Benjamin Thomas

Director Of Operations at Bayard Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
St Louis, Missouri, United States, US
Skills

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5.0

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LinkedIn User

Benjamin is a detail-oriented manager who watches the balance sheet like a hawk without losing sight of the strategic objective.

LinkedIn User

As a manager, Benjamin exhibits all of the qualities that a subordinate looks for in a leader. He offers 110% of himself to his staff and was always willing to take the reigns on any customer issue and see it through to resolution. He also exhibited a positive demeanor and can do attitude whenever approached for a problem. I sincerely miss working under Benjamin and I'm sure he will serve as an asset to the management of whichever organization he serves.

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Credentials

  • Project Management Professional (PMP)
    Project Management Institute
    Oct, 2018
    - Oct, 2024

Experience

  • Bayard Inc.
    • 1 - 100 Employee
    • Director Of Operations
      • Mar 2021 - Present

    • Director of Quality and Process Improvement - North America
      • Nov 2018 - Mar 2021

  • Naviga
    • United States
    • Software Development
    • 200 - 300 Employee
    • Director of Operations, Books and Subscriptions
      • Feb 2018 - Sep 2018

  • Media Services Group
    • Vice President of Operations, Books and Subscriptions
      • Sep 2017 - Feb 2018

  • Bayard Inc.
    • 1 - 100 Employee
    • Director of Information Technology
      • Mar 2013 - Sep 2017

      Responsible for all IT aspects of US operations for global media concern; encompassing four physical campuses, five divisions, and numerous remote workers. Develop and administer annual equipment, project, and IT staffing budgets. Provide business analysis and project management services throughout the organization. Develop and distribute business intelligence (BI) reporting solutions with a focus on end-user empowerment. Oversee enterprise resource planning (ERP) system utilization, upgrades, and migration of newly acquired divisions.

  • Cyberwolf
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Publishing Technology Specialist
      • Sep 2009 - Mar 2013

      Product and Marketing Manager for the PowerWeb division. Utilized experience within the publishing and internet industries to develop product offerings, system enhancements, and business strategies to benefit ACUMEN ERP clients. Key areas of focus included ebook / digital content sales and distribution, digital rights management (DRM), as well as B2C and B2B ecommerce solutions. Responsible for all PowerWeb marketing materials, conference representation, product demonstrations, and client consultative services.

  • Walrus Publishing
    • Board Member / Business Analyst
      • Aug 2007 - Jan 2013

  • Network Solutions
    • United States
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Manager - Web Design Services
      • Nov 2007 - Sep 2009

      Led a team of Supervisors to successfully direct the Web Design Services group. The group consisted of as many as 6 Supervisors, 60-plus Web / E-commerce Designers, Web Developers, Interns, and SEO Copywriters as well an additional 30 outsourced SEO Copywriters and Web Developers. Led a team of Supervisors to successfully direct the Web Design Services group. The group consisted of as many as 6 Supervisors, 60-plus Web / E-commerce Designers, Web Developers, Interns, and SEO Copywriters as well an additional 30 outsourced SEO Copywriters and Web Developers.

  • Liguori Publications
    • United States
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Manager - Publishing Technology
      • Jul 2005 - Jul 2007

      Established and led department focused on e-commerce sales, web promotion, and digital content distribution. Increased web revenues by 38% during the department’s first year, in spite of an overall decline in company sales. Spearheaded the adoption of ‘print on demand’ (POD). Reduced cash spent on inventory, increased free warehouse space and lengthened the ‘tail’ of product sales.

    • Manager - Information Systems
      • Feb 2001 - Jun 2005

      Led department responsible for enterprise system support and upgrades, telephone systems, electronic publishing, e-commerce, network and desktop support.

    • Senior Systems Analyst
      • May 1999 - Feb 2001

      Managed enterprise system support including system enhancement, error resolution, project coordination, and vendor oversight.

    • Marketing Information Analyst
      • Jun 1998 - May 1999

      Collaborated with Marketing Managers to develop and track product promotions within the Advantage enterprise system. Analyzed the performance of various business sectors and advised Executive Management accordingly.

  • Health Partners of the Midwest HMO
    • Manager - Customer Service Operations
      • Oct 1997 - Apr 1998

      Led team of twelve employees and established department procedures and workflows at an HMO startup. Accountable for member ID card production, provider database maintenance, memberappeal resolution, and claims processing oversight. Led team of twelve employees and established department procedures and workflows at an HMO startup. Accountable for member ID card production, provider database maintenance, memberappeal resolution, and claims processing oversight.

  • Vanliner Insurance Company
    • Insurance Systems Coordinator
      • Jun 1997 - Oct 1997

      Member of implementation team for an $8 million enterprise system. Member of implementation team for an $8 million enterprise system.

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