Experience

Workleap

• Canada
• Software Development
• 100 - 200 Employee

• Manager, Revenue Operations

  • Jul 2023 - Present

  Montreal, Quebec, Canada

• Manager, Sales Operations & Enablement (Workleap)

  • Nov 2022 - Aug 2023

  Montreal, Quebec, Canada Created and currently heading the Sales Operations team at GSoft, a $100M ARR 5-product SAAS company with more than 13,000 customers in more than 100 countries. My team and I are accountable for: - Developing and operationalizing sales strategies to exceed our growth targets - Driving strategic alignment amongst the revenue function, and with the product team - Constantly improving the sales processes to improve the sales team's velocity (Working with 2 CRMs - SFDC and… Show more Created and currently heading the Sales Operations team at GSoft, a $100M ARR 5-product SAAS company with more than 13,000 customers in more than 100 countries. My team and I are accountable for: - Developing and operationalizing sales strategies to exceed our growth targets - Driving strategic alignment amongst the revenue function, and with the product team - Constantly improving the sales processes to improve the sales team's velocity (Working with 2 CRMs - SFDC and Hubspot) - Forecasting future revenue performance (Short-term and Mid-Term) and current performance against targets to determine corrective actions - Overseeing the revenue funnel's KPIs - Enabling the sales team

• Director of Sales - Account Management (Workleap)

  • Sep 2021 - Dec 2022

  Montreal, Quebec, Canada Key realizations: - Implemented a book of business system for all AMs with individual quotas and clear accountabilities - Lead the operationalization of the first significant price increase - Launched a new sales methodology (CHAMP) - Built a new revenue forecasting system

• Director of Sales (Product: Officevibe)

  • Sep 2020 - Sep 2021

  Montreal, Quebec, Canada Key realizations: - Hit 37% growth YoY - Lead & coached a team of passionate SDRs, AEs & AMs - Deployed a machine learning-based lead-scoring system in collaboration with data scientists - Deployed a new sales commission program in collaboration with the HR & Finance team - Lead the deployment of game-changer tools like Gong & ChiliPiper

• Sales Manager (Product: Officevibe)

  • Dec 2019 - Sep 2020

  Montreal, Quebec, Canada Key realizations: - Hit 30% growth YoY - Built, trained & lead a team of SDRs, AEs and AMs - Created a solid pipeline management playbook to reduce time to close and improve win rate - Maintain a team engagement score above 8.5/10

• Account Manager (Product: Officevibe)

  • Oct 2018 - Dec 2019

  Montreal, Quebec, Canada Named Officevibe's first Account Manager, owning a >$5M book of business and accountable for driving a positive NDR$. Key Realizations: - Led the creation of the AM playbook in collaboration with the Customer Success team - Launched an Enterprise service offering for our major customers - While exceeding quotas

• Account Executive (Product: Officevibe)

  • Nov 2016 - Oct 2018

  Montreal, Quebec, Canada Account Executive in a product-led inbound sales structure. (SMB, MM & Enterprise) Main responsibilities: - Accountable for hitting quotas by converting inbound leads into sales - Responsible for the entire sales cycle from qualification, discovery, demo & closing. Key Realizations: - Constantly exceeded quotas - Launched the first lead-scoring process



RevGenius

• United States
• Think Tanks
• 500 - 600 Employee

• Member

  • Oct 2022 - Present



Pavilion

• United States
• Think Tanks
• 400 - 500 Employee

• Executive Member

  • Oct 2021 - Present

  Pavilion is a private, invite-only community of sales and marketing executives at growth-focused companies.



Unilever

• United Kingdom
• Manufacturing
• 700 & Above Employee

• Account Manager & Business Analyst

  • May 2015 - Nov 2016

  Montreal, Canada Account Manager - Accountable for increasing Unilever's sales & market shares in all Brunet pharmacy in Quebec. Key Realizations: - Increased Dove Men+Care facing by 5% - 100% of all innovations presented were accepted & purchased by the buyer Main responsibilities: - Guide & Support the sales representatives with initiatives to increase sales and market shares - Build the entire portfolio's pricing strategy to hit sales and market share targets - Elaborate… Show more Account Manager - Accountable for increasing Unilever's sales & market shares in all Brunet pharmacy in Quebec. Key Realizations: - Increased Dove Men+Care facing by 5% - 100% of all innovations presented were accepted & purchased by the buyer Main responsibilities: - Guide & Support the sales representatives with initiatives to increase sales and market shares - Build the entire portfolio's pricing strategy to hit sales and market share targets - Elaborate quarterly promotions with the buyer to drive specific mutual results - Introduce and sell all product innovations to the buyer - Accountable for increasing sales and market shares from distributors - Organize & Analyze Nielsen data for Key Account Managers

• Sales Representative

  • Mar 2015 - May 2015

  Région de Montréal, Canada On the road sales representative accountable for increasing Unilever's products sales/market shares in Laval. I was promoted to Account Manager 3 months after.



BAT

• United Kingdom
• Tobacco Manufacturing
• 700 & Above Employee

• Sales Representative

  • Oct 2013 - Mar 2015

  Montreal, Quebec, Canada On the road sales representative accountable for increasing sales/market shares from existing stores. October 2013 to October 2014: Responsible for Eastern-Sherbrooke / Victoriaville territory representing 90 stores October 2014 to March 2015: I was brought back to Montreal to own a strategic territory: Mile-End, Parc-Ex, TMR and CDN, representing 125 stores.



Videotron

• Canada
• Telecommunications
• 700 & Above Employee

• Recruiter

  • Feb 2012 - Nov 2013

  Région de Montréal, Canada Responsible for recruiting call center agents (Sales Representative & Technical Support) in 4 different locations, Montreal, Quebec, Chicoutimi and Gatineau.



GDI Integrated Facility Services

• Canada
• Facilities Services
• 700 & Above Employee

• Recruiter

  • Jan 2011 - Feb 2012



TD

• Canada
• Banking
• 700 & Above Employee

• Bank Teller

  • Jan 2010 - Jan 2011

  St-Lambert