Vincent KHUSHAL
Lead Implementation & Project Manager-Higher Eduation: EMEA at Symplicity Corporation- Claim this Profile
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English Native or bilingual proficiency
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Hindi Native or bilingual proficiency
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Bio
Ahmad Halabi
I am pleased to recommend Vincent for his exceptional work in implementing the Symplicity Career Portal for Ajman University's students and graduates. Vincent was instrumental in providing his valuable guidance and support during the entire process, from initial planning to final implementation. Vincent is a highly skilled professional who demonstrated his dedication and commitment to delivering a successful project. He worked tirelessly to ensure that the implementation of the Career Portal was completed within the specified timeframe and budget, while also meeting the University's unique requirements. Moreover, Vincent continued to provide excellent support after the project's completion, ensuring that our staff members and students were trained and comfortable using the portal. His efforts made a significant impact on the University's ability to support our students' career development. In addition to his technical expertise, Vincent's exceptional communication skills and ability to work collaboratively with the University's team members were impressive. He consistently went above and beyond to ensure that our needs were met, and his positive attitude and willingness to help were truly appreciated. Overall, I highly recommend Vincent for any organization seeking a highly skilled, dedicated, and hardworking professional who is committed to delivering exceptional results. His technical expertise, communication skills, and collaborative approach make him a valuable asset to any team.
LinkedIn User
I have worked with Vincent at Hobsons/CMC for 18 months as a Higher Education Consultant. During this time, Vincent has demonstrated excellent technical and customer focussed skills where he has successfully implemented CRM and applications solutions for a number of our UK clients. Vincent has a strong background and knowledge of the education sector which has certainly helped understand our clients' needs and challenges at times. He is very calm, friendly, approachable, hard working and delivery focussed. It has been a pleasure working with him and I would highly recommend Vincent to any team/organisation.
Ahmad Halabi
I am pleased to recommend Vincent for his exceptional work in implementing the Symplicity Career Portal for Ajman University's students and graduates. Vincent was instrumental in providing his valuable guidance and support during the entire process, from initial planning to final implementation. Vincent is a highly skilled professional who demonstrated his dedication and commitment to delivering a successful project. He worked tirelessly to ensure that the implementation of the Career Portal was completed within the specified timeframe and budget, while also meeting the University's unique requirements. Moreover, Vincent continued to provide excellent support after the project's completion, ensuring that our staff members and students were trained and comfortable using the portal. His efforts made a significant impact on the University's ability to support our students' career development. In addition to his technical expertise, Vincent's exceptional communication skills and ability to work collaboratively with the University's team members were impressive. He consistently went above and beyond to ensure that our needs were met, and his positive attitude and willingness to help were truly appreciated. Overall, I highly recommend Vincent for any organization seeking a highly skilled, dedicated, and hardworking professional who is committed to delivering exceptional results. His technical expertise, communication skills, and collaborative approach make him a valuable asset to any team.
LinkedIn User
I have worked with Vincent at Hobsons/CMC for 18 months as a Higher Education Consultant. During this time, Vincent has demonstrated excellent technical and customer focussed skills where he has successfully implemented CRM and applications solutions for a number of our UK clients. Vincent has a strong background and knowledge of the education sector which has certainly helped understand our clients' needs and challenges at times. He is very calm, friendly, approachable, hard working and delivery focussed. It has been a pleasure working with him and I would highly recommend Vincent to any team/organisation.
Ahmad Halabi
I am pleased to recommend Vincent for his exceptional work in implementing the Symplicity Career Portal for Ajman University's students and graduates. Vincent was instrumental in providing his valuable guidance and support during the entire process, from initial planning to final implementation. Vincent is a highly skilled professional who demonstrated his dedication and commitment to delivering a successful project. He worked tirelessly to ensure that the implementation of the Career Portal was completed within the specified timeframe and budget, while also meeting the University's unique requirements. Moreover, Vincent continued to provide excellent support after the project's completion, ensuring that our staff members and students were trained and comfortable using the portal. His efforts made a significant impact on the University's ability to support our students' career development. In addition to his technical expertise, Vincent's exceptional communication skills and ability to work collaboratively with the University's team members were impressive. He consistently went above and beyond to ensure that our needs were met, and his positive attitude and willingness to help were truly appreciated. Overall, I highly recommend Vincent for any organization seeking a highly skilled, dedicated, and hardworking professional who is committed to delivering exceptional results. His technical expertise, communication skills, and collaborative approach make him a valuable asset to any team.
LinkedIn User
I have worked with Vincent at Hobsons/CMC for 18 months as a Higher Education Consultant. During this time, Vincent has demonstrated excellent technical and customer focussed skills where he has successfully implemented CRM and applications solutions for a number of our UK clients. Vincent has a strong background and knowledge of the education sector which has certainly helped understand our clients' needs and challenges at times. He is very calm, friendly, approachable, hard working and delivery focussed. It has been a pleasure working with him and I would highly recommend Vincent to any team/organisation.
Ahmad Halabi
I am pleased to recommend Vincent for his exceptional work in implementing the Symplicity Career Portal for Ajman University's students and graduates. Vincent was instrumental in providing his valuable guidance and support during the entire process, from initial planning to final implementation. Vincent is a highly skilled professional who demonstrated his dedication and commitment to delivering a successful project. He worked tirelessly to ensure that the implementation of the Career Portal was completed within the specified timeframe and budget, while also meeting the University's unique requirements. Moreover, Vincent continued to provide excellent support after the project's completion, ensuring that our staff members and students were trained and comfortable using the portal. His efforts made a significant impact on the University's ability to support our students' career development. In addition to his technical expertise, Vincent's exceptional communication skills and ability to work collaboratively with the University's team members were impressive. He consistently went above and beyond to ensure that our needs were met, and his positive attitude and willingness to help were truly appreciated. Overall, I highly recommend Vincent for any organization seeking a highly skilled, dedicated, and hardworking professional who is committed to delivering exceptional results. His technical expertise, communication skills, and collaborative approach make him a valuable asset to any team.
LinkedIn User
I have worked with Vincent at Hobsons/CMC for 18 months as a Higher Education Consultant. During this time, Vincent has demonstrated excellent technical and customer focussed skills where he has successfully implemented CRM and applications solutions for a number of our UK clients. Vincent has a strong background and knowledge of the education sector which has certainly helped understand our clients' needs and challenges at times. He is very calm, friendly, approachable, hard working and delivery focussed. It has been a pleasure working with him and I would highly recommend Vincent to any team/organisation.
Credentials
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Six Sigma Green Belt
Tech Mahindra (formerly Mahindra Satyam)May, 2006- Nov, 2024 -
Lean Organisation Management Techniques
NCFE -
Prince 2
APMG-International
Experience
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Symplicity
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United States
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Software Development
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200 - 300 Employee
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Lead Implementation & Project Manager-Higher Eduation: EMEA
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Feb 2018 - Present
Program & Implementation Services Leader driving strategic digital transformation in Higher Education | Spearheading SaaS-based solutions in Talent Management, Employability, Skills, Student well-being & Conduct | Redefining student & institutional success through automation. Responsibilities: - Empowering business users & stakeholders with business intelligence tools for trend analysis & strategic decision-making. - Delivering successful projects on time by guiding solution deployment based on clients' goals & success criteria. - Ensuring project delivery objectives by defining scope, schedules, milestones & resources. - Reporting & communicating with senior stakeholders, internal/external project teams. - Managing change management training & resource allocation for project success. - Supporting pre-sales & operations for new project acquisition. - Inspiring faster adoption & utilization of solutions, integrating with other vendors for data integration & SSO. - Led delivery of projects with MEA partners. Skills: Student Information System | Business Process Improvement | Planning | People Management | Microsoft Project | Information Technology | IT Project & Program Management | Higher Education | Software Implementation | Change Management | Project Planning | Software Project Management | Software as a Service (SaaS) | Leadership | Stakeholder Engagement | Solution Implementation | Digital Transformation | Risk and Issue Management | Requirements Gathering | Project Governance Show less
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Anthology Inc
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United States
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Higher Education
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700 & Above Employee
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Higher Ed Implementation Consultant-EMEA
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May 2016 - Feb 2018
Known as Campus management in past -Deploy technology and Services to enhance the student experience. -Implementation Specialist: Migrate Clients to Hobsons SAAS platform (Admissions, Advising & CRM) ---Understanding challenges of Clients and suggest process improvement & ensuring success. -Lead the project team of the client for implementation of our solution. -Identify AS IS process and design TO BE process Identify and manage risks. -Project manage the whole implementation and make sure the deadlines are met and support the client team for any queries over WebEx or arrange onsite training. -Work with our US support team to resolve any issues and tickets raised by clients. -Understand client’s requirements and suggest good practice solution. -Participate in product demo with Sales team and win business. -Work with internal and external stakeholders, work with account management team to plan and resolve client’s issues and challenges. -Solution implementation and migrate legacy product to Hobsons solution. -Manage end to end implementation life cycle. -Best practices and strategic advisory services, project management, configuration, and implementation management. -Deploy Student Retention and Success product of Hobsons. -I help client enhance student experience through our technology and services: 1. Improve the Student and application experience 2. Reduce overall cost of management 3. Offer tailored and consistent communications through a range of engaging media 4. Track overall student journey 5. Streamline the decision and enrolment process 6. Optimise and improve conversion rates -Provide product training to clients and hand over to Account Management team. -Work with other technology partners for integration. -Take clients feedback and suggestion on our product improvement and pass it on to our product development team for consideration. Show less
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Education Industry
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London, United Kingdom
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Consultant -Business Process & Learning Management in Higher Education
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Nov 2009 - May 2016
Docklands Academy, London CITEC/ Meridian Business School Working for not for Profit Academy delivering courses for Education sector. Member of e Learning network. -Manage the development of robust business processes and procedures to improve clarity and to ensure improved business continuity. -Manage teams & development of project documentation, course delivery, pilot programmes, budget, deliver projects within the time frame. -Carrying out research and data collection to understand the organisation and conducting analysis and preparing business proposals and presentations to internal / external stakeholders. -Successfully developed E learning platform (VLE) for the academy and also integrated learning modules for Blended learning. -Presenting findings and recommendations to Directors and implementing recommendations/solutions and ensuring the company receives the necessary assistance to carry it all out. -Leading and managing those within the team, liaising with the stakeholders to keep them informed of progress and to make relevant decisions. -Manage all the awarding organisations inspections and visits from QAA, British Council, BAC and Pearson. Very well versed with QAA quality code and successfully managed 3 intensive QAA visits in the academy. -Successfully managed the Health & Safety inspections, Risk assessments, workflow management and business process management with in the college environment. -Formulate and implement an action plan to support student satisfaction, specifically in respect of Student Life, Events, Welfare and Support and Welcome Week. -Develop, implement and maintain the admissions procedures to the college which ensure compliance. -Expert on data quality, working with other department to develop systems and coordinate improvements to data quality. -Manage the development of robust business processes and procedures to improve clarity and to ensure improved business continuity, documenting and continually reviewing such processes. Show less
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ATX Technologies- London
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London, United Kingdom
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Consultant- IT Software & Solutions (Client Management)
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Jun 2008 - Nov 2009
-Consulted clients in BFSI, Healthcare, Defence, Education, Infrastructure management, Public services, Telecommunication, Travel & Logistics market leading to increased sales pipeline of about 3million. -Negotiated Global Partnership with ATX’s products and services and aligning solutions to business requirements and generating business proposals and negotiating terms of contract. -Expert in SPIN selling concept -Secured and performed Proof of Concept for migration projects -Consulted clients in BFSI, Healthcare, Defence, Education, Infrastructure management, Public services, Telecommunication, Travel & Logistics market leading to increased sales pipeline of about 3million. -Negotiated Global Partnership with ATX’s products and services and aligning solutions to business requirements and generating business proposals and negotiating terms of contract. -Expert in SPIN selling concept -Secured and performed Proof of Concept for migration projects
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Tech Mahindra
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IT Services and IT Consulting
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700 & Above Employee
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Business Process Consultant ( British Telecom)
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May 2007 - May 2008
-Managed work stream, transformation, improvement projects & recommend Business Process solutions to the prospective clients of British Telecom.-First point of contact for the client. This will involve meeting with clients and setting up workshops to understand client requirements and establishing the way forward.-Proposed business customer’s requirement & providing effective solution. Has also lead the workshop for requirement gathering and design review as well as implementation of new processes with different Stakeholders.-Liaising with solution designer, development team, testing team and different vendors in the project getting the necessary input designing end-to-end Low-level process via process design tools Aris & Visio. Collated information from all relevant departments and reporting on supplier performance on a regular basis Support the Programme Manager in developing a business case and benefits realisation plan for all new proposed projects and managing the project pre-approval and approval processes to definition of agreed high level milestones, deliverables and resources.-Managing the Contact academy training updates, business analysis & solution recommendation (identifying the TO-BE process) and implementation by working with design and development teams.-Worked with clients and internal resources to ensure that initial ideas are translated into clear requirements. Actively involved in implementation by working with design & development teams.-Delivered solution implementations for BT clients by guiding them through full life cycle from scoping, analysing recommendations to deployment phase, provided support to the sales team by effectively presenting, communicating and demonstrating the company's VALUE to customers from the perspective of use of technology.-Followed Prince 2 & Agile Methodology as per the guidelines of British Telecom.-BT units: - BT Radianz, BT Design, BT global services. Show less
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Senior Executive ( GE GDC)
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Apr 2005 - May 2007
-Worked with Operational/ Resource Managers and teams to ensure smooth project commencement. Managed handover of projects to operations following agreed standards. -Adapted in project and resource delivery for GE and its associated business.-Very actively work with the Business leaders across globe for GE account and make sure that the projects are running as per the SLA.-Risk analysis and understand the impact of work on the customer’s business, managing multiple dependencies to ensure an effective and aligned delivery plan. Contribute to the development of best practices within Service Delivery.-Monitored progress of all projects resouces against the Programme plan and proactively escalate risks and issues to the Manager-Provided regular updates to the client about the project delivery in the form of dashboard and highlight any issues or risks. ( Keep customer informed all the time)-GE divisions:- GE Money, GE infra, GE Aviation, Oil & Gas, GE Healthcare, GE consumer finance, GE Treasury, GE Powersystems, GE Aircrafts and Engines approx 85 million USD account.Satyam BPO- Contact Centre -Moved to Satyam-GEGDC on April 2006.-Client: - Bellsouth Communicaitons (USA) - DSL Dial & Fast Access (ISP)-Delivered expert technical support, consulting services & Customer Satisfaction and meeting SLA’s.-Supervised Team members for any operational training, Development, Performance and Technical coaching.-Recommended training and monitoring sessions for Agents. Creating and analyzing performance -Resolved the variances using Root Cause Analysis, Cause and Effect Analysis and GAP Analysis methods. Implemented Cost Management, Quality Management an Quality Control ProcessesSubject matter expert who provides optimal assistance to the team by combining skills transfer process with "just in time" support. Add on responsibility of interacting with Pre Sales and Business Development Team to explore new business opportunities. Show less
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Redington Limited
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India
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IT Services and IT Consulting
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700 & Above Employee
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Area Sales Manager
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2004 - 2005
Customer engagement and solution selling, presales of IT hardware & Networking solutions. Customer engagement and solution selling, presales of IT hardware & Networking solutions.
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Education
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2016 - 2017
Anglia Ruskin University
Master of Business Administration (MBA), Management
Community
