation which included introducing a consumer brand, automated technologies and repositioned our services and offerings to compliment the changing travel market which resulted in the successful sale of the business to IAG. Show less

    • National Sales Manager
      • Jul 1996 - May 2000

      Employed as the National Sales Manager for a large New Zealand Wholesale travel company. Leading a national sales team, I was responsible for the development and execution of all sales strategies, commercial negotiations, customer partnering, growth and retention campaigns. Employed as the National Sales Manager for a large New Zealand Wholesale travel company. Leading a national sales team, I was responsible for the development and execution of all sales strategies, commercial negotiations, customer partnering, growth and retention campaigns.

Education

  • Rosehill College, Papakura

Community

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