Associate Systems Engineer

• Dec 2021 - Present

Work on windows server patching which are hosted on VMware and Azure platform to keep them updated with latest security updates.• Deploying the monthly updates for monthly patching cycles for windows servers like Windows 2008, 2012,2016,2019 using System Center Configuration Manager (SCCM) and Microsoft Azure Update Management portal.• Single-handedly critical incident with multiple cross functional teams to get it resolved with minimum Client Down time.• Provides guidance and recommended solutions to complex technical issues.• Assist in the risk assessment, quality, budgeting, and scope management of deployment technical project.• Work on overall compliance report of monthly patching activity using PowerBI.• Work on Non-Compliance servers and Citrix Gold Image Servers.• Creating Paperwork for patching cycle for multiple clients & Pro-clients which includes Timeframes, Downtime, Stakeholder communication, Co-ordination between multiple teams and post-patching report analysis.• Write technical documents for Patching Process, Citrix Gold Image Troubleshooting. Show less

Intern

• Jul 2021 - Dec 2021